The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 2 Oct 2017

    Mold Inspection & Testing

    Ive been sick for months and doctors couldn't figure out why - We took a stab in the dark and had the place mold tested and it showed high levels of mold in the vents!!! The Mold Guy got the analysis done in only 2 days!!!!

    Answer from pro:

    Thanks, It's surprising what mold can do to your health...glad we could help out...Cheers...Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2017

    Mold Testing

    We were happily surprised with the excellent customer service we have received from our first phone call to the home test, a phone call to keep us updated on our progress and assistance to consider next steps. They squeezed our appointment in on a busy day and always picked up the phone or called me right back. Well done The Mold Guy! Very happy to give you this recommendation. Heather

    Answer from pro:

    Thanks Heather, if we squeezed you in then your timing was perfect as we were probably driving by...happy it worked out for you...Cheers...Ross

    Reply created 21 Oct 2017
  • Review from Adam Postalian
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Mold Inspection

    I knew I might have a mold problem when I could smell something funny in my cellar. The Mold Guy was quick to schedule an appointment and a few days later inspected my cellar and basement. They gave me the insight and tips I needed to properly clean my cellar and couldn't be happier with their service.

    Answer from pro:

    Thanks Adam, The cellar is typically misused when it comes to storage, remember...No Cardboard, Only Plastic Containers with lids...Cheers...Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Mold removal basement bathroom

    The guys were quick and professional. They had to remove the whole wall but they did it quite cleanly and even saved my vanity. They even sent me photos afterwards.

    Answer from pro:

    Thanks Jeff, We try to save furniture and built ins. Glad yours was salvageable....Cheers..Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2017

    Mold inspection

    I had a mold problem in the basement of one of my homes...I was looking around to see which company I would use...after calling many companies I spoke to one of the people at the mold guys and they were actually the cheapest quote for comming out...not to mention they were also the first to say they were able to come out that evening due to the fact It was a rush due to the fact it was rented to my Tennents and I needed to get rid of the mold due to health for my Tennents. Ross came out and did an inspection,Checked the air quality and told me what to due to get rid of the mold and to prevent from new mold in the future. He was professional and a great guy to talk to...made myself and Tennents feel safe and that he knew it wasn't a seriouse mold problem and preventable..thank u Ross and the "mold guys" for comming out quickly and assuring me a safe home to be in...

    Answer from pro:

    Thanks John, it's great when the mold issue is so small and totally preventable that you can take care of it by yourself. Hopefully I left you a little more educated on mold...Cheers...Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2017

    Attice mold removed

    Great service. Quoted immediately on the first call. Quick to have the crew come and sent my realtor the paperwork the same morning. Stress free service with professionals that I would use again if I ever need to. Thanks mold guy.

    Answer from pro:

    Thanks Djonesie, hope you don't need our service again :). If you do we will be more than happy to give you the same great service...Cheers...Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2017

    Mold gone!

    The Mold Guy team came to remove the mold from the attic of our recently purchased house in Mississauga. They were punctual, friendly and efficient. Once they were done, they showed me the before and after pictures. Communication was great from the booking of the consultation, the estimate, and the actual removal. They even followed up! Overall a great experience, I strongly recommend them.

    Answer from pro:

    Thank you Ben, Remember that you need to check your attic this winter when we get into the minus temperatures. Poke your head into the attic with a flashlight and make sure you don't see any frost, if you do, something still needs repair....Cheers..Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2017

    Mold Removal in Basement - Crawl Space

    Extremely happy with the service provided, from the friendly reassurance provided by Kay over the phone that all will be taken care off in a timely manner, to the professional courteous advice provided by Drove. The service and quality of their work was above and beyond anything I had expected. Thank you very much! Tony C

    Answer from pro:

    Thanks Tony, happy to hear the mold in the crawlspace was taken care of to your satisfaction!...Cheers..Ross

    Reply created 21 Oct 2017
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 23 Aug 2017

    Mold Removal

    Home Inspector found mold in the cold room. I called Kay on a Sunday and she sent Drove, one the inspectors out to take a look on Sunday afternoon. Phil & Andrew came on Wednesday and removed the mold and I was sent a Clearance Report later that day. Prompt, knowledgeable, friendly, trustworthy service - highly recommended.

    Answer from pro:

    Thank you, cold rooms can be problematic but once properly cleaned and properly used the mold should stay away....cheers..Ross

    Reply created 21 Oct 2017
  • Review from Rich I
    Rating: 4 out of 5
    Review left on 18 Aug 2017

    Service

    Service call to address some light mold appearance. He Went to attic, took some pics and identified what the issue was and was result of missing insulation in a couple of sections that caused some formation. Appreciated Drove's (techs) honesty in getting the issue rectified and suggestion to try and run some deep cleansing, priming (with dedicated primer to address the issue) and then paint to see if resolves.

    Answer from pro:

    Thanks Rich, mold in the attic is usually caused by poor ventilation or poor insulation, rectify those and the moisture should stay away, happy it worked for you...Cheers...Ross

    Reply created 21 Oct 2017