Lux Cleaning

Rating: 5 out of 5

Lux Cleaning reviews (186)

  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 24 Jul 2023

    Amazing team and service

    I have used LUX for years now and have always been more than happy with their service. The team is on time, friendly and thorough and if there is ever an issue (very rare!) it is dealt with immediately!

    Answer from pro:

    Thank you for your kind words! After all these years it is such a pleasure to help with your home cleaning. It means a lot to LUX Cleaning to be recognized for our commitment to being reliable and consistent. Thank you for your business and we look forward to our next visit. Allan and the LUX Cleaning Team.

    Reply created 27 Jul 2023
  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 20 Jul 2023

    House cleaning

    Ive used Lux cleaning for many , many years! The cleaning staff are wonderful and go above and beyond with their cleaning ! My home is sparkling when they leave . I have recommended Lux to my friends and family !

    Answer from pro:

    Thank you for your continued support of LUX Cleaning after all these years. As you know, we work hard to ensure every cleaning is the best it can be and it means a lot to us to be recognized for our efforts. Thank you for your business! Allan and the LUX Cleaning Team

    Reply created 27 Jul 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2023

    BEST CLEANING COMPANY

    Lux cleaning is by far the best cleaning company that I have ever used.They are great at communicating. The are meticulous about everything. My house sparkles after they are done. I highly recommend Lux . They are truly professional.

    Answer from pro:

    Thank you for your kind words of support for our team at LUX Cleaning! It means a lot and it's great that you continue to enjoy our dedication to excellence after the many years we have been cleaning for you and your family. Allan and the LUX Cleaning Team

    Reply created 27 Jul 2023
  • Review from Graeme L
    Rating: 5 out of 5
    Review left on 4 Oct 2020

    New house cleaning/routine cleaning. Fantastic!

    We had Lux come in with their team to clean our four bedroom, 3 bathroom rental house in the West End. They did an absolutely fantastic job, cleaning literally everything extremely deep. Washrooms and kitchen specifically looked incredible, I would have been comfortable eating off any of the surfaces inside the fridge; which previously was disgusting from the previous renter. Washrooms also looked amazing, literally sparkling. We had them come in again about 2 months after our move in and once again it reminded me how terrible I am at the deep cleaning type stuff. These guys are pros would highly recommend.

    Answer from pro:

    Hi Graeme, I was just reviewing some older reviews on Homestars and realize I did not get back to you with a thanks for your wonderful words of support. LUX Cleaning is grateful for your business and we look forward to the next time we can clean for you again! Allan and the LUX Cleaning Team

    Reply created 19 Jul 2023
  • Review from Jessica Cohen
    Rating: 5 out of 5
    Review left on 8 Mar 2019

    Deep Clean just in time for Spring

    My house is clean as a whistle after the Lux team spent the day doing an all over deep clean! The long cold winter made things seem a little dingy but now the whole house feels fresh and every corner of every room is ultra clean. The team's attention to detail was amazing and they took care to do the little things that regular cleaners just don't get done. Chandeliers and their bulbs are sparkling, glass fronted cabinets that get a bit grimy from being over the stove are gleaming! From bookshelves to baseboards every surface is spotless and best of all my house doesn't smell of harsh chemicals! The team used all their own products that work wonders without being toxic in anyway. I'm so looking forward to opening up my now pristine windows to let in some warm spring air-hopefully soon!

    Answer from pro:

    Dear J.A.C. Thank you for your kind words. The team sweats many small details on a cleaning like this, and they will be happy to hear your are so satisfied with the results. The LUX team.

    Reply created 25 Mar 2019
  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 3 Sep 2018

    house cleaning after injury

    I am a big fan of LUX Cleaning Inc. A while ago, I fractured my femur and it took ages to heal, which prevented me from doing many ordinary things that require a little bit of strength and balance, like cleaning my house and changing bed sheets. No problem! I was given a wonderful home-coming gift: regular house cleaning and linen laundry for as long as required by a crew of professional cleaners from LUX Cleaning Inc. They were always on time, good humoured, and incredibly efficient. My home has never been cleaned to such a high standard! Thank you LUX! You're the best!

