Diamond Aluminum Inc. reviews (60)

We found Diamond Aluminum on the internet , and checked out reviews on Home Stars. Consequently we set up an appointment with Ray . He arrived right on time and cheerfully introduced himself . We sat as he listened carefully to our requirements , making suggestions about colour and style of the materials. We were impressed by his easy manner , sincerity and obvious dedication to his business We decided to accept his proposal and did not obtain any other estimates The installation went exactly as planned, with completed job exceeding our expectations . Rainwater problems have been eliminated, with the added value that the appearance of our home has greatly improved. We thank Ray, his crew and Lindita in administration for a worry free experience. Jim Russell

It has been a pleasure doing business with Ray. His knowledge, expertise and commitment to his business is seen. Lindita's reliable communication was very helpful. I would definitely recommend Diamond Inc. to complete work on your home! A very positive experience!

I called Diamond Aluminum to repair some siding that had fallen off during the winter storm. After discussing the repair, Ray arrived immediately and tried to have the work done on the same day, even though he did not have the required part on hand. Instead to my surprise, he rushed to his parts distributor and within 15 minutes, arrived back with the correct part and completed the job. Thank you Ray for all your work during the cold weather.

It was lucky that Ray K from Diamond Aluminum came for my first estimate of replacing my ice storm damaged and aging eavestrough system. The next two representatives from other companies considered my semi-detached home too small a job and my questions too trivial...No one has ever asked me what gauge of aluminum my products are made from? and from the third one...I use only the best products but how dare you ask any questions about them? As well, my work- manship is superior so my quote will reflect that. Ray explained how best to install the new eavestrough and downspouts to solve the bad drainage around my home. He was proud of the products he uses and had bought samples of them. His quote was reasonable and midrange. I chose Diamond Aluminum for the project and my adjoining neighbor had decided to have his side done as well. Ray was just glad that we didn't have to cut the eavestroughs in half. Installation was done in a day. Michael and Johnny worked nonstop, were pleasant, and consulted with us on finer details. Ray came by to solve a problem in the eavestrough alignment and to drop off heavy duty hangers. Our front downspouts were upgraded to a larger size to better manage heavy rainfall at no extra charge. Three days later, our new eavestroughs handled 20 cm of heavy snow with flying colors. It is rare to find a company who respect their customers (small or large accounts), be passionate about their projects, and have a strong work ethic. Thank you to Ray, Lindita, Michael, Johnny for everything. Linda Q

This company provided an immediate quote and were able to complete the job within my timeline. Their staff is very courteous. I am very happy with the job and they will be doing my daughter's home too.

We hired Diamond Aluminum to install NEW eaves and downspouts on our home. The experience was very favorable from beginning to end. From the onset you deal with the owner Ray who comes and provides a comprehensive estimate and explains what is recommended and outlines how the process works. He and his staff are extremely professional, communicate well and are very responsive. The job was done quickly and efficiently and they did a great job of cleaning up after themselves. We had three other contractors quote and found Diamond to be superior to all of them and would recommend their services to my family and friends. Thanks, Maurice

I would strongly recommend Diamond Aluminum. They pricing was more fair and the workmanship was great worth the money and crew was friendly. My neighbors also love the work and are looking to use them. Thanx again Ray I refer you to my friends

I would strongly recommend Diamond Aluminum. Their workmanship and customer service was excellent. Whatever questions I had, it was answered and not just answered but the best option was given. Ray and Lindita gave 100% of their time and expertise.

Lindita, we can't thank you enough for the wonderful customer service you have provided! Not only did you contact us quickly, but Ray completed the job before the due date and did a fabulous job. All was done within a week, we couldn't be more pleased. We would definitely recommend Diamond Aluminum Inc. to anyone who needs your services. Thank you so much!!

After getting several quotes to have our eavestroughs and downspouts replaced, we hired Diamond Aluminum and are so thankful that we did. Ray and Lindita provided the best customer service we’ve ever had from any company. Ray provided a written estimate and fully explained all details. On work day, Ray's crew showed up exactly when they promised and completed all work; they were professional and took care and caution while installing the eavestroughs. They left a clean job site. Two days after the installation, we had a torrential downpour and I noticed water building up near the downspout; I e-mailed Lindita, then Ray was out the very next day to assess the situation; turned out that the drain pipe in the ground is blocked, no fault of Diamond Aluminum. I cannot stress enough how remarkable and outstanding their customer service is. I was very pleased with the work and will recommend them without hesitation to my family and friends.