Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (844)

  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 22 Dec 2023

    Exterior Waterproofing

    They were referred to me by my "very particular" contractor buddy and they did not disappoint. On time, on budget, very professional and with great communication throughout the process.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words. We take pride in providing professional service from start to finish and we're glad to hear that we met your expectations. If you ever need any further assistance, please don't hesitate to reach out to us. Best Regards, AquaTech Waterproofing Team

    Reply created 29 Dec 2023
  • Review from Zeny Bejo
    Rating: 5 out of 5
    Review left on 21 Dec 2023

    Professionalism, Quality, Responsiveness, Punctuality

    Our basement was leaking which is coming from our window. When it rains, our window from the outside looks like a bath tub. From the start of job, I connect with Shawn and every time I had questions, he got back to me. Two of the men (Olek was one of them) worked really hard and they did what they promised to do. I highly recommend this company, and I referred them to one of my friend.

    Answer from pro:

    Dear Zeny, Thank you for taking the time to share your experience. We're thrilled to hear that Shawn was able to assist you efficiently and that everything was completed to your satisfaction. Your feedback is greatly appreciated and we will make sure to pass on the message to the crew. We hope you know we're here for you should you need any further assistance. Best regards, AquaTech Basement Waterproofing Team

    Reply created 4 Jan 2024
  • Review from Mike Venneri
    Rating: 5 out of 5
    Review left on 5 Dec 2023

    Fantastic Workmanship

    Work was done quick with great results. Nico came and estimated. Work completed as promised. Staff were super friendly. Answered all my questions and concerns. I would highly recommend Nico and this company to all my friends, family and clients. As a Realtor, I may need this service many time with client homes. So happy I called them. Thank you Nico & Aquatech Mike Venneri

    Answer from pro:

    Dear Mike, Thank you for taking the time to share your experience. We're thrilled to hear that Nico and the entire company was able to assist you efficiently and that everything was completed to your satisfaction. Your feedback is greatly appreciated, and we're here for you should you need any further assistance. Best regards, AquaTech Basement Waterproofing Team

    Reply created 8 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2023

    Basement waterproofing

    Right from the estimate with Terry to the work being done by Igor and his co worker to completion of the payment with Valentina I found them to be on time professional in appearance extremely clean in the workplace friendly in attitude and hardworking not to mention very competitive pricing. Very satisfied.

    Answer from pro:

    Dear Burnsmed1, Thank you for taking the time to leave such a detailed review. We're thrilled to hear that Terry, Igor and his crew, and Valentina provided you with excellent service and that you're satisfied with the job done. Your satisfaction is our top priority, and we appreciate your recognition of our team's hard work. Please do not hesitate to contact us if you ever require any further assistance. Best regards, AquaTech Basement Waterproofing Team

    Reply created 1 Dec 2023
  • Review from Johnny Wong
    Rating: 5 out of 5
    Review left on 19 Nov 2023

    trench drain and sump pump

    We replaced the damaged sewer drain with a trench drain and new sump pump. Eugene and his team at Aquatech did an excellent job. Rain is draining properly and sump pump is working great now.

    Answer from pro:

    Dear J & J, Thank you for your kind words and . We're glad that Eugene and the crew were able to identify the source of the water issue and provide a solution that resolved it completely. We always strive to stand behind our work and ensure customer satisfaction. If you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Basement Waterproofing Team

    Reply created 22 Nov 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 4 out of 5
    Review left on 18 Nov 2023

    basement waterproofing

    The Aquatech team excavated around my house, replaced old weeping tiles, and did waterproofing of 1 basement wall. They were competent, professional, efficient, and did a great tidy-up afterwards. Nico is an excellent Project Consultant; he is knowledgeable, honest, and a great communicator. I am giving 4/5 stars for now, but would likely give 5/5 stars when I see that everything is water-tight over the winter.

    Answer from pro:

    Dear Valued Customer, Thank you for finding the time to leave us your kind review! We're pleased to hear that Nico was able to clearly explain the process, provide great communication, and that our team met your expectations with their work. We're sure you will enjoy your warm and dry basement during our Canadian winters! Please remember if you need any further assistance, we're just a call away! Best Regards, AquaTech Basement Waterproofing Team

    Reply created 22 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Great work and customer service

    The team did a great job on time and on budget. Shawn made communication easy with plenty of phone calls and updates along the way to ensure I knew what was happening the entire time. The guys on-site were pleasant and worked hard and fast and did exactly what was promised!

    Answer from pro:

    Thank you, David for your kind words! We're thrilled to hear that you were satisfied with our service and that Shawn provided clear explanations throughout the process.. Communication is indeed a crucial aspect of our work, and we're glad it met your expectations. If you ever need any further assistance, please don't hesitate to reach out. Best Regards, AquaTech Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 10 Nov 2023

    French Drain and Sump Pump

    A fantastic job by 2 of the hardest working, polite guys you could ever imagine. In and out in a day, and left the space spotless. 5 Stars all the way around.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind review! We're glad to hear that you had a positive experience with our team. We strive to provide excellent service and ensure that our customers are satisfied with the results. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Grant Gorchynski
    Rating: 5 out of 5
    Review left on 7 Nov 2023

    2026 Water's Edge

    Great Service, Professional Staff, Great communication throughout the project. I was provided pictures of the work, and the staff happily explained the process to me.

    Answer from pro:

    Dear Grant, Thank you for your kind review! We appreciate your words about our service, professionalism, and customer satisfaction. Our team always strives to provide excellent customer service and keep our clients informed throughout the process. If you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 27 Oct 2023

    Emergency Waterproofing

    Chicco was amazing. He came quickly, quoted fairly and delivered above expectations. I had the work done in April 2023 and it is still holding up well. They found the source of leaking and only had to dig the outside of 10% of my house. Saving me thousands of dollars. AMAZING!!. Then they added waterproofing and weeping tile. They ran into some kinks, like an extra wall they had to jackhammer through and a clogged drain, but didn't charge extra. Chicco thought of a unique solution with my outside drain and turned it into a catch basin after unclogging it for me. I couldn't be happier with these guys. Likely the best contractor I've ever hired.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words. We take pride in providing professional service from start to finish and we're glad to hear that we met your expectations. If you ever need any further assistance, please don't hesitate to reach out to us. Best Regards, AquaTech Waterproofing Team

    Reply created 3 Nov 2023
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