HomeOwner
Rating: 5 out of 5
mold removal and detection
While working on small basement leak, we discovered a big mold problem. We stopped everything and called MoldServices.ca. Understanding our distress, Ross came to our house on a Saturday evening (with less than 3 hours notice!). He quickly assessed the situation, told us right away about the type of mold, the health precautions to take and the scale of the problem. It was clear that Ross knew what he was talking about and his years of expertise were obvious. He also had a great sense of humor about the whole thing - which I think is key in situations like this. When he and his crew returned a few days later to do the work, they were there exactly on time, totally detail oriented and worked really really hard for a full day....and for the amount that we paid, I'd say it was above and beyond!. They came back on a Sunday morning (amazing!) to check in with us and the work, to reassure us that the problem was solved and to make sure we were happy. We feel 150% confident. Call these people now, the folks at MoldServices.ca. are the best this city has to offer!!
Answer from pro:
Thanks very much for the great review Deirdre, now I have to be funny everywhere I go ;-). You were both great customers to work for and it was our pleasure to come back on the Sunday to ensure your satisfaction with our work. Keep up the great art...Cheers..Ross
Reply created 27 Nov 2012