Done Right Roofing Ltd

Rating: 4.9 out of 5

Done Right Roofing Ltd reviews (393)

  • Review from A. Robinson
    Rating: 5 out of 5
    Review left on 19 Nov 2016

    Roof repair

    We needed a repair around the chimney. We had hired another company previously and later as the snow hit, found the repair was useless. I went up and had a closer look and saw the mess that had been made with silicone. Attempts to have the company return and repair their work were fruitless. Antoine with Done Right came to have a look. After his inspection he showed us pictures of the previous work and how it was ineffective as the problem was with another area. Antoine thoroughly explained what work needed to be done, provided a timeline and a cost estimate. He returned do so the work even sooner than estimated. The customer service, work, price and Antoine were top notch. We will definitely be recommending Done Right Roofing to our friends and coworkers.

    Answer from pro:

    Great Review! Thank you for taking the time to write this. We pride ourselves on customer service.

    Reply created 21 Nov 2016
  • Review from Colin Derdall
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    Shingle replacement

    Darcy was great to work with in the scoping phase of the project and provided a comprehensive binder with all the necessary information needed to select a contractor (WCB, warranty, policies). The work was completed very efficiently with no delays, hassle or hidden costs! The site was cleaned up appropriately when the work was done. Any future roofing work, I will definitely contact DRR.

    Answer from pro:

    Thanks Colin, The pleasure was all ours.

    Reply created 21 Nov 2016
  • Review from Louise & John Schoblocher
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    We had a Sky light replaced

    Absolutely happy with the work done & Customer Service. They were courteous, kept us informed, kept appointments. They didn't try to up sale anything that didn't need to be done. Best Customer service we have every experience.

    Answer from pro:

    Thank You for saying that we really try to have the best customer service we can!

    Reply created 21 Nov 2016
  • Review from Barb A
    Rating: 5 out of 5
    Review left on 18 Nov 2016

    Roof repairs

    Provided a very reasonable quote and then performed repairs quickly and efficiently. The staff were courteous and listened and acted upon our concerns.

    Answer from pro:

    Thanks for the review!!

    Reply created 21 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2016

    Minor roof repair, leak

    Had a minor leak in our roof but, we received prompt and friendly service, from reception to repair and payment. Very pleased with service, would recommend and use again.

    Answer from pro:

    Thank you for the great review!! We like to make the process as smooth as possible!!

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 Nov 2016

    Resealing a skylight

    Fantastic customer service on phone, as well as quality of the work completed. Our contractor provided us with reasonable guidance in our decision making.

    Answer from pro:

    Thank You so much for the review. Customer service is key for us!

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2016

    Resealed our sky lights

    Did an awesome job and the tech was very friendly, knowledgeable and the work area was nice and clean after the repair

    Answer from pro:

    Thank You for your review! We pride ourselves on doing a great clean up job!

    Reply created 18 Nov 2016
  • Review from Ms. Khan
    Rating: 4 out of 5
    Review left on 17 Nov 2016

    Roofing

    Antoine was great! Team was very fast and efficient. Would definitely use their service again.

    Answer from pro:

    Thank You for your review!! Much Appreciated!!

    Reply created 18 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Nov 2016

    New Skylights look awesome

    Great work from start to finish. Prompt replies to my initial inquiries; Came to give a quote when they said they would; Did the work when they said they would; Final bill was exactly what they said it would be; Great crew on site; Flawless installation and excellent clean up. What more could you ask for? On top of all this they also that they took care of the little things like cleaning the skylight glass inside and out before installing. Very happy with the work - would recommend their service.

    Answer from pro:

    Thanks Steve for the great review!!

    Reply created 17 Nov 2016
  • Review from Don & Christa Ellis
    Rating: 5 out of 5
    Review left on 28 Oct 2016

    roof inspection and shingle repair

    We recently contacted Done Right Roofing to arrange for a roof inspection and possible shingle repair. From our first call to the office and dealing with Sarah and Amanda, who were friendly and helpful, to having our roof inspected and a shingle repaired by Antoine and Peggy, who were professional, punctual, knowledgeable and pleasant - DONE RIGHT ROOFING is TOPS! They rate 10 out of 10! When it is time to re-do our roof, we will definitely call on DRR. We recommend DONE RIGHT ROOFING to everyone! Many thanks. Don and Christa Ellis

    Answer from pro:

    Thanks so much for the great review!!

    Reply created 31 Oct 2016