The Mold Guy, Mold Detection & Removal reviews (727)

We called Moldservices.ca to look at a potential mold issue for a property we were selling. The customer service team was very friendly and accommodating and were able to book us the very next morning. For the inspection, Ross came by and was very efficient and helpful during the inspection. Thankfully there were no serious mold issues and we were very grateful for their help!

I am a Real Estate Sales professional and this is the second time I have called Ross Sullivan to inspect a property and check for Mold. I would highly recommend Mold Services and Ross Sullivan to anyone. Ross was thoroughly efficient and was amazing with my clients (the homeowners). He was polite and did not alarm them with regard to the prescence of Mold in their home. I can honestly say that Ross is an absolute professional and I will continue to recommend him and his services to anyone.

We cannot praise Ross from Moldservices.ca enough. We contacted him whilst out of country on a possible mold issue in our home. Within 3 days he was at our home inspecting in fine detail every inch of our home. He kept us well informed ( even emails near midnight his time! ) he expedited all air samples for us. We loved most about this company was the honesty and how methodical he was in his investigations..Within 48 hours we had a detailed report from him. Much to our relief our home is 100% mold free! He was so professional and exceptionally well priced. Thank you so much Ross! 10/10 for your wonderful company!!!!! I do not hesitate to recommend your professional company.

I contacted MoldServices and spoke with a very helpful woman named Kay. She was very well informed as to mold and their services. Kay heard me out, asked questions and then scheduled Ross to come out for the inspection. Ross came the next day and was extremely professional. He knew right where to look and found mold that I did not even know was there. He took pictures and humidity readings within the walls. Ross was very patient with my questions and explained everything thoroughly. He produced a professional detailed report and even asked if I had any further questions after the report was complete. I am very happy that I found MoldServices,ca ! I will call them again if I ever need help with mold again and I will recommend them to all of my friends.

I saw some what I thought to be mold in my basement, and got lots of condensation on my windows so I called these guys. The lady on the phone was very helpfull and friendly she put me at ease and I had an appointment booked in no time. They arrived on time and did a really good in depth inspection, Ross put my mind at ease in no time, thankfully I had nothing to worry about. I would recommend these guys to any one that had concerns about mold in their home.

I can't say enough positive things about our experience with Ross and the mold removal from our house. We initially thought we had a small mold problem on the interior walls of our basement with a concern that there could be more mold on two exterior walls. Ross quoted us for what we thought was a small job. After removing some of the drywall, it turned out our entire basement was full of mold. Ross provided me with several updates throughout the day, each time I was worried about the costs. Ross assured me the price would stay as quoted and we had his services for the day. Ross ended up removing our carpet, all baseboards, majority of the drywall and insulation at the original quoted price. Ross was punctual and worked late into the evening to finish the job. The result was a clean mold-free basement! I highly recommend Moldservices.ca. Thanks Ross!

I have had the honour of working with with Ross twice in the last month as I am realtor and we run into "mold issues" and air quality reports more and more these days. In the first instance my vendors house showed mold in the basement and other areas based on an air quality report interpreted by another company. I called Ross and asked him to look at the report and provide feedback as well as come out an have a look at the problem. When Ross says they take the "mystery out of mold" he is correct. The problem which was initially quoted at 5000.00 plus by another, was idenified by Ross as a small amount of mold in the cold room and the other readings had not been taken effectively. For less than 1,000 dollars, Ross cleaned up the problem and provided new (proper) air quality reports and the buyer was satisfied and my vendor sold their house. 3 weeks later my own house which was on the market was the subject an air quality report. When it came back, the buyer (another realtor) panicked saying there was a mold problem that according to his mold specialists, would cost 5 to 15,000. to repair. Thanks to Ross who had taught me how to read these reports a little better, I saw that there were no counts that were of concern. I asked Ross to call the other realtor and speak with him. Ross did this on a Friday night while he was at the cottage on his first day off in months. When explained in a truthful and forthright fashion the buyer was satisfied with the report (which was an excellent one) and he said he will now use Ross for all of his mold issues. I have learned there are a lot of people who will just take your money if you let them and tell you terrible things to scare you out of your dollars. Ross is one of the most honest, truthful, and fair professionals in this business. He is prompt and goes the extra mile. When in doubt about mold please call him. You will be doing yourself a favor. Thank you Ross for helping to take the mystery out of mold. Sue McArthur

Ross did a great job removing the mold in our attic back in June. Before choosing Ross, of course shopped around and got some outrageous quotes. The big difference with Ross was that he didn't give us a story saying that the sky was falling and instead provided a more level headed analysis of our situation so I didn't sense that he wanted to gouge my wallet. In fact he even said that it was not serious and in his opinion did not require immediate attention due to it's low risk state but since we were going to reinsulate our attic we felt that it needed to be dealt with. Before attacking the mold I had to remove debris from the attic and Ross was of great assistance. There was quite a bit of junk to dispose of but Ross was awesome in taking it all to the dump for me so big thanks to Ross for this. He even provided me all the necessary gear to wear to get the job done. Apart from his excellent service he has a fun and easy going personality but professional as well. Would highly recommend, thanks Ross!

We recently sold our home and the home inspection included an air quality test that showed evidence of mold in the cold cellar under our front porch. We had to take care of it before the deal could go through so it was a very important and stressful situation. We contacted Ross at MoldServices.ca and it turned out to be the best call we could have made. Ross showed up the next day as promised - and inspected the situation. He determined that the small amount of mold on the ceiling of the cold room was the result of the original builder not having removed the wood framing used to pour the front porch when the home was built in 1989. Over the years the dampness in the cold cellar resulted in a small amount of mold growing. He made it clear that the situation was not so serious and that he could fix it quickly. Ross came out on a Saturday afternoon, removed the framing, painted the room with a mold-killing solution, and ran an air scrubber for 24 hours. He returned the next day (Sunday) and performed an air quality test - then rushed the results so that we had them within 24 hours - and our home passed the test easily. The house deal closed that same night. I cannot overemphasize how pleased we were with Ross's service from beginning to end. He was fast, informative,professional and very friendly - and he performed the work for a very reasonable price - much less than we anticipated. I would recommend his services to anyone.

Honest, respectful, understanding and truly a company that takes pride on their work. Ms. Kay took the time to explain to me the things they are going to do to our basement and with the follow-up assurance from Mr. Ross a job well done! The price we paid was well worth it and they worked on our problem so fast. From the time they started to the time they finished, we never even feel that someone was working on our house. I will recommend your company anytime, anywhere to anyone! To the moldservices.ca staff and crews, thank you, thank you, thank you!