The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2017

    Basement surface mold

    I never had a mold problem when it showed up suddenly. The Mold Guy was on site within 24 hours and mitigated my problem while reducing damage and property loss

    Answer from pro:

    Thanks Marco, We like to do as little damage as possible when removing mold and we try to make the repairs easy for your contractor...Cheers..Ross

    Reply created 21 Oct 2017
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 28 Jul 2017

    Mold removal

    Fast, efficient and professional - thanks for your great service! I would highly recommend this company. They communicated well by informing me of the process, cost and time allocation. The job was done on time with the minimum amount of disruption.

    Answer from pro:

    Thanks so much, mold removal can be nasty business but done right and you hardly know we were there! Cheers..Ross

    Reply created 21 Oct 2017
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    mold remediation

    We found mold in the attic and needed to remediate the mold to continue the sale of our home. The Mold Guys were professional and knowledgeable on the phone, and they were able to send in technicians Phil and Mike the next morning. They were efficient, showed us before and after pictures, and answered questions we had. We would definitely recommend them for similar jobs!

    Answer from pro:

    Thanks so much. Always a pleasure to here about our great guys and the work they do getting rid of mold..Cheers...Ross

    Reply created 21 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Attic mold remediation

    We discovered mold in our attic during a home inspection. The Mold Guys were helpful, accurate, polite and professional. They arrived on time and finished quickly. The job and clean-up were perfect.

    Answer from pro:

    Thanks Laurence, mold in the attic is usually a big scary surprise to our customers. Happy that we could take care of the problem for you...Cheers..Ross

    Reply created 21 Oct 2017
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Home Environmental Mokd Assessment

    Performed air tests. Explained the process and put my mind at ease that apartment was a healthy place. The guy was friendly, informative and knowledgeable. I am no longer concerned anout my air

    Answer from pro:

    Good morning. Thank you very much fro writing us a review and choosing us to do your indoor air quality test. So happy to hear that your home is does not require professional mold removal. Our goal is always to help our clients make an informed decision. Thank you thank you Kay

    Reply created 26 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Mold testing and removal

    Great customer service, from Brittany and Phillip, the job was completed in half a day which was great. I was able to call Phillip and get clarification on question I had the same evening. After the job was done I received a report with before and after pictures, and also received a follow up call the next day to see if I was happy with the service. Would definitely recommend them for anyone with Mold issues.

    Answer from pro:

    Good morning Andrew, We are so glad that you chose" The Mold Guy"for your mold remediation project. We are are always here to help educate our clients Thank you Kay, Brittany and Phil.

    Reply created 26 Jul 2017
  • Review from David Singh
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Mold removal from attic

    The two guys that did my work were thorough and professional. They showed up on time. I also like that they were patient and clear in their responses to my many questions.

    Answer from pro:

    Good morning David, It was so nice to work with you too! We are so fortunate to have customers like you. Thank you for choosing " The Mold Guy" for your attic mold removal. Thank you Kay & Brittany and your team lead Johnny!

    Reply created 26 Jul 2017
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    Attic mold issue

    Attic mold was discovered in a family home that was currently for sale. I called at 3:30 pm to request a quote on removal, and had a quote and the job complete, with pictures and clearance certificate by 10:00 am the following day! Prompt, professional and informative service. Thank you.

    Answer from pro:

    Thanks Private user. So glad to help!! We understand that real-estate transactions are time sensitive. The company will always respond quickly- whenever possible to remove the mold. Thank you very much for taking the time to write us such a wonderful review. Thank you Thank you Kay.

    Reply created 26 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Professional, proficient service!

    I found the mold in the cool room, I called them! The next day the professional mold inspector came for the assessment and gave me a detailed plan for this! The most wonderful thin is the next day , the mold guys worked and gave me a very clean cool room! Thank you guys!

    Answer from pro:

    You are so welcome. Thank you for wiring us such a nice review and Thank you for choosing " The Mold Guy" for your cold room mold removal project.Kay

    Reply created 26 Jul 2017
  • Review from Laura Tarsi
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Mold Removal Attic

    Great service right from the beginning. Receptionist took a lot of time to explain what needs to happen and answer all of my questions. Phil & Diego were on time, polite and efficient. The report was emailed to me the next business day and the before & after pictures they took were amazing. I feel confident the job was done correctly.

    Answer from pro:

    Thanks Laura, so nice to hear happy customers after a mold issue has been remediated. Thanks again!...Cheers...Ross

    Reply created 10 Jul 2017
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