Drain Com

Rating: 5 out of 5

Drain Com reviews (876)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    Reanovation

    We were going through basement renovation. New plumbing rough ins for shower had to be made, as well as toilet and sinks installed. After receiving few quotes we called Drain Com. Plumber specialist Valentyn came and priced the job. His estimate was the best. Without any hesitation we scheduled him to do the work. Everything was done professionally and to our satisfaction. Thank you Val and Drain Com!

    Answer from pro:

    Thank you D. Mury! At DrainCom we aim to please! we are happy to hear that you are satisfied and we wish you all the best!

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    Outlet Tap for backyard fixed

    Valentyn B. visited my house on 24th November 2016. He did a fantastic job for me. My shutoff tap for my garden was not closing. He spent a lot of time trying to open it but was not successful. Then he replaced it with a new tap. He was very patient , courteous and polite in his explanation to me. He explained in full details about the problem. Also when I asked him question in between the work he answered me politely. I would definitely recommend DrainCom to my friends and families. In fact Valentyn was recommended to me by one of our friends. Keep up the good job Valentyn and make your company feel proud about your work. Thank you. Allan Fernandes

    Answer from pro:

    Thank you Allen! We always appreciate feedback from our customers. We are glad to hear that you were pleased with the quality of work Valentyn provided you. Thank you for choosing DrainCom, we appreciate your business!

    Reply created 31 Jan 2017
  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    Replaced Sump Pump

    Valentyn Borysevych came and replaced our sump pump. He was on time, well-informed and efficient. He explained what was going on and took time to answer all my questions. Very pleased with him and his services!

    Answer from pro:

    Thank you so much for your kind words! I will make sure Valentyn hears your review! It was a pleasure doing business with you as well!

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Plugged kitchen sink

    Alex from DrainCom came by the same day that I called and was great. He fixed the plugged kitchen drain quickly and was cool with my large dog wandering around checking him out. Thanks Alex.

    Answer from pro:

    Thank you! At DrainCom we aim to please! we are happy to hear that you are satisfied and we wish you all the best!

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2016

    Replacement Bathroom faucet and shut off valves installed

    Very pleased with the services of Draincom. Valentyn arrived on time and performed the requested work professionally. He did have to return for a minor leak issue, but did so the same day and all was fixed to my satisfaction. I would certainly use Draincom again if needed and recommend them to others.

    Answer from pro:

    Thank you Sandra! We appreciate the kind words. I will make sure Valentyn hears your compliments.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Sewage Issue

    We discovered a sewage backflow into 2 drains of our basement in our brand new house! We called DrainCom that morning and they sent Tony out to help us by that afternoon. He was able to diagnose the issue within a half hour. As it involved the City pipes, Tony provided us with a report with which to contact the City to have it fixed. His diagnosis was confirmed and dealt with within the day. I found Tony and the Draincom rep we dealt with to be very helpful, professional and reassuring during a distressing and potentially complicated drainage issue. We would definitely contact this company again.

    Answer from pro:

    Thank you Danielle! We're glad to hear Tony was able to assist with your drainage problem. He is very experienced and very knowledgeable and we are happy to have him as part of the DrainCom team.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Drainage issue with kitchen sink

    Alex came by and assesssd the problem, snaked the drain twice and made sure the sink ran smoothly after. Cleaned up well after he was done and was very friendly. I'd recommend going with draincom and ask for alex if possible

    Answer from pro:

    Thank you! I am glad to hear Alex was able to be of service. We here at DrainCom strive to treat every home we visit as our own.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2016

    Ask for Vlad!

    I had previously had DrainCom come in to scope my downspouts, as I believed they were clogged with debris and contributing to a water issue I was having in the basement. Vlad came out, scoped them, and was very friendly and accommodating during the whole process, giving lots of suggestions for the water issue in the basement, and a quote for waterproofing and weeping tile inspection. When I found a leaking drain fitting in my basement, I called Vlad directly. He said he was nearby and was at my door 10 minutes later. He did a free scope of the drain right there to calm my worries that there was a bigger issue backing up the drain, and he's sending a plumber over to fix the fitting. I'm very happy with the level of service that Vlad provided.

    Answer from pro:

    Hi Chris, we thank you for taking the time to share your positive experience with Vlad and DrainCom Inc. We are very pleased to hear that Vlad was able to assist you and that you received excellent customer service. We thank you for your business.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    basement waterproofing

    Because they did such a good job replacing our water connection to the city pipe at the property line I decided to use them for the leaky basement wall down the driveway. Carl made an estimate but once the trench was excavated it was obvious that the rear wall had to be done as well. No argument once I saw its condition. The crew, especially Petro, were organized and tidy. The rear wall was cramped under a deck but they managed to restrict all the backfill to avoid damaging plants. Very professional.

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2016

    Plumbing reno

    Very fast and reliable service. Our technician was polite and thorough. He answered all of our questions and did a fantastic job with our renovations. I would definitely recommend this company

    Answer from pro:

    Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 31 Jan 2017
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