Watermart reviews (650)

Hello Kobihass. Many thanks for taking the time out of your day to write us such a great review. It is great to hear that our clients appreciate us getting in touch with them when the time comes. Also, I'm very happy to hear that you are happy with the service Ken delivered. He is our head technician, is very knowledgeable and we feel fortunate as a company to have him on the team. I have passed your note onto him and he passes back his thanks. Please get in touch anytime if you have questions about your whole home filter, water softener or any other water issues. All the best! Dave, Ken and the rest of the Watermart Team.

Hi Ani. Wow! Three "always". I am so happy to hear that we have been consistent over the years and have performed to your expectations. It is also good to get reassurances that the techs are all practicing COVID safety protocols to customer satisfaction and that everyone feels safe. It's really great to hear that we've made things "easy". Thank you so much for your kind words and for your business. Sincerely, Dave, Zia and the rest of the Watermart Team.

Hi Bernadette. It is really great to hear that you found Samir to be a stellar company representative. I have passed on your note to him and he passes back his sincere thanks. We too are looking forward to a great relationship going forward. We all very much appreciate your comments. Please be in touch anytime if you have follow up questions. All the best. Dave, Samir and the rest of the Watermart Team.

Hello Brett! First off many (may) thanks for the glowing review and for deciding to do business with us. It is strange...the water industry is often reminiscent of old-style vacuum cleaner and encyclopedia sales. What other companies don't want you to know is that if you are on a municipal water source then there is no reason to have a salesperson visit your home. Most people ask; “Why? Doesn’t my water have to be tested first?” Our answer is “absolutely not”. All city water information is freely and publicly available in an annual municipal Water Quality Report. Also, water chemistry does not vary significantly from house to house in a given municipality – and all water treatment systems worth installing in your home will thoroughly reduce lead levels (which is one of the few contaminants that may be different in your home relative to your neighbours). What this means is that the highly-commissioned salesperson with the test kit full of powders, meters and beakers knows exactly what he or she is going to find long before an hour of your time is wasted being inflicted to high pressure sales in your kitchen. I am also thrilled that you were happy with Zia's installation and his use of PPE. I have passed on your comments and he passes back his thanks. Please let myself or any of the team know anytime if you have follow up questions. Sincerely, Dave, Zia and the rest of the Watermart Team.

Hello. We very much appreciate your business over the years (it has been over 20 I'm sure at this point). We continue to be very happy to provide filtered water for both your kitchen and your wine cellar. I'm glad Ken got everything up and running properly. Please get in touch anytime if you have follow up questions. All the best! Dave, Ken & the Watermart Team.

Hello! Thank you so much for taking the time to write us such a great review. And (of course) many thanks for your business. I'm so happy to hear that you feel we are "friendly, professional, have fair prices and respect people's homes". It's what we aim for every day and it's always great to hear when we hit the mark. Please don't hesitate to get in touch anytime if you ever have follow up questions. We're always happy to help. All the best! Dave & the Watermart Team.

Hello! Thank you so much for taking the time to write such a kind review. I have passed on your kudos to Samir and he passes back his thanks. We are definitely very aware of the need to keep everyone safe - social distancing, hand sanitizer, disinfectant sprays in the vans, surgical masks and surgical gloves. I'm happy to hear that Samir communicated well and that your were happy with his service. Lastly (but certainly not least), thank you so much for your 30 years of business! It goes without saying that we sincerely appreciate your business over all these years. All the best! Dave, Samir and the rest of the Watermart Team.

Hello Mona! So happy to hear that we lived up to your expectations! Working in this Covid 19 environment has necessitated that we make sure everyone is protected - masks, hand sanitizer, sanitizing spray, surgical gloves, social distancing, etc. I'm very happy to hear that you felt we approached the job safely. It's also great that you feel George was professional, prompt and "created" more room under your sink for you. We'll be sure to send George back to you yearly. Thank you for taking the time to write us such a great review. Please let us know any time if you have questions. Sincerely, Dave, Alison, Donna, George and the rest of the Watermart Team.

Hi Kathy. I'm very glad to hear that all went smoothly with your service service call and that you are satisfied with the overall service we provided. Welcome to the Watermart Family! Please get in touch anytime if you have follow up questions. Sincerely, Dave & the Watermart Team.

Hi Jacqui! Many thanks for writing us such a great review (and for your business, of course!). It's encouraging to hear that you found us online - means that we're doing something right as far as Google is concerned. You would have spoken with Donna, who (you're right) is very knowledgeable - we are lucky to have her on the team. I'm also glad to hear that Zia was quick and clean, able to field your questions and that you are happy with the water. Please get in touch any time if you have questions. Any of our team is always happy to help. Sincerely, Dave, Donna, Zia and the rest of the Watermart Team.