Western Granite & Stone Ltd

Rating: 5 out of 5

Western Granite & Stone Ltd reviews (47)

  • Review from Marianne Penteluke
    Rating: 5 out of 5
    Review left on 30 Apr 2019

    Bathroom renos

    We recently had granite countertops and new sinks installed by Western Granite and were very pleased with our reno experience. The staff were great to work with, from product selection to installation. The quality of their products and the workmanship was excellent. Thank you Lynn and Western staff, we will definitely recommend your company to others!
  • Review from Customer of Western Granite & Stone Ltd
    Rating: 5 out of 5
    Review left on 30 Aug 2018

    Excellent Job

    We just got our granite countertop installed yesterday and really impressed with the service this company provides. Everything from the beginning to the end was excellent. Thanks again to Candace and her team for amazing experience. I definitely recommend this company to others. Thanks. Oksana
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2018

    Kitchen Reno

    Candace and team were knowledgeable, quick to respond, professional and simply great. If I was feeling any kind of stress or had questions Candace was quick to react and put my mind at ease!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2017

    Kitchen and Bathroom renos

    Extremely happy with everyone I had contact with and the professionalism of the work done! From the removal of my kitchen and bathroom counters, which included cutting down a raised part of my kitchen counter through the installation of the quartz counter tops and sinks, I couldn't be happier. My walls are not straight, which proved to be a real challenge in getting a huge piece of quartz installed in my galley kitchen, but they figured it out and it was installed with no damage to the walls! They cleaned up as they worked, which was greatly appreciated. Once I decided on the tile for my back splash, I utilized the services of their contractor to install it and, once again, very pleased with the workmanship and end result.

    Answer from pro:

    Thank you so much for taking the time to write us a Review on Homestars! We are so pleased that you chose Western Granite to transform your kitchen and equally glad to hear our workmanship lived up to your expectations and more! Word of mouth is so important to a small business like ours so thank you once again for sharing your experience. It was a real pleasure working with you Janice! The Western Granite Team

    Reply created 21 Sep 2017
  • Review from Customer of Western Granite & Stone Ltd
    Rating: 5 out of 5
    Review left on 15 May 2017

    Kitchen reno

    Our experience with Western Granite was outstanding! From our initial contact with Candace, Sales Manager, through to installation was problem free. Every person with whom we had contact was friendly, responsive and professional. Special appreciation to Candace for her time and efforts in helping us choose the exact granite we wanted and to Fung for his perfection in performing the template and installation. We would highly recommend Western Granite to anyone. Marlene

    Answer from pro:

    Hello Marlene & Claude, Thank you so much for taking the time to write your wonderful review. It was an absolute pleasure to work with you both! Your fantastic review means a great deal to all of us. We truly appreciate your business and are grateful for the trust you have placed in us. Also, thank you for referring your neighbor, we will be installing granite at their place soon. Cheers! -The Western Granite & Stone Team

    Reply created 12 Jul 2017
  • Review from Customer of Western Granite & Stone Ltd
    Rating: 5 out of 5
    Review left on 10 May 2017

    Kitchen countertop

    What can I say, they did everything perfectly! Helped me select and find some beautiful material, prompt quotes, quickly scheduled my measure and install. The installer was on time for both visits, knowledgeable, helpful, meticulous and very skilled. I can go on, but you get the picture. Would recommend to anyone, especially because of to my previous terrible experience with a large, big box supplier.

    Answer from pro:

    Thank you for choosing Western Granite & Stone, and for taking the time to write your wonderful review. We are all so glad to hear that the workmanship and your granite turned out as you had hoped! It means a great deal to all of us. We truly appreciate your business and hope to work with you again in your future reno! - Western Granite & Stone Team

    Reply created 12 Jul 2017
  • Review from Happy customer!!!
    Rating: 5 out of 5
    Review left on 15 Mar 2017

    Kitchen renovation

    This was a difficult project as the countertop was u shaped with 4 angles. There was also a window ledge with 2 different angles. It all fits perfectly and looks beautiful. Very pleasant and professional to work with and all questions were answered promptly. I would highly recommend this company.

    Answer from pro:

    Thank you Pam, it was such a pleasure working with you! We really appreciate you taking the time to write a review on Homestars, it is most helpful to us. We are pleased to hear that the workmanship turned out to be satisfactory. Thank you again and we look forward to working with you on all your future renos! -The Western Granite Team

    Reply created 17 Mar 2017
  • Review from Customer of Western Granite & Stone Ltd
    Rating: 5 out of 5
    Review left on 28 Feb 2017

    Kitchen counter tops

    We have used Western Granite on two occasions within the past two years. Both times the result has been excellent. We have been extremely pleased by the care and quality of their work, and by their promptness. We would not hesitate to use them again.

    Answer from pro:

    Thank you for taking the time to write a review on HomeStars; your review is invaluable to us. We are so pleased to hear that both times you've hired us it turned out as you had hoped and your experiences have been a positive one. We look forward to working with you in all your future renovations. sincerely The Western Granite Team

    Reply created 8 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2017

    Granite Counter Installation

    Western Granite was amazing to work with. The staff is very friendly and reliable. The warehouse offered a massive selection of high quality granite at a very reasonable price. They were very quick to respond to any inquiries that I had and there were no surprises. I have already recommended Western Granite to several of my friends. I will definitely use Western Granite when I am ready for my next reno project. You could not ask for better quality or service.

    Answer from pro:

    Hello Marsha! Thank you for taking the time to review us! It was an absolute pleasure to work with you, I am thrilled that it turned out the way you had hoped! It means a great deal to all of us. We truly appreciate your business! Good luck with the rest of the reno we look forward to working with you again in the future- Western Granite & Stone Team

    Reply created 2 Mar 2017
  • Review from Customer of Western Granite & Stone Ltd
    Rating: 5 out of 5
    Review left on 30 Nov 2016

    Oven doesn't fit

    We bought a new oven only to find our old oven was 1 inch smaller. We had to get the granite cut to fit. These guys came out on time, worked SO hard on such a small job, helped us slide in the new oven, when it wasn't just perfect they took the time to really make it right. A small job but they really took the time to make it look great. And it was only $300!

    Answer from pro:

    Hi Fiona, We're really glad we could help you out. Thank you very much for the great review, it really means a lot to us! We are very lucky to have a great team of reliable and attentive guys. Thank you again -Western Granite & Stone Team

    Reply created 1 Dec 2016
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