Naiad Irrigation Systems Ltd

Rating: 4.9 out of 5

Naiad Irrigation Systems Ltd reviews (367)

  • Review from Bev
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Sprinkler Winterization

    I have used Naiad Irrigation Systems for several years and have never been disappointed. Always reliable and professional! One of things I like the best is Naiad contacts me ahead of time, so I never have to remember. Would definitely recommend Naiad!!

    Answer from pro:

    Thank you Bev for the awesome review. We send out the reminder emails to ensure that everyone gets their fall blowout done before the freeze occurs, Our aim is to make it easier on our clients to maintain their irrigation system so they can enjoy it for years to come. We look forward to speaking with you in the fall.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Irrigation services

    Used them for a few years. Excellent service. Will use them next year to blow out my system. Only issue is you need to book early as they are very popular and if you leave it too long, you don't get your first choice of date. I consider that a compliment!

    Answer from pro:

    Thank you Andrew. We encourage all clients to book their fall blowouts early, due to the high volume some areas of the city fill up fast. We look forward to working with you again fall 2015!

    Reply created 17 Nov 2014
  • Review from Jordan Bosch
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Winterization Sprinkler System

    Super easy to book my winterization based on their online blow-out calendar. Both customer reps I called were very helpful. Work was done on time. Will use again to maintain/winterize my sprinkler system.

    Answer from pro:

    Thank you Jordan for taking the time to write the review. We appreciate the great feedback in regards to our customer service. We look forward to speaking with you again in the spring for your irrigation activation.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Seasonal irrigation maintenance

    When Naiad turned on our irrigation system in the spring they were so helpful at accommodating a few alterations on site without me having pre ordered it. As a result my courtyard flowers bloomed happily all summer! thanks guys for being so helpful. The cost was very reasonable too.

    Answer from pro:

    Thank you Cindy. We are glad our technician was able to do the adjustments during your spring activation and we are pleased your flowers were happy too! We look forward to spring!

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Irrigation system winterization

    Naiad Irrigation sent out irrigation system winterization reminders to homeowners where they had previously done service or installed the system. Having recently moved into the house, it was good reminder for me to get this done before the winter freeze up. The online appointment booking system worked quite well, and the payment arrangement was also quite easy. The day of the service I received an email summarizing the work done and identifying one area where the irrigation line had a leak and would need repair. All the work was done as per the quote. I have since signed up with this company for snow removal based not he positive experience with the irrigation system maintenance.

    Answer from pro:

    Thanks Peter! I hope your snow removal thus far has been just as good of an experience for you.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Sprinkler System

    Every time I call I get a very quick response. Their work is detailed and fast. I am especially happy with the receptionist. She is very friendly and professional. Dealing with payments and appointments is quite pleasant.

    Answer from pro:

    Thank you Delco, we think our receptionist is fantastic too! She is always ready to help with any irrigation needs that our clients may have. Have a great winter and we will see you in the spring.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Irrigation Install

    My wife and I decided to finally install an irrigation system into our front yard, back yard and garden beds. We interviewed 8 different irrigation companies and ultimately decided on going with Naiad. My expectations were pretty high for this project and so far Naiad has exceeded what I was looking for in an irrigation company, I would have no hesitancy in recommending Naiad. They have been extremely professional since before the install right up to current day with their communications and workmanship. Do yourself a favour and hire Naiad for your irrigation needs!

    Answer from pro:

    Tank you for the kind words Glen, we appreciate it. We are happy that your installation was great and the ongoing customer care has exceeded your expectations. We look forward to hearing from you in the Spring.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Sprinkler blowout

    When I couldn't get anyone else to blowout my sprinklers late in the season, they were able to fit me in. The company is thorough and provides an honest service, always alerting you of anything that can help them to help you better. Great people to deal with all around.

    Answer from pro:

    Hi Keisha, we are always happy to help as much as possible to ensure everyone has their fall blow outs done to try to prevent damage or further damage to their irrigation systems due to frost. We look forward to working with you in the future.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 31 Oct 2014

    Winter Blowdown

    Blowdown happened quickly & efficiently. With full warranty on their blowdown, not worried about anything. The Cost was high for 10 min of work, but thats the going rate. Thanks

    Answer from pro:

    Thank you Matt for the review. We try to keep our irrigation pricing competitive and still offer a warranty to our clients. We look forward to serving you in the fall.

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2014

    Irrigation

    Naiad has been servicing our residential sprinkler system for 3 years. When we moved into the house, they undertook repairs and replaced system parts; their service was so good we never thought of using anyone else. Organized, generally on time, and economic, they're great.

    Answer from pro:

    Thank you Darren, we appreciate your continuing patronage with your irrigation system and look forward to speaking with you again in the spring.

    Reply created 17 Nov 2014
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