Mr. Rooter Plumbing Of Ottawa

Rating: 4.9 out of 5

Mr. Rooter Plumbing Of Ottawa reviews (274)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2019

    Floor Drain

    Richard was awesome! He showed me what he was doing and explained everything in great detail. I have had Richard do work here before and recommend him to work on any issues you may have. Thanks again Richard!

    Answer from pro:

    Thank you for your review of Mr. Rooter Plumbing and your Ottawa plumber, Richard. Glad to hear you enjoyed the floor drain service provided. Thanks again for choosing us and have yourself a fantastic rest of your day!

    Reply created 18 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2019

    Bathroom stack unplugged, cleaned and flowing

    So very thankful to Corey whom I would recommend to anyone. So polite, professional, and informative. This is the second time I have required his services. What a great employee you have. Thank you Corey for your hard work.

    Answer from pro:

    Hello Megan, thank you for your review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you found your technician, Corey, to be polite, professional, and informative. Thanks again for choosing us and have a great rest of your day.

    Reply created 18 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2019

    backed up basement floor drain

    I was having water backup into the basement. My technician that day.... What a great guy to take the time to explain, find the problem and fix it! He later checked all the plumbing in the house to make sure everything was working well. Thank you

    Answer from pro:

    Thank you for your review of Mr. Rooter Plumbing of Ottawa. We are glad to hear that you enjoyed the water backup service provided. Thanks again for choosing us and have yourself a fantastic rest of your day!

    Reply created 18 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2019

    Kitchen sink

    Mr Rooter’s technician, Paul Upper, did a great job removing the clog from the kitchen sink. He was very professional, knowledgeable, efficient and friendly. I would definitely recommend Hi my and Mr Rooter.

    Answer from pro:

    Thank you for your review of Mr. Rooter and your Ottawa plumber, Paul. We are glad to hear you enjoyed the kitchen sink service provided. Thank you for your kind words and support. All the best!

    Reply created 18 Nov 2020
  • Review from S Vaillancourt
    Rating: 5 out of 5
    Review left on 20 Sep 2019

    Pressure tank & switch replacement

    Had an issue with pressure tank and called Mr.Rooter. Richard attended and provided excellent service. Tank & switch were replaced and he took the time to look at all our pluming.

    Answer from pro:

    Thank you for your review of Mr. Rooter Plumbing and your Ottawa plumber, Richard. We are glad to hear you enjoyed the pressure tank and switch replacement service provided. Thanks again for choosing us and have yourself a fantastic rest of your day!

    Reply created 18 Nov 2020
  • Review from EB
    Rating: 5 out of 5
    Review left on 4 Sep 2019

    Plumbing service

    Job #159583576 (September 4, 2019) I was provided with excellent plumbing service and related advice in other areas of the home. I am very satisfied with the service and would recommend his and the company's service.

    Answer from pro:

    Thank you for your review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear you enjoyed the service and found it to be excellent. Thanks again for choosing us and for your support. All the best!

    Reply created 18 Nov 2020
  • Review from Customer of Mr. Rooter Plumbing Of Ottawa
    Rating: 5 out of 5
    Review left on 20 Aug 2019

    Value for money on small job

    Needed a small old redundant valve removed from copper pipe. Will (Plumber) was professional, knowledgeable, and service oriented. Estimate was accurate, and the free plumbing home inspection included in the visit was great value for money, off-set the hourly rate that is relatively high. Would certainly use Mr. Rooter again for small job around the home.

    Answer from pro:

    Thank you for your review of Mr. Rooter and your Ottawa plumber, Will. We are glad to hear that will was professional, knowledgeable, and service oriented. Thanks again for choosing us and for your kind words. All the best!

    Reply created 25 Nov 2020
  • Review from Customer of Mr. Rooter Plumbing Of Ottawa
    Rating: 5 out of 5
    Review left on 11 Aug 2019

    Slow kitchen and set tub drains

    We were experiencing some back up of water into the set tub when the kitchen sink or dishwasher drained. Our technician took photos, inspected the pipes and ran some tests before giving us the estimate. In hindsight, given the amount of work that was involved, the price was accurate. Access to the pipes was not possible at the optimal basement level due to seized parts (the joy of an older home) which meant working through the kitchen drain pipe to snake the pipe...a long and messy job. In the process, one of the parts developed a leak due to a crack, which our technician undertook to repair on his own time. We really appreciated his efforts and the cost savings. TSP does wonders on the greasy spatters caused with this kind of work. Our technician also recommended steps to prevent this kind of blockage in the future.

    Answer from pro:

    Thank you for your review and for choosing Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you enjoyed the work provided. Thanks again for your support and kind words. All the best!

    Reply created 25 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2019

    replace toilet and unplug clogged drainage line. Job #159311939

    Had a backed up toilet and also had water emerging from basement drain. Technician did diagnosis, figured out problems, provided an estimate and then completed the work. Very professional, helpful, friendly and competent. Was very pleased with the work and would highly recommend the company/ The technician was excellent.

    Answer from pro:

    Hello Larry, thank you for your review of Mr. Rooter Plumbing of Ottawa and for sharing your experience with our team. We are glad to hear you enjoyed the toilet replacement and unclogging drainage line service provided. Thanks again for choosing us and for your recommendation. All the best!

    Reply created 25 Nov 2020
  • Review from Jen McLenaghan
    Rating: 5 out of 5
    Review left on 27 Jul 2019

    Slow drain backing up onto floor

    Paul was amazing. From the initial quote, which was informative, no pressure & genuine, to the work performed a week later. We were his last call of the day, but his friendly demenour never faltered. He was patient, thorough, and explained everything as he was working. He answered all my many questions, gave us tips & advice on our other plumbing related projects, and he generally made a stressful event actually pleasant, in the end. He really went above and beyond.

    Answer from pro:

    Hello Jen, thank you for sharing your experience with Mr. Rooter and your Ottawa plumber, Paul. We are glad to hear you enjoyed the service provided from initial quote to service provided. Thanks again for choosing us. Have a great rest of your week!

    Reply created 25 Nov 2020
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