Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (844)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2023

    basement concrete floor, interior waterproofing

    Aquatech Waterproofing was able to look after waterproofing issues that involved replacing an old concrete basement floor, installing additional weeping tiles and waterproofing membrane indoors in order to achieve a dry basement. They are a very professional company and reply promptly and work diligently from the moment you call their office. Their employees are very polite and courteous. Eugene the project manager is knowledgeable of the work to be done and his assessments are thorough. He always replies promptly. He evaluated this project and gave a realistic quote and time frame for the work to be done and with no hidden agendas or costs. Supervisor Slava was onsite and he and his team worked steadily until the job was done. The team were very responsible and kept a very clean worksite. Wonderful company!!

    Answer from pro:

    Dear G, Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team from start to finish. We take pride in providing excellent service and it's great to know that we were able to resolve your waterproofing issues. We appreciate your kind words and if you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 6 Oct 2023
  • Review from Jonathan Wan
    Rating: 5 out of 5
    Review left on 26 Sep 2023

    Waterprofing side of house

    This is the most amazing waterproofing company. This is our 3rd experience with waterproofing and I must say that they are professional, courteous, and generally amazing to deal with. The waterproofing held up through all the storms in the summer. I am more than happy and would recommend this company to anyone with water issues

    Answer from pro:

    Dear Jonathan, We're glad to hear that our crew was able to provide you with professional and courteous service. We appreciate your continued trust in us and we hope you enjoy your dry basement! Thank you for your recommendation. Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 6 Oct 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 22 Sep 2023

    Foundation Leak Behind AC Condenser and Gas Meter

    Prompt response to my on-line request for a quote. Arrived on time, and helped to isolate where the leak was likely coming from. Had to have AC condenser removed to access the area. Quote included HVAC costs to remove and reinstall my AC condenser. Old AC unit has R22 refrigerant, but is still working fine after being reconnected. I was even allowed to contact the HVAC person directly to ask about R22 being an issue (R22 no longer allowed in residential properties). Had another supplier offer a lower quote but it was up to me to find an HVAC person to do the work. I contacted 15 to 20 suppliers for this. Most would not do it or were charging high prices (that would allow me to buy a new AC unit) with no guarantee of success. AC was disconnected on the same morning as the repair was going to start. Not a large repair....6 linear feet....but ground was very hard and gas meter/line still in the way. Work was completed by end of day and AC reconnected the following morning. Nice, competent workers. Area was cleaned up. Looks great. Thank you.

    Answer from pro:

    Dear Valued Customer, Thank you kindly for leaving such a detailed review! We're thrilled to hear that our team was able to address your basement leak professionally and make the process of removing/reinstalling the AC condensor easy for you. We appreciate your feedback and are always here to assist you with any future needs. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 6 Oct 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2023

    Exterior waterproofing

    Extremely pleased with the work that was completed at my home! The whole crew was very pleasant and respectful right from the beginning of getting a quote to the waterproofing work being completed to payment. I would highly recommend AquaTech!

    Answer from pro:

    Dear Munchkinlandhomecare, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day! Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 22 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Sep 2023

    Window well installation for basement leak

    Great work. They were easy to deal with and the job was done very well. I would use them again.

    Answer from pro:

    Dear Jsid777, We sincerely appreciate you taking the time to share with us your experience with us. On behalf of our entire team, thank you for allowing us to serve you. Hope you enjoy the rest of your day! Best Regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 22 Sep 2023
  • Review from Ron Uloth
    Rating: 5 out of 5
    Review left on 18 Sep 2023

    They Came, They Saw, They Fixed

    First contact with their office was very professional. Gave you the feel that you called the right people. They had a local representative come and reviewed the work required, He explained the whole process in detail. The team that came out to do the work was phenomenal. They showed me a couple problems and suggested solutions. They worked until the job was done and done right. They were great and the people to call if you are needing waterproofing done. Thank you again!

    Answer from pro:

    Dear Ron, Your review made our day! We’ve passed your comments on to our entire team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you found the work explanation so useful. We couldn’t continue working like we do without great customers like you! Thanks for choosing us and we can’t wait to help you again! Best Regards, AquaTech Basement Waterproofing Team

    Reply created 22 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2023

    Basement waterproofing

    We used Aquatech Basement Waterproofing to waterproof our basement in Hamilton. Richard (the sales representative) and Andrew (the owner) did an excellent job providing the quote and explaining the service. They were spot on and the most reasonable out of all the firms we reached out to. Nazar and Alex worked very hard to complete the job and we were impressed with the results. We'd highly recommend Aquatech's services to any of our friends.

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words and positive feedback. We're thrilled to hear that you had a seamless experience with our team from start to finish. We appreciate your trust in our company and are glad we could provide you with excellent service. We will make sure to pass along your message to Richard, Andrew, Nazar and Alex! If you ever need any further assistance, please don't hesitate to reach out. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 18 Sep 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 11 Sep 2023

    Foundation Leakage

    Great service starting with Richard who provided review and estimate to Oleg and team doing the work . You could not tell they were there , great clean up

    Answer from pro:

    Dear Valued Customer, Thank you for your review! We're thrilled to hear that Richard, Oleg and the crew provided you with a fantastic experience and that you were pleased with their professionalism and thoroughness. We hope to work with you again in the future. Sincerely, AquaTech Basement Waterproofing Team

    Reply created 12 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2023

    Cracked Foundation

    Eugene was a true professional from start to finish on our unfortunate situation. He explained everything he would do very precisely and answered any questions we had. From quote day to actual fixing was very short which was needed. They cleaned up the site very nicely when they were finished and left it like it hadnt been touched. 10/10 recommend.

    Answer from pro:

    Dear Stodoschuk, Thank you for leaving a positive review of your experience with Aquatech Waterproofing! We're thrilled to hear that our team provided excellent service from start to finish, and we appreciate your kind words about your customer representative Eugene and the crew. We strive to provide top-notch service to all of our customers, and we're glad that we were able to meet your expectations. Thank you again for choosing Aquatech Waterproofing! Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 12 Sep 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 9 Sep 2023

    Exterior Waterproofing Side of House Wall Leading to Basement

    The work done by the 2-man crew was carried out per the detailed information provided on the Quote sent by the Project Consultant. There were no visible damages to the surrounding work area and the clean-up afterwards was impeccable. One would not have known that work and excavation had been done on the exterior of one of the house side walls. Definitely, I would recommend Aquatech Waterproofing to anyone experiencing home/basement water leakages. Louis T.

    Answer from pro:

    Thank you, Louis T., for your positive feedback! We're pleased to hear that the 2-man crew executed the work according to the detailed information provided in the quote. Maintaining a clean and undisturbed surrounding work area is a priority for us, and we're glad you noticed our commitment to impeccable clean-up. Your recommendation means a lot to us. If you ever need our services again or have further questions, feel free to reach out. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 17 Jan 2024
Get in touch