    Answer from pro:

    Thank you for taking the time to share your experience with Lux! It was our pleasure helping with your home cleaning, Lux always strives to provide the highly level of service while handling any individual needs and requests with great care. The LUX team.

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jun 2018

    Cleaning

    I am very picky and hadn’t expected to be nearly as impressed as I am. The team’s attention to detail was incredible. They even took the hair out of my hair brush! They were careful not to damage anything in my home and they were wonderfully patient with my very curious dog. They even addressed him by name when requesting that he return the tools he had tried to swipe from their bins! I was also particularly impressed to see that the team used dedicated cloths depending on what was being cleaned, and discarded cloths/dirty water/etc. quickly to avoid spreading the mess. I also love the fact that I was able to customize exactly what got cleaned and how. I could go on, but suffice it to say that they do exactly what their website promises, and more. I’m already in contact with Al to set up a regular cleaning schedule for my home. It takes a lot to turn me into a repeat customer, but they’ve done it!

    Answer from pro:

    Dear M. Thank you for taking the time to recognize our team for their meticulous approach and commitment to excellence. And thank you for the opportunity. It was a pleasure to provide a spring cleaning and we are looking forward to starting our 2-week service next week. Al and The LUX Team.

    Reply created 13 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Deep cleaning with window cleaning

    Thank you Lisa and Al, our home has never been this clean! Your cleaners were professional, polite and miracle workers. I introduced your staff to our dog who is inquisitive and she quickly became smitten. They had such a lovely manner with her and it did not detain them from their plan of action. When we returned home, we were amazed at how our place looked! Our wooden and ceramic floors shone, our area rugs looked like new, kitchen was sparkling clean and my favourite was our bathroom that was spotless. Our windows were exquisitely clean and the grime in the tracks, gone! My husband commented that this must be what happens when magic fairies clean. Can't recommend them enough.

    Answer from pro:

    Thank you for taking the time to write about your experience with LUX. Our team appreciates the feedback as they always give 100%. As you pointed out, they LOVE dogs and quickly make them feel calm. Thank you again for having us into your home and we look forward to seeing you again in 2 weeks!

    Reply created 7 Sep 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Aug 2017

    cleaning service

    Lux was recommended to us as the best company for cleaning the residence into which we were about to move. The company arrived on time, the staff began working immediately and we lest for the day. When we came back we were amazed because everything was done as they said it would be. Our new home was sparkling. We are planning to use this company again. Thank you, Allen.

    Answer from pro:

    Thank you Frances and Sheldon. It was a pleasure working with you on your move-in cleaning. Our team takes pride in meeting the high expectations of our clients and we greatly appreciate that you have taken some of your valuable time to write this note. We look forward to working with you again! Al, Lisa and The LUX Team

    Reply created 4 Aug 2017
  • Review from Elana
    Rating: 5 out of 5
    Review left on 21 Jun 2017

    Pre-sale cleaning

    I needed cleaning in preparation to putting my home up for sale. My request for a quote was answered quickly and Allan came to my home and went through my home with me and provided a check list of what will be cleaned. The team arrived on time and everyone was extremely polite hardworking and very conscientious. At the completion, the team leader walked through each room with me to review the cleaning. The results were amazing! Everything just shone! My windows were spotless, my light fixtures were shining. I would highly recommend contacting Allan and his team, they are outstanding!

    Answer from pro:

    Thank you for your kind words Elana. We will be sure to pass them along to your team. We know you lovingly cared for your home over the many years you lived there. Because our team has developed such wonderful "eagle eyes" we love to seek out ways to make it even more amazing for potential buyers. Good luck with the sale and we hope to work with you again! Al, Lisa and The LUX Team

    Reply created 30 Jun 2017
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