A Mc Kenna Plumbing Of Oakville

Rating: 4.2 out of 5

A Mc Kenna Plumbing Of Oakville reviews (114)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2014

    Bathtub Leak

    I called McKenna Plumbing after noticing a stain on my ceiling directly below one of my bathtubs. I explained the situation to Mark late Friday afternoon who promptly arranged to have someone come out to assess the problem. Luckily the leak was small and was repaired quickly by Rob and a co-worker. What I appreciated most was Rob's ability to explain to me my home's piping, why he determined the leak was caused by the drain and not a leaky pipe or faulty faucet and his ability to explain what he did to resolve the issue. They were quick, thorough, friendly and professional. I would not hesitant to contact McKenna Plumbing again for any plumbing needs. Many thanks!

    Answer from pro:

    Thanks Lindsay

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2014

    Outdoor Washroom

    A McKenna Plumbing installed a toilet in my pool cabana this spring. Mark came out and gave me several options, plus his recommendation which was the most cost effective solution. Mark coordinated the install with the pool company which saved me a lot of time. On the day of the install, the A McKenna crew showed up on time, were professional, courteous and tidy. I could not have been more impressed with the service level that I received. I have already recommended A McKenna Plumbing to several friends.

    Answer from pro:

    Thanks Joe

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2014

    Plumbing and basement renovation

    A McKenna plumbing is my #1 choice for all of my plumbing needs in Oakville. Mark and his team are the best trades people I have ever seen. They are professional, knowledgeable, available, trustworthy and very well priced. The A McKenna philosophy of 100% customer satisfaction is so refreshing - they guarantee all of their work. A McKenna Plumbing has done big renovation projects at my house and small things like unclogging a sink. I couldn't be happier with my favorite plumbing team!

    Answer from pro:

    Thank You Louise

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2014

    Laundry room and powder room

    We recently used A.Mckenna Plumbing to do some work in our powder room and laundry room where they changed out all of our appliances and fixtures. They provided us great advice as to the best and most cost-effective way to do this and we were extremely pleased with the outcome and quality of work. They were also very courteous and clean making sure everything was cleaned and tidied at the end of each day. We have referred them to several of our friends and have just recently asked them to come back to work on our master bathroom.

    Answer from pro:

    Thanks Micheal

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2014

    Showers, Faucets, Rough-ins and Snaking

    I recently purchased a home in Oakville and am renovating 2 bathrooms (complete guttings) when the contractor I was using hired Mark and Rob from A. Mckenna Plumbing as his usual plumber was too busy. Mark and Rob showed up and roughed in a 4 valve, rain head, wand, and 3 jets in 2 bathrooms. The rough-in were professionally done, and Mark and his crew checked and re-checked that there was no leaks. I was impressed with the work and asked Mark to come back and install the chrome fittings for both showers (I fired the bathroom contractor but that is another story - never hire Rebath). Normally I would install fittings myself but these were pretty intricate and expensive parts and I wanted to make sure that it was done right (dont want any water leaking behind the walls!) The guys did a great job and I asked for them to come back again and rough in and install the P-traps and drains for the vanities. They were very quick and I had another vanity for our powder room that was sitting in my garage waiting to be installed.... I asked Rob if he had time and he removed the ugly pedestal, cut out the old drain P-trap, and put the new vanity and installed the faucet. I am also doing a basement reno and Mark went down and inspected the plumbing work and found that there was a crack in one of the stacks coming down from the kitchen sink... It seems that the old owners used draino causing a hairline crack to form... Mark showed me how damaged the stack was and he replaced it for me in minutes. I was very grateful as the walls were about to dry-walled in and that eventually would have been a disaster! Lastly, When the bathroom guys tiled my new bathrooms they were not careful around the drains... they allowed a lot of crap to go down and it eventually led to poop coming back up out of our shower! Mark and Rob came over immediately and snaked the drain and ensured that the clog was gone! The price of the work has always been fair, and they show up on time (something that I find contracts do not often do). The quality of the work is very high and the guys are genuine and honest workers. I will use them again.

    Answer from pro:

    Thanks Geoff, Glad to help out. Both bathrooms look great. See you on the next job. Mark McKenna

    Reply created 11 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    kitchen faucet install

    got to my house on time did what they said needed to be done in good time. Cleaned up very well , they were very organized and were very helpful with everything.

    Answer from pro:

    Thanks Mathew

    Reply created 28 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    sump pump/shower head

    Their message says - "will call back within 5 minutes" and they actually do. Mark is a Master Plumber and knows his craft. He has assisted us in emergency (near flooding) conditions; and we have continued our relationship with his company because he is prompt, honest, fair and reliable. We recommend without hesitation.

    Answer from pro:

    Thanks Debbie. Reviews like yours help other's make a informed decision on who to hire.

    Reply created 11 Sep 2014
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 9 Sep 2014

    Replace Toilets

    ***It has come to my attention that McKenna wrote a company response which personally attacks me. I would like to clarify that I am a 48 year old disabled woman, mother and business person who factually reported my negative experience with McKenna. I at NO time threatened McKenna, his employees or anyone else. I was NEVER abusive to McKenna, his employees or anyone else. Treating people with respect is an important value for me and my family. As a family we live by the rule that when you speak it must always be truthfully and respectfully. I am writing this because my daughters were extremely upset by McKenna’s false accusations of threats and abuse! This is the simple truth, respectfully yours, Nina ****

    Answer from pro:

    A McKenna Plumbing takes pride in our service and our Warranty. Unfortunately in this case we have done all we can to please the Customer. I have sent Plumbers out on two different occasions to take a look at the toilet in question.At no time have there been any leaks or Silicone issues that we have corrected all of that is untrue.A McKenna Plumbing did not miss any appointments with the home owner. Plumbers showed up between the hours given and the homeowner was not home. We have found no issues with the toilet On the third trip I (Owner) attended, and found no issues with the unit. I asked the Homeowner If she would like us to replace the toilet. She responded by tell us she want nothing for free.Just fix my toilet. At that point she screamed a us and asked us to vacate her home. Letting us know that she intended to tell the whole street that we were a shady company. In14 years of service I have never run into a situation like this. I hope anyone reading this review can understand the difficulty we have had dealing with this customer. Over the 14 years of doing business in the Halton community we have never said no to a legitimate Warranty call.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2014

    Faucet repair

    Quick response to initial contact, arrived within their scheduled window and completed repair quickly. Fair pricing for work and parts. They were professional and polite. I would use them again.

    Answer from pro:

    Thanks for the kind comment. Glad you like the service. Look forward to the next service call. Mark Mckenna

    Reply created 10 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2014

    Plumbing emergency

    We opened the doors of our veterinary hospital on a Saturday morning with no water. McKenna plumbing not only answered our call on a Sat, they sent a plumber within an hour, solved the issue and had us running and operational within hours. A-1 service, dependable and very competent. Thanks Mark and staff. Oakpark Pet Hospital

    Answer from pro:

    Thanks Matt

    Reply created 28 Jul 2017