Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2257)

  • Review from Brad
    Rating: 5 out of 5
    Review left on 11 Jun 2013

    Toilet Repair & Other Items

    Recently Mike was here to fix an ongoing problem with a toilet that a previous technician with another company said there was nothing wrong with even though it kept overflowing. Mike fixed the problem with a new part and recommended Bio-Clean which has cleaned out the pipes and everything is flowing better. On a subsequent visit Mike came for what I thought was a problem but was easily rectified and he didn't charge a dime. Having a service contract with them gives you a discount off of list and the comfort that someone knows what you have experienced in the past. I would highly highly recommend their services. I expect this kind of service because I too am in business www.postnet.ca/on102 and appreciate when I receive the level of service I encourage my staff to provide. Brad

    Answer from pro:

    Hi Brad, Wow, your review tells us that we are really on target with taking care of people's needs. I know we have been to your home many many times and we truly appreciate your continued loyalty. Thank you from all of us at Waterworks Plumbing and Drains Inc.

    Reply created 17 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2013

    Replacing toilets

    This is the third time I've used this company and the service is always great. Larry installed four new toilets. He was punctual, friendly, and very helpful. He provided us with options and with enough information so we could make an informed decision. Thank you Larry and Waterworks!

    Answer from pro:

    Hi Trina, It amazing that we have so many of our loyal clients that use us time and time again and its like we become family. Anytime you need us we are a phone call or email away. Once again Thank you from Larry and Waterworks.

    Reply created 17 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2013

    Crazy High water bill!

    Michael was so kind.We recieved a $600 water bill from the city.Michael from Water Works was able to pinpoint where our money was going down the drain and fixed it in a jiffy>Thank you for the great service and we look forward to a normal water bill from here on in! Alysse F.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2013

    leaking toilet and drain pipe

    Michael, I am so happy to find you online. After my initial call, you show up within 2 hours at the door. You find the problems and solution. You are very experienced and helpful.Thanks for making my day. FM from North York.

    Answer from pro:

    Hi FM, Thank you for your great review. It was our pleasure serving you and we look forward to working with you in the future should you need us. Thank you from Michael and Waterworks.

    Reply created 17 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jun 2013

    installation of wide spaced faucet, pop up drain and new trap pipe.

    I required to install a wide spaced faucet, pop up drain and new trap. It was a challenge as the sink was a unique pedestal with very difficult access. A very professional plumber named Larry came from WaterWorks Plumbing at the appointed time. The work was completed to my entire satisfaction and expectation. As the saying goes "you get what you pay for". I have bookmarked this company should I need plumbing services in the future. tom smythe

    Answer from pro:

    Hi Tom, Thank you for the great review, we appreciate it. We are happy that we met your expectation and you are satisfied with the work. Please do call us when needed. Thank you from Waterworks

    Reply created 17 Jun 2013
  • Review from Helena Liu
    Rating: 5 out of 5
    Review left on 6 Jun 2013

    Faucet repair

    Once I phoned WaterWorks, Mike came within one hour to assess the situation. He was always punctual, professional, and explained in the problem and process clearly. Natasha was always fast with communications and follow ups. This was initially a stressful situation, but Mike turned it around quickly! I would highly recommend WaterWorks to anyone!

    Answer from pro:

    Hi Helena, Thank you for the awesome review. We were happy to make this situation less stressful for you and repair your faucet. We are a phone call away should you need us. Once again thank you from Waterworks.

    Reply created 17 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2013

    Clogged Drain

    Arrived right away. Had a clogged drain that I couldn't fix on my own. Mike showed up and did the work quickly and everything was fine. The price was amazing considering the other quotes I got.

    Answer from pro:

    Hi Dave, Thank you for the wonderful review. We are more happy that we are able to unclogged the drain for you and that all is fine. It was a pleasure working for you. Thank you from that Waterworks.

    Reply created 17 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2013

    dishwasher installation

    Mike was very helpful.He overcame some obstacles which we encountered and did not charge me any more than his quote . He was very professional and went above and beyond what was required.I would highly reccomend this company to anyone.

    Answer from pro:

    Hi Ellen, The staff of Waterworks would like to thank you for your review. We do appreciate it. We are glad to be of service to you and Mike was happy to help in any way he can. Once again thank you and have a wonderful day.

    Reply created 3 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2013

    drain replacement

    I was having some wetness issues in the basement around the main drain clean-out that had been going on for some time. Larry removed the portion of wall around the drain and discovered an incredible mess of badly put together pipes. He explained clearly what needed to be done, quoted me a price, went and go the part and had it all fixed within an hour. I felt completely taken care of and reassured that I won't have drainage issues again. Thanks Larry.

    Answer from pro:

    Hi Sheila, Waterworks would like to thank you for your review, we do appreciate it. We are happy to be of service to you and glad that you are pleased with the outcome. Once again thank you and have a great day.

    Reply created 3 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2013

    Toilet leak, faucet replacement

    Michael visited us on schedule and quickly determined the problem with our kitchen faucet, which required replacement. Because our kitchen counter was in poor condition, he had to install a metal plate to provide a solid base for the new faucet. He also determined the cause of our large water bill (a leaky toilet) and replaced both the intake valve and flapper. He tested the system to ensure that our meter wasn't moving when all water supplies were turned off. He was cheerful and helpful and we will use Waterworks again and recommend the company to others.

    Answer from pro:

    Hi Larry, The staff of Waterworks would like to thank you for your review, we do appreciate it. We are happy to be of service to you and help in replacing your faucet and fixing your toilet. Once again thank you and have a great day.

    Reply created 3 Jun 2013
Get in touch