Done Right Roofing Ltd

Rating: 4.9 out of 5

Done Right Roofing Ltd reviews (393)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2015

    New Roof

    I needed a new roof but didn't have a clue how to go about finding a reliable company. After putting out the ask - Done Right Roofing back came highly recommended by a few friends. Darcy (the owner) - is the most professional businessperson i've had the pleasure of dealing with! Explained 'roofing' at the level I needed, and answered every question I could possibly think of. Once the job started - their workers were absolutely incredible, super polite, friendly. I was taking care of a friend's daughter the day the new roof went on and the lead roofer was very concerned about safety (the child coming and going from the home). The day after the job was complete, you wouldn't even have known they had been there (not even a nail left behind). I hope I don't need a new roof any time soon, but if did (Alberta hail!!!!!) - I know who to call.

    Answer from pro:

    Thanks so Much for the great review!! You were an absolute pleasure to deal with. From beginning to end!! Thank you for the honest and great review!!

    Reply created 15 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2015

    Re roofing and Eaves

    Had father-in-laws roof reroofed because I had used this company for repairs to mine. All personnel were pleasant and competent. The quote was very competitive, the materials and process were fully explained, there were no additional costs as the estimate took all necessary work into account. In short, the new roof seems to be a better roof than the original. Very satisfied at present, only time will tell if the work is as good as it seems to be.

    Answer from pro:

    Thanks so much!! It was a pleasure working with you!! You're right time will tell! We are confident you will be happy with your father in laws roof for years to come!!! Thank you for your review!

    Reply created 20 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2015

    Roof

    From my first call to this company to completion of the job I found this company to be professional, helpful and very easy to work with. I would totally recommend this company to my family and friends. My estimator Alex was very thorough, and the crew was courteous, prompt and did an awesome job. Thank you

    Answer from pro:

    Thanks Trudy! It was a real pleasure dealing with you... We take pride in being awesome ;)

    Reply created 17 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2015

    Roof

    Excellent Service. We shopped around for a new roof and had three other companies come out and give us a quote. Done Right was definitely the most thorough and professional out of everyone. Our salesman Jesse even got up on the roof and did a couple repairs on the spot and he spent time explaining everything that they felt needed to be done and gave us a detailed breakdown. It was also nice to know the quote was the actual price for the service so we knew we wouldn't end up with any extra charges at the end. Once we decided to go with Done Right their office staff were great to deal with too. Since we just had a new baby in the house they worked with us to find a date and time that would accommodate our family. Finally, when the team of roofers arrived we were Impressed. They arrived early and were very friendly and professional. They worked hard all day in the hot sun and made sure to clean up everything before they left. We were lucky that they were able to even remove the bin on the same day of service. Overall, excellent experience all around. We would definitely recommend Done Right to our friends and family.

    Answer from pro:

    Thanks Jodie!! We sure know what its like having a new baby. We wanted to make sure everything went smoothly for you. Thanks Again for everything. You guys were awesome!!

    Reply created 17 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2015

    Roof install

    Very professional salesperson and friendly office staff. Follow through as promised. I was not home during install but the only evidence of the work was the bin on the driveway and the new roof. From both neighbors’ roofing jobs I had debris in my yard, I checked and could not find any trace. The quote was a bit higher but I believe you get what you pay for.

    Answer from pro:

    Thanks so much Marilyn!! We take pride in keeping your yard clean!! Thank you for the great review!! It was pleasure working with you!

    Reply created 16 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2015

    Roofing

    DDR procedure and communication for writing the proposal and getting the work done was great and very professional. Jesse was great and direct and I really enjoyed working with him. DDR was good in communicating their work steps and met expectations in terms of the set timelines and budget. I found DDR staff to be very friendly and professional. I would recommend this company to others for roofing services.

    Answer from pro:

    Thanks so much Kenny!! We really enjoyed working with you. We take pride in our customer service and communication. Let us know if there is anything else we can do for you!

    Reply created 12 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2015

    Re shingle roof

    I am very impressed with all aspects of the work that Done Right Roofing performed on our home. The work was scheduled for a Thursday. As promised, the materials arrived on Wednesday, the garbage bin arrived on the Thursday and work began on time. The crew were very knowledgeable and polite. They took the care to tarp the flower beds and deck - nice touch. Cleanup was amazing, no garbage and NO NAILS left behind. The only way to know that roofers were at our house was the new roof! Very pleased.

    Answer from pro:

    Thanks so much Jay!! We loved working with you. You had Mike as your foreman and he has an amazing team! Once again Thank you so much for everything.

    Reply created 11 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2015

    Replace Roof Shingles

    Right from the beginning, Jesse was a pleasure to deal with, he was very thorough and patient with us as we tried to decide on what to do. The quotation was very detailed. Antoine (hopefully spelling is correct) and his crew were great! I have 3 small children but the crew was very aware of them when we would leave the house. Very quick even though we had lots of peaks on our roof - took about 2 days. Though their price is a little bit higher than others, sometimes you pay more for better service. So far we have found about 4 nails in the front yard, which is not bad considering how many nails come flying off the roof. The driveway was clean. A pleasure to deal with and would definitely recommend to others.

    Answer from pro:

    Thanks Guys. It was a pleasure dealing with your family. You are correct you definitely get what you pay for. Especially when it comes to roofing.

    Reply created 10 Jun 2015
  • Review from Julie McLeod
    Rating: 5 out of 5
    Review left on 27 May 2015

    Renew house and garage roof

    Not very good with words so all I can say is that the entire crew was fast, efficient and freindly. The quality of their work and final cleanup was amazing. Kudos to Darcy and company !!!!!!!!!!!!!!

    Answer from pro:

    Thank You Guys!! You were awesome to deal with!! Short and Sweet is the best!!

    Reply created 28 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2015

    Shingles/Eaves/Facia/Sofit

    OUTSTANDING! We recently had our shingles and metalwork replaced and chose to go with Done Right Roofing. The quality of work, service and professionalism was remarkable from the beginning with Alex who provided the quote, Antoine and his crew who replaced the shingles, Brian and Chris who replaced the metalwork (facia/sofit/eaves) and Sarah at the office who coordinated everything which made the process smooth from start to finish. The work was followed up and inspected by Darcy (General Manager). To receive this level of service and quality of work is very rare now a days, in our opinion, and every individual was an absolute pleasure to deal with. We were also impressed the payment was not requested until the work was completed and that we were satisfied. We would definitely recommend Done Right Roofing and wouldn't hesitate to use them again!

    Answer from pro:

    Thank you so much!! It was a absolute pleasure dealing with you and your family!! We really appreciate your thoughts!!

    Reply created 26 May 2015
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