Lux Cleaning
Lux Cleaning reviews (186)
Review from HomeOwner Review left on 1 Feb 2010Rating: 5 out of 5We have been really impressed with the services of LUX. They are very professional and thorough. We were also very happy they used green products! I have no hesitation recommending them to anyone who loves a clean house!Review from HomeOwner HomeOwner
Review left on 14 Dec 2009Rating: 5 out of 5Home Detail and Regular Cleaning
I was very pleased with the Detail Cleaning job this company did. They were very thorough. I was also please with the regular cleaning although perhaps would give them 4 out of 5 for the regular cleaning. They are expensive compared to other companies I have used,but the resulsts are better. With other companies, I find after four sessions with the regular cleaners, the results start to decline. However, with Lux, they kept up the same standards after four sessions. I would recommend this company to others.Review from HomeOwner HomeOwner
Review left on 26 Oct 2009Rating: 5 out of 5Move-in Cleaning
Thank you for performing an excellent job cleaning an apartment which looked like a "war zone". You are a consumate professional, always prompt, punctual and best of all: you delivered what was ordered, and more. It was a real pleasure doing business with you: you know what you're doing, and therefore, so does your staff. I never had called professional "cleaning crew" before, but, since you came so highly recommended, I thought I should try. I was not disappointed, quite the contrary! I will certainly call on you in the future. With best wishes, LillyReview from HomeOwner HomeOwner
Review left on 30 Sep 2009Rating: 5 out of 5Post renovation deep clean and window cleaning
After a very long renovation process, we decided to do one "whole home" cleaning before guests arrived from out of the country. We had used Homestars before for a drain issue and were very happy with the result, so we used the website to find a cleaning company. The company representative was flexible and worked hard to accommodate our last minute requests. The LUX team did a great job with a very large project. They came in with very clean cloths, and used eco friendly products with no strong chemicals or odours. They got into all the small corners, de-dusted, cleaned, polished, scraped, buffed, detailed and created an eco-healthy environment for our family. They even cleaned the windows so everything was sparkling and fresh when they left. They were professional, courteous and hard-working and took pride in a job well done. Their positive, polite attitude was impressive. Everything was checked by the company's representative, after the job was completed and he personally, supervised little touch-ups here and there. Very impressive! Overall, we were extremely pleased and would definitely recommend LUX for post-renovation cleaning or any cleaning that you would need in your home. It was A REAL TREAT for the work to be done for us and we would use them again for another TREAT and RELIABLE CLEANING!Review from HomeOwner HomeOwner
Review left on 14 Sep 2009Rating: 5 out of 5Detail Cleaning
Your LUX team did a fantastic job of cleaning up our house before our guests arrived. We appreciate the detail and thoroughness of a job well done and the care you took with all the rooms in the house. Even the two boys were impressed when they got home, saying their rooms have never been this clean! Thank you for making everything in the bathroom and kitchen gleam!Answer from pro:
Thank you so much for your kind words and I'm glad even the two boys noticed our work. We hope your visit was a success and we could be of help. Thanks for choosing LUX!
