Monster Plowing Company

Rating: 4.1 out of 5

Monster Plowing Company reviews (95)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2012

    Snow removal

    We have used Monster for 3 years now and have always been very pleased with the friendly and professional service. I have always found Mikhail responsive, friendly and reliable. Will definitely be signing up again next year !

    Answer from pro:

    Hi Nadine, Thank you very much for the great review. We've always enjoyed having you on board with us, and look forward to working together again next Winter!

    Reply created 2 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2011

    Snow Plowing

    We had a hard time finding a snow plowing company that would do our clean up because the street we live on is quite narrow. Our complex area was looking for a snow plowing company and someone said Monster. The cover pretty much all of Toronto, so that's good. Also, they guarantee clean up of all snow above some depth. I think it's 1 inch of snow. All for a flat rate. We didn't really worry when the snow was coming down hard. It was always cleared by a reasonable time. Lovely.

    Answer from pro:

    Hi Takanari, Thank you for the kind words. We do cover all of Toronto, we guarantee clearing of all snowfalls over 1 INCH, and we do charge a flat rate fee for the Winter, regardless of how much it snows! See you next year!

    Reply created 2 Jun 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 16 May 2011

    residential snow femoval

    At times, the walks were not done well, but this was usually in the context of a huge storm. If we called, the trucks would usually come back and finish the job. Overall, the owner of this company is very professional and concerned with doing the job well, and will make a point of personally coming and doing the work, if his trucks cannot come soon. This is our 2nd year with this company, and we will be signing on for this coming year again.

    Answer from pro:

    Hi Susanna - thank you so much for the compliment. I am always personally committed to the quality of Monster Plow's service, and am always working to make improvements. We are expanding for next Winter, so at any time there will be more available trucks on the road for faster service. Also, we are implementing a new quality control system, which will ensure that properties never have any of their service elements accidentally overlooked. Office response capabilities and overall quality of customer service are also being revamped for this season. We truly appreciate your continued commitment to Monster Plow's snow removal service, and we are working to make next Winter's service even better!

    Reply created 17 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2011

    snow plowing

    Monster provides an excellent service -- they are thoughtful, prompt, and careful. Monster provides an excellent service -- they are thoughtful, prompt, and careful. Monster provides an excellent service -- they are thoughtful, prompt, and careful.

    Answer from pro:

    Hi Paul, thank you very much for the great review! See you next winter!

    Reply created 10 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2010

    Snow Removal

    This will be the third consecutive year we have contracted Monster Plowing’s services. Our plowing situation is a difficult one – there are five houses backing onto a large U-shaped common area connected to a laneway from the main road. Monster Plowing takes care of the laneway and the large open area. Since there are many cars parked in the area, Monster Plowing needs to be cognizant of safely plowing around the vehicles and moving the snow to an area that allows full mobility for cars to get in and out of the space. We’ve been very pleased with the service for the past two years and understand that Mikhail will be improving services with GPS tracking this season. We appreciate the flat-rate pricing since we don’t have to worry about unexpected costs if we have a heavy snowfall winter (especially since we have multiple people sharing the cost). Prices have been very reasonable and we’ve been fortunate to take advantage of early bird pricing offered each year. We fully expect to continue utilizing the services of Monster Plowing and would recommend them to others requiring snow removal services on either a small or large scale.

    Answer from pro:

    Thank you so much for the kind words!

    Reply created 27 Aug 2010
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