Lux Cleaning

Rating: 5 out of 5

Lux Cleaning reviews (186)

  • Review from Mary Levinson
    Rating: 5 out of 5
    Review left on 26 Apr 2017

    Cleaning

    We needed to get our house ready before my husbands birthday. We called around and spoke to different companies. Most had similar pricing but what was nice about LUX is that they were very informative on the phone and even offered references. We ended up using them, After 5 hours our house was sparkling. They are true professionals and a pleasure to work with. Thank you guys.

    Answer from pro:

    Hi Mary, Thank you for your lovely review. It is always nice to be appreciated! Best regards, Al and The LUX team.

    Reply created 10 May 2017
  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 24 Mar 2017

    Lux clean. Deep cleaning

    We had a great experience with Lux clean this week. This is the second time we have used the company for a deep cleaning. The cleaning certainly surpassed my expectations. No detail was missed. Superb job on kitchen and bathrooms. The condo is sparkling, looks like new Thankyou team Lux

    Answer from pro:

    Thank you for taking the time to write about your experience with the LUX team. The cleaning team works hard to deliver on our promise of excellence. We all really appreciate the support and recognition. Thanks again and we look forward to cleaning for you again soon! Al, Lisa and The LUX team

    Reply created 10 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2016

    Spectacular Service

    My house is positively gleaming. But what I noticed right away and continue to experience is how fresh and clean the air is. I've never been so content with the state of my house. The Lux team went beyond my expectations for efficiency, friendliness, and complete attention to detail. I know they skipped not one detail in my house and I am so grateful. The team was so pleasant and professional and we are very, ver happy with the job they did. Please pass on our thanks. And I look forward to having Lux back again for a spring or late summer clean.

    Answer from pro:

    Dear Ellen, Thank you so much for taking the time to post your review on Homestars. It means a lot to our team! With such a large project, our quality control process is always stressed so we are so glad we were able to clean to your satisfaction. We look forward to cleaning for you again in 2017 and wish you and your family all the best for the holiday season! Al and the LUX Team.

    Reply created 30 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2016

    House Cleaning - Prepping For sale

    The Team did a great job! The place has never looked better. The crew was conscientious, thorough and worked well as a team. On top of all that, they were punctual and very polite. I am really happy with the result and plan to use them again. I have no hesitation in recommending LUX Cleaning.

    Answer from pro:

    Thank you for taking the time to let others know about the quality of our pre-sale cleanings. Our goal is to maximize property value with our service and we are all glad we could help. It is a pleasure working with you and good luck with the sale! Al, Lisa and The LUX Team

    Reply created 14 Sep 2016
  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 10 Jun 2016

    Post-Renovation Move-In Cleaning

    LUX did a great job cleaning our house for a post-renovation, move-in deep clean. They were very professional and thorough and would definitely use them again for this type of job.

    Answer from pro:

    Thank you for taking your valuable time for your wonderful words of encouragement. We invest heavily in training for your type of specialty cleaning and it's always motivating to have a such a great written recommendation. We certainly hope we will be able to serve you again soon. Al and The LUX Team.

    Reply created 21 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2016

    Efficient way to get the house cleaned

    Luxe has been cleaning my house for a few months and have been doing a great job. They're in and out on time (3 hours/2 people), the house is clean, and I don't have a cleaner taking up the whole day. Luxe has been very accommodating when I've requested a specific time (morning or afternoon) when we have guests for dinner. The crew is very fast and thorough.

    Answer from pro:

    Hi Dora. Thank you for your ongoing business and great feedback on our service. The teams are always so happy to hear that their hard work and passion for cleaning is appreciated. We look forward to helping you maintain a clean home for years to come! Al and The LUX team

    Reply created 21 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2016

    wonderfully clean

    they clean where you didn't even know it was dirty. very expensive, but v good; a wonderful luxury. lux cleaners are an excellent idea pre-listing or showing a house, they know how to make it sparkle.

    Answer from pro:

    Dear LB. Thank you for taking the time to sign up to Homestars and write this review of your LUX experience. We all really appreciate it! We request 3-5 Homestars reviews per week from clients who write us beautiful e-mails about our performance and it has been almost 8 weeks since our last one! Good luck with the sale of your lovely home and we hope to clean your new home soon. Al and Lisa and the LUX Team.

    Reply created 20 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2015

    Apartment deep clean

    Last week the Lux team came in and deep cleaned my apartment from top to bottom. I couldn't have been happier with the results. Mary and co. cleaned my place for the entire day, and when I came home it was gleaming! Highly recommended and worth the cost.

    Answer from pro:

    Dear Frances. It is always a pleasure to work with super nice clients who appreciate our approach, team commitment and high standards. Thank you for taking your valuable time to send a note to Homestars to let other people know about our value as a service. We hope you enjoy your clean apartment and look forward to working with you again soon! Al, Lisa and the LUX Team.

    Reply created 2 Dec 2015
  • Review from Customer of Lux Cleaning
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Residential cleaning

    I am writing because I appreciate a clean house and I just did not have the energy for all the work involved. Fortunately, the team from LUX took my cleaning obsession seriously and looked after those details that would bug me -- the crusty insides of cabinets, the dirty tracks on the sliding doors, the grime between the stove and the counter. It gave me peace of mind knowing they were tackling it. That they (M & D) were kind and friendly was a superb added bonus. Thank you both so very much. I enjoyed meeting you and wish you all the very best. KG

    Answer from pro:

    Thank you so much for taking the time to write your generous review of our teams hard work and attention to detail. We hope you enjoy your new home and look forward to serving you again soon! Al

    Reply created 12 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Sep 2015

    Post-renovation major cleaning

    We had our son's condo cleaned for him after a major bathroom renovation as well as other damage throughout the unit. The team was fabulous. Led by Michelle, we could hardly recognize the place it sparkled and gleamed so much. In addition, Randy was sent in to do steam-cleaning of carpeting and upholstered furniture, and he was completely amazing and great to work with. We arranged for all this work through Al D. who has been a pleasure to work with. We feel like we are in the hands of true professionals. LUX is high-end in terms of cost, but well worth every penny.

    Answer from pro:

    Many thanks for taking the time to provide this review to let others know about our customer service and variety of home cleaning services. Thank you also for allowing us the opportunity to maintain your son's condo well in to the future. Al, Lisa and The LUX Team

    Reply created 12 Oct 2015
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