The Mold Guy, Mold Detection & Removal
The Mold Guy, Mold Detection & Removal reviews (727)
Review from Customer of The Mold Guy, Mold Detection & Removal Review left on 1 Sep 2023Rating: 5 out of 5Very prompt service, punctual, professional, and efficient. We would recommend them to other potential clients.Review from Coreson Developments Coreson Developments
Review left on 25 Aug 2023Rating: 5 out of 5Great service fast
Great service called and came for service within 24 hours highly recommended Had proper equitment for test well organizedAnswer from pro:
Hello & Thank you for this review. We pride ourselves on a prompt & professional service. thank you for reaching out ot the Mold Guy for your indoor air quality services. Thanks! Kay
Reply created 2 Sep 2023Review from HomeOwner HomeOwner
Review left on 23 Aug 2023Rating: 5 out of 5Excellent job from very professional and courteous people!
We had mold in our cold cellar from a vent pipe that was unknowingly closed off by the previous owner. The Mold Guys came and gave us valuable information about the issue, it's cause, and the solution. They were back a week later and completely removed and took care of the issue. Their communication throughout the job from contact to completion was the best I've ever experienced. If they were running a little late (we're quite a ways from their office) we got a call letting us know. Very thankful we went with this team. Thanks!Answer from pro:
Hello Terry, we truly enjoyed working with you. Thank you for taking the time to write this review. Your business is truly appreciated! Thank you Kay
Reply created 2 Sep 2023Review from Natasha Smith Natasha Smith
Review left on 2 Aug 2023Rating: 5 out of 5Efficient and considerate
The process was easy and quick from initial contact with this company to final invoice. The quote was fair compared to others I recieved and I'm confident the mold is gone. The removal techs who showed up were friendly, quick and very helpful in explaining the cause of the mold and their recommendations for fixing the root issue. They left my house spotless and I didn't have to do any cleanup behind them.Answer from pro:
Thank you Natasha for such a wonderful review! You were amazing to work with. We sincerely appreciate you choosing the Mold Guy for your attic mold removal. enjoy the rest of your summer. Kay ,Brittany and your Mold Guy team.
Reply created 2 Aug 2023Review from Claire Lam Claire Lam
Review left on 28 Jul 2023Rating: 5 out of 5Amazing work, wonderful team, exceptional service
Wow! What wonderful service with kind humans. They protected all of our furniture before starting work, they were compassionate about our neighbours and parked away from the house as we were in a tight laneway. We got out certification and clearance cert promptly after the work with pictures showing the completed task. From the time we called til the work was done was within 24 hours. Very impressed!Answer from pro:
Hello and Thank you Claire. Your kind words are much appreciated... Wow! Thank you Thank you Kay .
Reply created 2 Aug 2023Review from HomeOwner HomeOwner
Review left on 21 Jul 2023Rating: 5 out of 5Sina
Punctual and Clean and Hassle free process. I'm very happy with our choice and will recommend.Review from HomeOwner HomeOwner
Review left on 12 Jul 2023Rating: 5 out of 5Mold test -indoor air quality test
After extensively renovating ou home, we decided to check the air quality and look specifically for mold. The Mold guy company came highly recommended by our home inspector whom we have been using for over 20 years. The Mold Guy and his team were very quickly responsive, explain to us at length what was going to be done and how. The day of the test , the contractor was running half an hour late and we really appreciated the fact that he called us to inform us of the potential delay and even offered to reschedule if this was going to be not convenient (very few people out there show such respect of the client's time) . Once at our home, he explianed to us the procedure itself. Results came out within two days. In detailsAnswer from pro:
Hello Sarah, Thank you so much for the review on your indoor air quality service. Your kind words and thoughts are much appreciated! Thank you Kay
Reply created 18 Jul 2023Review from Customer of The Mold Guy, Mold Detection & Removal Customer of The Mold Guy, Mold Detection & Removal
Review left on 10 Jul 2023Rating: 5 out of 5Cold Cellar
Wanted mold removed from our cold cellar. We had an inspection and had helpful ways of keeping the mold at bay. Went ahead with the removal. The crew were amazing. Arrived early. The mold was removed and everything was cleaned up. Left everything smelling like a breath of fresh air. Would definitely used them again and would highly recommend The Mold Guy.Answer from pro:
Hello ! Thank you so much for taking the time to write a review on your Mold in the Cold Cellar. We take pride in proving excellent customer service from beginning to end! So glad to help! Thank you Kay
Reply created 18 Jul 2023Review from Keith Fox Keith Fox
Review left on 3 Jul 2023Rating: 5 out of 5Quick and efficient
We had a pretty severe mild problem that we knew about when buying our home. The mold guys came in and remediated the issues. They were both quick and efficient.Answer from pro:
Hello Keith! Thank you Thank you! We are so happy to make your home safe for you and your family. Thank you for writing a review on the Mold removal services. Thanks & Enjoy your summer Kay
Reply created 18 Jul 2023Review from HomeOwner HomeOwner
Review left on 9 Jun 2023Rating: 5 out of 5Laundry room mold abatement
Great company. Thank you Matt, Kay, Brittany, Abdul, and Justin. Fantastic work and customer service from start to finish. It wasnt a big job, but they treated me like it was.Answer from pro:
Hello Greg, It was fantastic working with you. Thanks so much for writing a a review on your mold removal. Have a great summer Kay
Reply created 27 Jun 2023