Drain Com reviews (875)

Last year, we had a sewage backup problem in our basement, which is a pretty terrible problem to have. We called Draincom and they replaced our entire sewage pipe, which was a fairly extensive job. We were very happy with them. We also hired them to do a minor job with a leaky pipe, which they also handled. They are very trustworthy with the work, and their prices, while not a bargain, are fair.

I would highly recommend Borys Bykov for any plumbing services.. He is very knowledgable and friendly.. He explained all the plumbing issues in my house and provide recommendation and suggestions whether it's short or long term solutions.. He came prepared and ready to go.. was thinking to replaced my faucet but after his inspection, all is fixed without having to go through wall / tile construction. I am happy to return my newly bought faucet back :). Will definitely make another appointment once I get my kitchen faucet ready to be installed... leaking must be fixed asap.. thanks Borys!! See you soon..

Company was recommended by a friend. plumbing leak in cold water feed pipe. The company sent a plumber within a few hours of my call. The serviceman Les was efficient, friendly and came up with a price much less than I'd expected.

Called Draincom and within 2 hours Borys showed up as scheduled. After listening to our explanation and looking into the issue at hand, he explained how he was going to fix it while making sure we understand what was involved. He was very diligent, honest and polite. He had the job completed in no time and without leaving a mess behind. He also charged us a fair price. We even scheduled a subsequent appointment with customer service for the replacement of the main shut-off valve which required coordinating with the city. We were very satisfied with their service and would recommend Draincom to friends and family.

As a woman its difficult having to call service men. You never know who's gonna show up and how they might rip you off. Borys was amazing. Helpful and polite. Her came up with a solution to my drainage pipe issue, sawed the thing down and made it look like it was never there. I'll be calling him and DrainCom again when we finally get to finishing our bathroom in the basement!

I contacted Draincom based on the excellent reviews on this site, and I was not only satisfied, I was delighted with their service on all levels. From my first call with their highly professional and efficient front office person, Corie, to their outstanding plumbing professional Valentin who did the work. We were adding a second bathroom in the basement of our home, which involved not only tying in a new bath, seperate shower, sink and toilet to the existing system, but also getting through a good amount of 4+inch thick concrete slab, concrete block, and concrete footings. Valentin showed up the next day after my initial call to Draincom, and quickly assessed the scope and complexity, and actually suggested an alternative which would have been less costly. He provided on the spot a written quote, and while his alternative was an option I was fine with, he who knows best (my husband) decided he wanted the more complicated option. Draincom's quote was fair and competitive for the work involved, and we hired them immediately. I can't say enough about Valentin, his professionalism, the outstanding quality of the work he did, and his overall smarts and ability to get things done quickly. He is also one of the most charming and genuine human beings you are ever likely to meet. So hats off to Draincom - 10/10 on all levels, couldn't be happier with the entire experience. I will call Draincom, and request Valentin in particular, for all future needs, and wholeheartedly recommend both the company and Valentin to friends and family. Thank you!

I'm very satisfied with their service. Boris spend time in finding the problem with my kitchen faucet. He fixed my faucet perfectly. He was very punctual, courteous and very professional. I highly recommend this company.

Borys came the same day we called regarding two blocked toilets, one on our main floor bathroom and the other in our master bedroom.... he was very polite, courteous, insightful and throrough. Showed me the pipe through a camera that he inserted all the way down showing that it wasn't a blockage in the pipping. Then he showed me the item blocking the hole in the flow of the water going down. In both toilets. He was clean and made sure no mess was made and even cleaned up a little of the mess made by some water drops and drips. He was great!

I've recieved such great service from drain com. The customer service was impeccable in their helpfulness and friendliness. The plumber was punctual and had the job complete in minimal time. Also not too bad on the eyes either. wont be using any other plumbing companies.

Borys of Draincom was competent, caring and very competitive on price. He was on time, efficient and thorough. He did a super Job. Will recommend him and company to neighbour.