Fixer On The Roof

Rating: 4.9 out of 5

Fixer On The Roof reviews (143)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Apr 2014

    Roof replacement referral

    We needed to replace the roof on our home and a friend referred us to Trish at Fixer on the Roof. She quickly arranged to have several contractors provide estimates for us to choose from, all in a timely and professional way. Thank you Trish!

    Answer from pro:

    You are welcome Jessica and Joe, My job is to make your job choosing easy by vetting all the contractors to ensure they are highly qualified. Take care Trish Fixer Alliance Aline and fixer on the roof

    Reply created 7 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2014

    flat roof replacement

    We were very pleased with Justin & crew and also with the service you provided. Your help made a difficult process much, much easier and it was great to have someone to turn to for help & advice. It was an enormous relief to us to find a roofer who really inspired our trust. The first thing that inspired our confidence was the detailed quote specifying the materials and exactly what you planned to do, including costing for unforeseen problems. Attentive customer service helped too – I’ve never had a contractor call to say he’ll be 10 minutes late!! The workmen were polite and considerate, and I think my property is cleaner now than before you were here. At every stage of the job, I felt like you were taking as much care with our home as you would with your own. I unreservedly recommend you!!

    Answer from pro:

    Hi Matt, Thank you so much for your kind words and we are please you had a great experience. have a great summer! Fixer alliance Jspec roofing and Fixer on the roof

    Reply created 7 May 2014
  • Review from Pitu
    Rating: 5 out of 5
    Review left on 26 Mar 2014

    Leaky Roof - Money Back!

    The roof in our mudroom was leaking after a fast thaw in February. We contacted FOTR because we saw they had great reviews. We contacted the office and immediately heard back from Trish and had someone come out super fast. We paid $450 for the repair but because it didn't hold up (their 90 day guarantee) we were issued a FULL refund. Its been a tough, long winter and we will require more in-depth work than just a fix. We really appreciate Trish and Fixer on the Roof standing by their guarantee. Trish ALWAYS responded lightening-fast to any question or concern we had and she displays integrity and honesty. Things we all very much appreciate.

    Answer from pro:

    Hi Pitu, Thank you so much for this review. Above all I believe in providing the right solution for the roofing system and if we can't guarantee to stop the leak we should never attempt the repair. With all this ice damming this winter we are sorry we couldn't get that leak to stop. The good news is you are fully aware you need to replace this section and we are happy to send you a few roofers to quote the proper long term solution. take care on behalf of team fixer Trish --team fixer rick

    Reply created 28 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2014

    Replace a flat roof

    My roof needed replacement. A friend suggested I got in touch with Fixer on the Roof, and I did - to my great joy! They're fast, absolutely reliable and so competent! I just wish I could have that kind of Fixer for all my home needs... :)

    Answer from pro:

    Hi Maria, Thank you for this fantastic review. I am happy you felt the roofers from jspec I sent you were great. I love all my crew as you said so competent and reliable. Right now I am focusing on roofing but that is the long term vision to be able to offer home service providers for every need that you, my valued customer requires!! take care Trish and team justin and jason

    Reply created 28 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2014

    Skylight leak repair

    I phoned Fixer on the Roof at 5:30 pm to report my leaky ceiling. I received a phone call back half an hour later from Rick Barr. He explained what he thought the issue would be and told me he could come by and take a look the next morning. Rick came at 9am, just like he told me he would, with all his supplies ready to repair the leak. He was a pleasure to work with, efficient and very reasonably priced. Rather than suggesting that we completely rip out the skylight (as another contractor had) he recommended a tune up that would last me 3 years before I would have to replace the skylight and shingle system. Rick took before and after pictures and sent them to me showing the work that had been done on the skylight, flashing and loose shingles. I'm incredibly impressed!

    Answer from pro:

    Thank you for this kind review Jackie! I am happy to hear that Rick was able to solve your problem within your timeline and budget. Let's talk in a few years about replacing that roof for you:) take care Team Fixer!

    Reply created 24 Mar 2014
  • Review from Jim
    Rating: 5 out of 5
    Review left on 25 Feb 2014

    Leak repair

    We noticed a leak coming down through our second floor ceiling. I took a look at the roof and wasn't able to diagnose the issue myself. Rick was friendly and professional. He removed the ice dams in our eavestroughs, re-sealed the flat part of our roof which was causing problems, and performed a couple other minor repairs. He also identified a couple of unrelated issues that we'll need to repair in the near future.

    Answer from pro:

    Hi Jim, Thank you so much for this kind review! Rick is my fearless winter roofer who is really concerned about ice dams and all the damage they can cause. I am happy to hear that he was professional and friendly. Team Fixer

    Reply created 26 Feb 2014
  • Review from Mike Brown
    Rating: 5 out of 5
    Review left on 21 Feb 2014

    Flat Roof Repair

    I have a flat roof (vinyl membrane) and water leaking onto my bedroom ceiling causing a fair bit of damage. I had approx. 8 roofing companies investigate the situation of which 7 of the 8 spent 15 minutes glancing around and pushing for a full roof replace (although the roof is only 7 years old). Not satisfied I called Fixer on the Roof and left a message - they called me back within hours (on a weekend) and dispatched Rick Barr to investigate. Rick is a true professional and a friendly guy, He accessed the situation thoroughly, took photo's and ended up finding a hole at the corner of my flat roof where ice was forming -- none of the other companies find this but Rick did. He provided a thorough estimate and 1 yr warranty - the work was completed just days later and on time. We just had a significant snow fall and now heavy rains and it seems the leak is no more! If you are looking for a reliable, trustworthy type of man call Fixer on the Roof!

    Answer from pro:

    Hi Mike, Thank you so much for your kind review. Rick is known for finding leaks that are not only related to the roof, but the overall structure of the home as many times homes were built for form and functionality ie moving water out of a certain area is disregarded. I am glad he was able to resolve the leak for you. take care Team Fixer

    Reply created 24 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2014

    Roof

    We had some ice damming issues on our flat roof that leaked right into our basement. Fixer on the roof was prompt and efficient, came and fixed the problem. They removed snow and ice from the roof, and they came and did the work in extreme cold conditions. They also provided us with pictures of before and after.

    Answer from pro:

    Hi Mary, Thank you for your kind review. This has been a crazy winter for ice damming. Thank you for choosing us and lets hope we thaw soon and stay that way!!! take care Team Fixer

    Reply created 24 Feb 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 5 Feb 2014

    Raccoon hole

    A Raccoon burrowed into my roof while I was out of town (my neighbour sent me pictures) and Trish was able to coordinate with a removal service and Rick patched up the hole afterwards.

    Answer from pro:

    hi S, Thank you for this review! We will be back in a few weeks to measure up the roof! What a winter we are having??!! team Fixer

    Reply created 24 Feb 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jan 2014

    Skylight leak

    After the various storms and ice storm, we noticed a leak stemming from our skylight. Rick was timely and professional in returning my phone calls and arranging a time to meet after the deep freeze. He was able to provide a quote and do the work at the initial consultation - he gave practical recommendations and took pictures from the roof of the issues and repair work. We'll definitely use him again.

    Answer from pro:

    Hi A Basraon, Thank you so much for your kind review. We have in our alliance qualified skylight installers who are knowledgeable about many brands of skylights. Rick is one of our best and in the winter it can be hard to get to the repairs when the roofs are covered in ice and snow. Thank you for choosing Team Fixer!

    Reply created 27 Jan 2014
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