Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2018

    Plumbing

    I called at 8 am and they responded within the hour. Valentyn kept me informed and completed the job the same day. I was out of province, this was for my rental property everything was performed as quoted and my renter was satisfied. I will call DraainCom and ask for Valentyne for all my future plumbing needs and recommend his services.

    Answer from pro:

    Thank You Karen for your review ! And thank you for choosing Draincom!

    Reply created 8 Jul 2018
  • Review from Patrick Languérand
    Rating: 4 out of 5
    Review left on 27 Jan 2018

    Kitchen renovation

    The after service is professional and the plumber too. There are not able to help you 24 hours but there are always at the appoitment in time. The owner is a really good with buisness.

    Answer from pro:

    Thank You for sharing your experience!

    Reply created 3 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2018

    Leaky basement and upstairs pipe

    This is my second time contacting Draincom. I contacted the office and I was immediately impressive with the reception and how accommodating they were. They were the only company who was willing to send out a plumber on the same day when I had a water leak forcing me to shut off the main source. The plumber came and he took no time to access and resolve problem. He was extremely friendly but professional. So needless to I say I did not think twice on who to call when this recent plumbing issue occur. 100% satisfaction

    Answer from pro:

    Thank for taking time to write us review! We will be sure to pass along your comments to your service technician! Thank you so much for trusting DrainCom Inc with your plumbing needs. We appreciate your business!

    Reply created 21 Jun 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2018

    Leaky basement faucet.

    I called Draincom to work on my leaky basement faucet. They sent Valentyn who was both knowledgeable and friendly. He installed shut off valves which stopped the leak and explained each step as he worked.

    Answer from pro:

    Thank You Jack so much for your review!!!

    Reply created 7 Jul 2018
  • Review from Kevin Wright
    Rating: 5 out of 5
    Review left on 25 Jan 2018

    Clothes Washer hook up

    I requested quotes from three different plumbing services in the west end to move the hot/cold spigots for my new washer/dryer combo (being delivered next week). Draincom's quote wasn't the lowest, but only Valentyn suggested installing a direct drain and vent. I was impressed with his professionalism and knowledge. I was happy that he was available the next day to do the work. The project was started and finished today without a glitch. My wife is very happy and looking forward to her new set up. I would recommend Draincom without hesitation. The young woman who coordinated Valentyn's visit was efficient and pleasant to deal with on the phone.

    Answer from pro:

    Thank You Kevin for sharing your experience and and for choosing Draincom!!!

    Reply created 7 Jul 2018
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 20 Jan 2018

    Main Valve Replacement

    Main shut-off valve was leaking in my house. I found this company on Homestars and, since they had good reviews, called them and booked an appointment. The appointment itself and the inspection was free, which was a good surprise. Valentyn came on time and was able to replace the valve without damaging the drywall around, which was not easy. After he left we noticed a very small leak near the water meter - apparently tube nut got loose. We called Valentyn and he came back and fixed the problem right away. We are very happy with DrainCom and will definitely use this company in future for all our plumbing needs.

    Answer from pro:

    Thank You for your review!!!

    Reply created 7 Jul 2018
  • Review from Larry
    Rating: 5 out of 5
    Review left on 19 Jan 2018

    Excellent job!

    I had three other plumbers tried to secure my toilet to the floor which did not work but Valentyn from DrainCom was heads above all the rest. This man was a master plumber. He was quite, but knowledgeable about his profession. When I need plumbing job done I will only call him even if I have to wait a few days. Thank you for such for a professional job! 

    Answer from pro:

    Thank You Larry for sharing your experience and choosing Draincom!!!

    Reply created 7 Jul 2018
  • Review from Edward Lee Ah Yen
    Rating: 5 out of 5
    Review left on 11 Jan 2018

    Basement Renovation

    Need some plumbing work done for a basement renovation, moving ceiling pipes, kitchen sink and bathroom rough-ins, relocate shower drain. After three different and more expensive quotes we decided on DrainCom because Valentin was approachable, knew what what needed to be done with the least amount of time and hassle. Valentin was very good to work with, worked long hours to get the job done and kept to his initial quote. Very pleased,...recommended.

    Answer from pro:

    Thank You Edward for your review! And thanks for choosing Draincom!

    Reply created 8 Jul 2018
  • Review from Colin
    Rating: 5 out of 5
    Review left on 11 Jan 2018

    Broken valve replaced

    Very happy with the service. I asked for a quote and got a response withing 15 minutes. The work was completed within a couple of hours next day. Valentyn was professional and left no mess. I will recommend Drain Com to everyone.

    Answer from pro:

    Thank You a lot!!!

    Reply created 5 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2018

    Excellent & Prompt Service

    Valentine was professional and answered all my questions. Showed up same day as called and even came early! Would definitely recommend to others and use in future! Thx Valentine for all your help!

    Answer from pro:

    Thank You for your opinion!

    Reply created 5 Dec 2018