Abbey Lock Services Inc (No Longer In Operation)

Rating: 4.8 out of 5

Abbey Lock Services Inc (No Longer In Operation) reviews (42)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2012

    Lock Smith

    I had John from Abbey Lock come and fix my front door and replace the lock and install a new grip set. John was very friendly and did a quick and professional job. I would recommend Abbey Lock to family and friends.

    Answer from pro:

    Thank you Mandy, It was a pleasure working for you and I am so glad we accomplished what you requested.

    Reply created 24 Nov 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2012

    Lock Change

    Scheduled an appointment to have a lock changed, Abbey Lock Services Inc was very accommodating and sent someone out immediately. John was very friendly and professional, will use again in the future.

    Answer from pro:

    Thank you sascha,I was happy to be available when I was .needed

    Reply created 23 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2012

    Door locks replaced

    Moved into a new house and needed the door locks replaced in a timely manner. John was friendly, fast and professional. Will definately call Abbey Lock Services again for any future services.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2012

    Residential Locks

    We have used Abbey Lock various times over the years and we are always happy with the service Abbey Lock provides. Every customer is valued. John is professional and reliable, and has the skill, experience and knowledge. I have recommended them many times to family and friends.

    Answer from pro:

    Thank you Jennifer, It was a pleasure working for you and your husband Paul, I was happy to solve your problem.

    Reply created 30 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2012

    Locksmith Services

    Needed front door locks replaced. Was able to get an appointment within two days. Service was fast and professional. Cost was as quoted with no surprises. Would definitely use this company again for future locksmith services.

    Answer from pro:

    Thank you Mike I was happy to be available when needed.

    Reply created 30 Sep 2012
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 5 Jun 2012

    Deadlock with very poor warranty service

    We had Abbey Lock Service instal a deadlock for us in 2010. At first we thought that their service was OK, not great and then the lock failed. For a product with such a high price tag we figured we were making an investment that would last 25 years. Within a year the lock had failed, according to the rude gentleman at Abbey Locks because it had been "overturned". I mean really - how do you over turn a lock?!!? Anyhow, a replacement of internal parts was done under warranty and we were out of pocket for the call out and labour charge. Inside another year the lock broke AGAIN. When we tried to talk to the owner of Abbey Locks about how obsurd this was he supposedly referred us to the lock manufacturer, who of course never contacted us. We gave up eventually and hired another locksmith. On taking the lock apart to fix it the other locksmith advised that the internal parts were not the correct size and the repair had been kind of fudged. Supremely annoyed and glad to discourage anyone from using this company despite the decent Homestars score which suckered us in the first time around. Avoid this company at all cost!

    Answer from pro:

    The lock was installed correctly as it was a double cylinder deadbolt Keyed both sides of the door, Opon completion I spent several minutes with the customer watching how far she was rotating the key, she was satisfied with the lock and appeared very pleasant to deal with she told me her family was moving to Australia for a year and that they would be renting the house out to anther couple, after a few months I was called out to repair this Lock, as it was under warranty there was no charge We explained to the renters that the key was being overturned so we showed that to lock the deadbolt all it took was a quarter turn to fully lock it to unlock the deadbol;t was a half a turn, As this was a recurring problem i contacted the Manufacturers Rep who ad vised me that he would rectify this by providing a replacement. I can only assume he never showed up, Hence the customers complaint.

    Reply created 27 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2012

    Locks

    Response is immediate when called. Excellent work. We have already recommended Abbey Locks to other companies. we have used this company for the past seven (7) years without any problems.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Lock Replacement

    We called Abbey Lock services in order to get the locks on our doors replaced. The quote that they gave us was reasonable and the job was done quickly. I was very satisfied with the work done and would recommend them to anyone looking for someone to change their locks. Excellent job.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2011

    High security locks

    Thx to Abbey Locks for quick, reliable & friendly service. They have replaced locks both at my home & business making both premises easier to access & secure. Good value & quality work.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2011

    lock rekeyed

    My family moved in to our new house in June. We had alot to do in a very short amount of time, changing our front door lock was very important but we had other important things to do before our 2 children came home. John from abbey lock services came and within minutes he had rekeyed my lock and I had 2 brand new keys. He was very nice and I would recomend this service to others. John and abby lock services took the stress out of changing our front door lock, so we could focus on other things. Thank you so much John.
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