Vinylbilt Windows and Doors reviews (154)

Had all windows replaced many years back. a couple of years after, one big rainstorm, entire water seeped over into mainfloor; when i opened, the installed did not seat window and seal was not done. Another year past; rollers in another windows broken. Bay windows - i had issues year upon year - they would come just do a patch work and go; same story would repeat in a few years. finally this year, entire latches broke and nothing to screw in to; windows are fogged over. I contacted them; no reply received. Called their dealer and nothing heard back for 3 days and finally called them - have sent email with photos. If this does not work out; BBB complaint will be filed. It is not right. If you cannot stand up. Look for a better company is my suggestion.

hello as an installer, I recommend this product, i've worked with this supplier for many years. great product and very durable and efficient for our northern winters great way to go with this company

Very happy with the installation company and the quality of the product. Installers were very efficient light and cleaned up the work site very well. I'm also very pleased with the product it looks good and appears to be very well made

We built a new house in 2005 and chose double hung Vinylbilt windows because of the lifetime warranty. We requested that the new windows have a nailing strip because of the new construction. We noticed a leak from upstairs 8 months after the house was finished. We contacted the retail and of course they blamed it on the the roof or siding. The leaks we are having only happen at certain times of the year. We contacted Vinylbilt, payed the $175 service fee and they just blamed the retailer. In short, we have replaced one window to prove that it is the window leaking, we replaced the roof in September..so that is not leaking. And, just yesterday Jan 1st, 2020 we noticed a leak again....Vinylbuilt should of helped me years ago after the service teck diagnosed the problem!!! Please be aware of this companies warranty....it means nothing!!!!!

4 New windows in 2017. Bathroom hardware failed 09/20. Fleming Windows did the original installation. They would repair for a $50.00 service call although VinylBilt claims a lifetime warranty. Contacted VinylBilt direct about their so-called lifetime warranty. Seems their lifetime warranty is only for parts! After I described the issue & sent pics VB’s Service dept claimed they would sent out replacement parts on October 8th. Another email about the parts delivery came & went on Nov 2nd. Now it’s Dec 9th. Still nothing. Oh ya, VB said *they* could send out a repair tech to my location for $175.00 service call. The VinylBilt lifetime warranty is worthless, even the installer wanted $$$ to fix VB’s problems. Buy your windows from a company with a better warranty.

No need to go anywhere else! As with large bay and bedroom windows purchased and installed five years previously, this purchase went just as smoothly. Arrived on time, no fuss, clean up as expected, virtually no disturbance to us at all and finished in record time. Many thanks to the complete team! Refered another friend who has also ordered. Hope to send more in the future and we still have two more windows to replace in the near future. Cheers!

follow up to a post we gave on Google reviews, We bought product from this company years ago as well as some shutters. Since we bought a new house, we asked the installer to use the same brand. He advised they were having difficulties with supply the last few years but we did not have any issues and the look, feel and finish all seem good so far. will keep you posted

We built our dream home on Clear Lake, Kawarthas 17 years ago this fall. Vinyl Built, supplied 33 window, of different sizes. Picture windows with casements and other designs, plus sliding doors. We used their top line windows, thermopane and self washing. The delivery time was exactly as quoted and our local installer was scheduled for that date. Everything was on time and the windows have been a wonderful addition to our home. When I read complaints, it is generally, the installer who has not done his job. By that I mean, not enough time spent to foam and caulk the edges properly. This is the main cause of leakage. Important to be on your job yourself or with a reliable person checking. JUST A TIP. Nobody in Canada builds better windows and they are right here in ONTARIO.

Few years ago they replaced our old wooden windows. New windows have an awful quality of installation. Very first winter all windows were fogging up, water stayed on the windowsills. We are planning to replace them. Vinilbilt, you are selling product/service that cost thousands but what you offer instead is a joke

I had 8 windows replaced. Quality products and great workmanship. This is my second time using Superior Home Improvements and I would recommend them to anyone, and have done so.