Drain Com

Rating: 5 out of 5

Drain Com reviews (873)

  • Review from Dorothy Yeh
    Rating: 5 out of 5
    Review left on 15 Dec 2017

    Toilet tank leak

    When I needed the leak in the toilet tank fixed, I did not have to think twice. I was very confident that calling Valentin from Draincom I would get the job done in a very professional, reliable and affordable way. I am not disappointed. He had quoted me a very reasonable price and when he noticed an additional leak, he has fixed it at no additional cost. He is a very pleasant person to deal with and he always respects your property by leaving the workplace as clean as possible. He had fixed a leaky bathtub faucet over 2 years ago and it is still as good as new. I am very pleased with the work he has done now. I would recommend this company and especially Valentin. I am a very satisfied customer. Thank you Valentin.

    Answer from pro:

    Thank You for sharing your experience!

    Reply created 5 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2017

    Sewer backup

    I had delt with Draincom before, so I had called in and requsted same technician Val B. because my sewer started backing up. In timely manner as last time he came and quickly snaked it was running smoothly again. Happy! Thanks!

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from JH
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    Main Valve Replacement

    Great service! Replaced my main water valve. Valentyn was very polite and professional. Provided a quote and finished the job quickly. I will Highly recommend this company to my friends.

    Answer from pro:

    Thank You for your opinion!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2017

    Plumbing

    Valentin from Drain Com is a professional. When he knew that he would be running a few minutes late for our scheduled appointment, he called before that time to let me know. When he arrived to address my issue and saw that the scope was well beyond what was expected - some of the plumbing in the house was from the 60's; he advised me as to what was involved before he started. I accepted the revised estimate and he spent the next couple of hours satisfactorily bringing my repairs up to spec. This company is definitely my GOTO guys now and moving forward in the future.

    Answer from pro:

    Thank you for the review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2017

    Kitchen power flush

    Will from DrainCom came out on a Saturday to snake my kitchen drain, which was starting to back up and no amount of Drain-o was working. The job turned out to be a much bigger challenge than originally expected, but he worked hard to save me money from having to do the more expensive service. It took him 2 visits to get it done and I could tell he was working hard the whole time. He was very professional, curious, punctual and worked very cleanly (especially on such a dirty job). 2 thumbs up for your service, Will!

    Answer from pro:

    Thank You for your opinion!!!

    Reply created 30 Dec 2018
  • Review from Sarah M
    Rating: 5 out of 5
    Review left on 18 Nov 2017

    Outstanding service

    Valentyn was the plumber who arrived in the window provided to me. I needed one of the valves above heater replaced because it was leaking. He decided to replace the valve with a longer lasting one and explained the difference and how it works. He even offered to replace another one on the front too. Probably a good idea as that 1 could go at any time. Very personable and even explained how family oriented the company is. Great job and I would ABSOLUTELY hire them again.

    Answer from pro:

    Thanks again for your opinion!!!

    Reply created 30 Dec 2018
  • Review from Deborah McMillan
    Rating: 5 out of 5
    Review left on 15 Nov 2017

    Hidden leaking pipe.

    We woke up to a wet carpet in the basement bedroom. The bedroom has and en suite but we couldn't figure out how and where the water was travelling from. Will from DrainCom came out and found the leak in the ceiling of the en suite bathroom right away. Due to the location we had to get the Reno guys in stat so that he could access the pipe. The 2 companies worked wonderfully together so that Will could access the pipe and fix it asap. Will was incredibly calm, walked me through everything and put me at ease right away. His professional and empathectic conduct really helped me feel at ease and know he was looking after me and my best interests. I am so grateful for Will and his part in helping us get through this process.

    Answer from pro:

    Thank you for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2017

    Clogged kitchen drain

    Water from the main floor kitchen fills the basement kitchen sink instead of running out to join the main drain. On contacting DrainCome they sent Valentyn who diagnosed the problem and took action. "Punctuality and Perfection" are the words of my evaluation... Asaad

    Answer from pro:

    Thank You for your opinion!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2017

    cartridge replacement

    My shower started to have less hot water and acted weird, I researched company and found Draincom based on reviews. They send me a technician Valentyn B. Next day, he took a look and identified the issue that I neeed hot water cartridge replaced, he then got the part and replaced it. Great and efficient work done. Recommend.

    Answer from pro:

    Thank you a lot for sharing your experience!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2017

    Plumbing repair

    Thanks to Home Stars i found this company and keep using them. Santina was very knowledgeable and nice person that sceduled my appointment. The plumbers name was Valentine and he was great. He was on time, quiet, thorough, tidy, knowleadgeable, precise and the price was one half the amount i had been quoted from another plumbing company. I highly recommend DrainCom and will use them again.

    Answer from pro:

    Thank You for a kind words!!!

    Reply created 30 Dec 2018