University First Class Painters reviews (56)

The painter Jon had started the work on a Friday about 3 weeks ago which was to paint the front door and garage door of our home. Included in the quote was cleaning up where needed and painting the trim, however, he said he would come back on the following Tues to complete the trim. Since he seemed honest enough, he was paid in full as he promised to return. He didn't return on Tuesday and has not returned any of our calls since. We are disappointed.

Originally I was skeptical of hiring a student based company to paint the inside of my home. When I first contacted the company their call centre staff was very professional and they informed me that a manager would contact me within 24 hours. He contacted me within an hour! On the day the job was scheduled to start they were running a little behind but I was contacted and they let me know they would be late. Overall, the job went well and they were very respectful in my home (I have small children). They managed to start and finish areas within the same day so it made it very livable during the week they were working. I have since reccomended them to two friends that were just as satisfied.

The big job was done very well in all aspects, prep work, cleaning, painting, and customer service. The sanding and scraping needed was done well, washing was also done very carefully. Very happy with result, will use again.

Jordan and his team of experienced painters were excellent. The customer care was very evident and job itself was outstanding. The price was very reasonable and my family greatly appreciate the work and will call him for future painting.

They came and gave us a quote, and then did not honour it. They started painting the house and the colour was still not done right - you could see they needed two coats of paint. I had to do a lot of it myself and I paid alot of money.

Prep of the house was to be completed in 2 days per quote. This "was" to include a powerwash with TSP, bleach & detergent, Scrape and Sand all areas to solid base, repair damaged caulking and putty. Full prime on all brown areas (our house was brown on the house, front porch, etc). The guys came in and said there wasn't enough time to powerwash, they barely scraped until the second day when my husband showed Ben Sun that scraping didn't happen. They were very sloppy with the painting as well. They did not use drop cloths. I have more to add but I've said enough. The positive i can say is that they are all very nice men. When i told Ben i was going to paint my window frames a 'yellow hue' he gave me a pint of yellow prime to put on the windows. (Free of charge b/c it was leftover from another job). I realize this was the rainiest summer on record. There for they were running behind. Ben had to come and finish the work "in order to make a profit" which he informed me that he "lost $300" on this job.. HOW?!?! they didn't even do 1/3rd of what they said they would!?!?