Reply created 26 Oct 2009Review from HomeOwner HomeOwner
Review left on 14 Sep 2009Rating: 5 out of 5Detail Cleaning
I invited LUX to detail our kitchen, bathrooms, master bedroom, family room and hallways and lightly clean the living room and dining room in our home. The team was friendly and hardworking and went to great lengths to detail clean everything they came across. I was working from home that day and the kids were enjoying one of the last weeks of summer holidays with friends over for a swim. The LUX team worked around us and we felt comfortable having them work away while we enjoyed our home. When they were done, everything was super-clean but did not smell of harsh chemicals as all of their products are natural and environmentally and kid/pet friendly. I would recommend LUX to any of our friends and neighbours who are looking for a high quality cleaning service. Once we are ready for a company to maintenance clean our home every week, our first call will be to the company that lives up to their slogan "seriously clean homes".Review from HomeOwner HomeOwner
Review left on 14 Sep 2009Rating: 5 out of 5Move out detail clean
We are writing to express our thanks to you and your staff for an outstanding cleaning job performed at our two-bedroom apartment on September 4. As you know, the apartment had to be thoroughly cleaned and "de-catted" for its principal tenant, who was allergic to cats and was moving back in after several years' absence, during which time cat owners (us!) had resided in the apartment. We just met with the tenant in the apartment yesterday and are pleased to report that she was thrilled with the job you and your staff did. The kitchen, bathrooms, carpets and windows were cleaner than we had imagined possible; not only that, but the dust and dirt that had built up over the years around the floorboards and in corners high and low were wiped away and, with them, the allergens that could have made living there intolerable for the tenant. In addition, we found you and your staff pleasant and easy to work with, and we appreciated your willingness to accommodate our needs on short notice and go the extra mile to make sure the job was done thoroughly. We would not hesitate to use your services in the future and recommend you to others. Best wishes for the future success of your business.Answer from pro:
Thank you very much for your wonderful letter. We love to clean homes with cats and also help "de-cat" for those with allergies. It means a lot to our team to receive such a thoughtful review. Thanks again DC. We look forward to being of service to you and your friends in the future.
Reply created 26 Oct 2009Review from Francine Francine
Review left on 14 Sep 2009Rating: 5 out of 5Condo detail cleaning
Before I hired LUX Cleaning Services, my condo was extremely dirty and dusty - heck even the windows were hard to see through! I hired the LUX team to detail clean my condo for my new tenants and am pleased to let you know they surpassed my expectations. Wow! Everything sparkled! All the windows and framing were spotless and the steam cleaned carpets were brought back to life. The condo was renewed and fresh without that harsh chemical smell that is often left behind after such a deep cleaning. LUX not only saved me hours and hours of time cleaning, they helped me to properly protect my investment. The new tenants said it was the cleanest place they had ever rented. Also, Al purchased some replacement lightbulbs for me, and even found a hard to locate type of bulb for the kitchen. He then replaced all the bulbs so everything was bright and shiny. I would recommend LUX to anyone who desires not only a spotless cleaning but fantastic customer service that goes far beyond expectations.Review from HomeOwner HomeOwner
Review left on 14 Sep 2009Rating: 5 out of 5Maintenance Cleaning
Finally, a cleaning service that brings the same attention to detail, responsiveness, and professionalism to cleaning our home that I have become accustomed to in my work as a lawyer. Allan designed a custom cleaning program for our home and his team has done an amazing job delivering on the program each week. Thank you LUX for helping us maintain our beautiful new home!Answer from pro:
Thanks Brooke, We really appreciate your review. You and your husband are awesome clients and our team loves to clean your home. See you next week and thanks for choosing LUX!
Reply created 26 Oct 2009Review from HomeOwner HomeOwner
Review left on 14 Sep 2009Rating: 5 out of 5Detail Cleaning and Maintenance Cleaning
I am writing you this letter to let you know what an outstanding job your company LUX did cleaning my house. Beginning with the DEEP CLEAN, which as you promised would touch every aspect of my home. From the crown moldings to the top of the doors to the baseboards, hardwood floors, light switches, shower grout, window blinds, the list goes on and on. Everything not only was clean but it SPARKLED! I was so excited to come home to what felt like a brand new home! A week later, you came back for a routine clean and it SPARKLED once again! What a pleasure it is to have someone come to the house and do what they say they will do. In the busy world in which we all live it is hard to keep up with all the cleaning. Your attention to detail is like no other cleaning service I have ever experienced. I also appreciated the extensive research that you did prior to coming to my house to make sure that you used the best environmentally friendly cleaning products. It gave me peace of mind knowing that our house would not be filled with an assortment of chemicals. Your name says it all. It is pure LUX! I would highly recommend you to anyone requiring a deep clean or weekly routine cleaning. Your services are also invaluable to people putting their houses on the market, moving or just wanting some exceptional cleaning help. Thank you for all of your efforts!Answer from pro:
Kathie, Wow! Thanks very much for your great review and thank you also for your recent referrals. It is such a pleasure to have clients like you and we really appreciate that you took the time to pass on your kind words.
Reply created 26 Oct 2009