Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (839)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2023

    Waterproofing

    Crew came on time and finished the work fairly quickly. Work area was cleaned and it was same as before construction. I wasn't at home but they sent me pictures of their work. They did a great job.

    Answer from pro:

    Dear Rukmalban, Thank you kindly for the review. I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! We hope you know we are always here for you. Best Regards, AquaTech Waterproofing Team

    Reply created 5 May 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2023

    Great customer service and a pleasure to deal with

    Heard water running down the wall, in the basement and I feared the worst after popping my head into where the sump pump was. It sounded like water was running down the wall, so I called the fine folks at aquatech to come take a look. Starting from the first call in, I was greeted with nothing but kindness, courtesy and compassion. They were able to dispatch Shawn to my house, quickly at that. While I was worried I might have a Crack in the foundation Shawn came in and within a few minutes found the culprit was the pipe from the sump pump and not water pouring in as I suspected. Thank you Aquatech, your quick turn around and greater service will not be forgotten.

    Answer from pro:

    Dear Anuj, We truly appreciate you finding the time to leave us this amazing detailed review! We're thrilled to head that you had an outstanding experience with our entire time here at AquaTech, and that we were able to exceed your expectations. We will most definitely share your review with your customer representative Shawn. If you ever require any further assistance, please do not hesitate to contact us! Sincerely, AquaTech Waterproofing Team

    Reply created 28 Apr 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 17 Apr 2023

    Leaky Basement

    During a heavy rain, water started leaking into my basement laundry room. Shawn (very professional and just excellent) came by my home to provide a free estimate, he investigated the problem areas, provided great information and helped save me a lot by suggesting the leak could be coming from my patio door frame rather than the foundation, I found the source and sealed it up myself. Thanks Shawn! I would definitely call Aquatech again and highly recommend

    Answer from pro:

    Dear Valued Customer, Thank you for your kind words and amazing review! It's awesome to hear that you had a positive experience with Shawn. We'll be sure to pass along your compliments to Shawn! Thank you for recommending us to other, and please do not hesitate to reach out if you ever need any further assistance. Sincerely, AquaTech Waterproofing Team

    Reply created 19 Apr 2023
  • Review from Will
    Rating: 5 out of 5
    Review left on 14 Apr 2023

    Leaking basement.

    An excellent company, they knew exactly what to do to stop my leaking basement and install a sump pump. I highly recommend Eugene and his team for any leaking basement projects. From the first phone call to the final clean up they were a pleasure to deal with. A top notch company.

    Answer from pro:

    Dear Will, Nothing makes us happier than hearing positive feedback like yours. We truly appreciate your review, and we thank you for the recommendation! Hope you keep us in mind for any future projects! Sincerely, AquaTech Waterproofing Team

    Reply created 18 Apr 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 14 Apr 2023

    waterproofing/ foundation crack

    Richard came to access work and was the only company that offered 2 quotes. one for Immediate area and 1 for whole back wall. They did an excellent job and left everything looking clean and untouched. Very Happy!! Also came with lifetime transferable warranty.

    Answer from pro:

    Dear Valued Customer, We thank you kindly for sharing your experience with our company. We are happy that you appreciate receiving two quotes, and that you are satisfied with the end results. We will make sure to share your message with Richard as well! All the best! Sincerely, AquaTech Waterproofing Team

    Reply created 18 Apr 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 1 Apr 2023

    Waterproofing

    My account manger was excellent; explain the project and his recommendation, arranged for a good price, and did excellent follow-up at all times. The work team was also excellent - the supervisor communicated well with me, keeping me informed and the work team was pleasant to have in the house.

    Answer from pro:

    Dear Valued Customer, We truly appreciate you finding the time to provide your feedback with our company. We’re so happy to hear you had a great experience. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Sincerely, AquaTech Waterproofing Team

    Reply created 3 Apr 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2023

    Waterproofing

    We had a cracked basement foundation that was leaking, creating a little stream of water across the basement floor. The guys came over and fixed it all up. It rained that night and no more leaks. Thanks, Aquatech!

    Answer from pro:

    Dear Daniel, Thanks so much for your review, we love getting feedback about our foundation crack repairs and take pride in our customer service. Please get in touch if there is anything else we can do to make your day. Sincerely, AquaTech Waterproofing Team

    Reply created 30 Mar 2023
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 29 Mar 2023

    Foundation crack repair

    Prompt return call from Terry and arrived that afternoon with quote, which we accepted and booked the following week. Workers arrived promptly and did a thorough application and cleanup when completed. Highly recommend!

    Answer from pro:

    Dear Valued Customer, We appreciate you finding the time to leave us a review. We will be sharing your kind message with Terry and the crew! They will be more than happy to hear that you are satisfied with their service! Thanks again for the recommendation. Hope you enjoy the rest of your day! Sincerely, AquaTech Waterproofing Team

    Reply created 29 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2023

    Highly Recommend

    We called Aquatech yesterday and the next day Shawn arrived right on time. Shawn was professional, friendly and very courteous. We had another company in to look at the issue but didn't identify the cause and said they would follow-up with a quote. Within 20 minutes of Shawn being here, he identified the issue and recommended how we should go about getting the issue fixed (it turned out not to be a crack in our foundation). I appreciated how honest Shawn was. Will definitely call again should we have any further issues.

    Answer from pro:

    Dear Jane, Thanks so much for sharing your feedback about our customer service. We’re glad to hear that our team provided you with professional and honest service. We hope we've exceeded your expectations, and we’ll make sure that Shawn receives the recognition he deserves. Thank you again! We hope you have a great day! Sincerely, AquaTech Waterproofing Team

    Reply created 24 Mar 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2023

    Very professional, top class service

    Called Aquatec to quote on a leaking basement crack. Did most of the correspondence over email. The process was seems less. Staff arrived exactly at the discussed time, worked professionally and were expedient. I cant say enough how impressed I am with this company. Extremely well run!

    Answer from pro:

    Dear Darryl, We cannot thank you enough for such an amazing review! It's amazing to hear that you are satisfied with our service. We hope you know that we are always here for you in case you have any questions or future projects. We appreciate your business. Sincerely, AquaTech Waterproofing Team

    Reply created 7 Mar 2023
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