Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (839)

  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 4 out of 5
    Review left on 18 Nov 2023

    basement waterproofing

    The Aquatech team excavated around my house, replaced old weeping tiles, and did waterproofing of 1 basement wall. They were competent, professional, efficient, and did a great tidy-up afterwards. Nico is an excellent Project Consultant; he is knowledgeable, honest, and a great communicator. I am giving 4/5 stars for now, but would likely give 5/5 stars when I see that everything is water-tight over the winter.

    Answer from pro:

    Dear Valued Customer, Thank you for finding the time to leave us your kind review! We're pleased to hear that Nico was able to clearly explain the process, provide great communication, and that our team met your expectations with their work. We're sure you will enjoy your warm and dry basement during our Canadian winters! Please remember if you need any further assistance, we're just a call away! Best Regards, AquaTech Basement Waterproofing Team

    Reply created 22 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2023

    Great work and customer service

    The team did a great job on time and on budget. Shawn made communication easy with plenty of phone calls and updates along the way to ensure I knew what was happening the entire time. The guys on-site were pleasant and worked hard and fast and did exactly what was promised!

    Answer from pro:

    Thank you, David for your kind words! We're thrilled to hear that you were satisfied with our service and that Shawn provided clear explanations throughout the process.. Communication is indeed a crucial aspect of our work, and we're glad it met your expectations. If you ever need any further assistance, please don't hesitate to reach out. Best Regards, AquaTech Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 10 Nov 2023

    French Drain and Sump Pump

    A fantastic job by 2 of the hardest working, polite guys you could ever imagine. In and out in a day, and left the space spotless. 5 Stars all the way around.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind review! We're glad to hear that you had a positive experience with our team. We strive to provide excellent service and ensure that our customers are satisfied with the results. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Grant Gorchynski
    Rating: 5 out of 5
    Review left on 7 Nov 2023

    2026 Water's Edge

    Great Service, Professional Staff, Great communication throughout the project. I was provided pictures of the work, and the staff happily explained the process to me.

    Answer from pro:

    Dear Grant, Thank you for your kind review! We appreciate your words about our service, professionalism, and customer satisfaction. Our team always strives to provide excellent customer service and keep our clients informed throughout the process. If you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Waterproofing Team

    Reply created 15 Nov 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 27 Oct 2023

    Emergency Waterproofing

    Chicco was amazing. He came quickly, quoted fairly and delivered above expectations. I had the work done in April 2023 and it is still holding up well. They found the source of leaking and only had to dig the outside of 10% of my house. Saving me thousands of dollars. AMAZING!!. Then they added waterproofing and weeping tile. They ran into some kinks, like an extra wall they had to jackhammer through and a clogged drain, but didn't charge extra. Chicco thought of a unique solution with my outside drain and turned it into a catch basin after unclogging it for me. I couldn't be happier with these guys. Likely the best contractor I've ever hired.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words. We take pride in providing professional service from start to finish and we're glad to hear that we met your expectations. If you ever need any further assistance, please don't hesitate to reach out to us. Best Regards, AquaTech Waterproofing Team

    Reply created 3 Nov 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2023

    basement concrete floor, interior waterproofing

    Aquatech Waterproofing was able to look after waterproofing issues that involved replacing an old concrete basement floor, installing additional weeping tiles and waterproofing membrane indoors in order to achieve a dry basement. They are a very professional company and reply promptly and work diligently from the moment you call their office. Their employees are very polite and courteous. Eugene the project manager is knowledgeable of the work to be done and his assessments are thorough. He always replies promptly. He evaluated this project and gave a realistic quote and time frame for the work to be done and with no hidden agendas or costs. Supervisor Slava was onsite and he and his team worked steadily until the job was done. The team were very responsible and kept a very clean worksite. Wonderful company!!

    Answer from pro:

    Dear G, Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team from start to finish. We take pride in providing excellent service and it's great to know that we were able to resolve your waterproofing issues. We appreciate your kind words and if you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 6 Oct 2023
  • Review from Jonathan Wan
    Rating: 5 out of 5
    Review left on 26 Sep 2023

    Waterprofing side of house

    This is the most amazing waterproofing company. This is our 3rd experience with waterproofing and I must say that they are professional, courteous, and generally amazing to deal with. The waterproofing held up through all the storms in the summer. I am more than happy and would recommend this company to anyone with water issues

    Answer from pro:

    Dear Jonathan, We're glad to hear that our crew was able to provide you with professional and courteous service. We appreciate your continued trust in us and we hope you enjoy your dry basement! Thank you for your recommendation. Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 6 Oct 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Foundation Leak Behind AC Condenser and Gas Meter

    Prompt response to my on-line request for a quote. Arrived on time, and helped to isolate where the leak was likely coming from. Had to have AC condenser removed to access the area. Quote included HVAC costs to remove and reinstall my AC condenser. Old AC unit has R22 refrigerant, but is still working fine after being reconnected. I was even allowed to contact the HVAC person directly to ask about R22 being an issue (R22 no longer allowed in residential properties). Had another supplier offer a lower quote but it was up to me to find an HVAC person to do the work. I contacted 15 to 20 suppliers for this. Most would not do it or were charging high prices (that would allow me to buy a new AC unit) with no guarantee of success. AC was disconnected on the same morning as the repair was going to start. Not a large repair....6 linear feet....but ground was very hard and gas meter/line still in the way. Work was completed by end of day and AC reconnected the following morning. Nice, competent workers. Area was cleaned up. Looks great. Thank you.

    Answer from pro:

    Dear Valued Customer, Thank you kindly for leaving such a detailed review! We're thrilled to hear that our team was able to address your basement leak professionally and make the process of removing/reinstalling the AC condensor easy for you. We appreciate your feedback and are always here to assist you with any future needs. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Exterior waterproofing

    Extremely pleased with the work that was completed at my home! The whole crew was very pleasant and respectful right from the beginning of getting a quote to the waterproofing work being completed to payment. I would highly recommend AquaTech!

    Answer from pro:

    Dear Munchkinlandhomecare, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day! Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 22 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2023

    Window well installation for basement leak

    Great work. They were easy to deal with and the job was done very well. I would use them again.

    Answer from pro:

    Dear Jsid777, We sincerely appreciate you taking the time to share with us your experience with us. On behalf of our entire team, thank you for allowing us to serve you. Hope you enjoy the rest of your day! Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 22 Sep 2023
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