Master Drain & Water Works

Rating: 5 out of 5

Master Drain & Water Works reviews (400)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2013

    Installing weeping tile

    We had a massive flood in our basement and Master Drain & Water solved the issue. They were on time, quick and provided excellent service. The job appeared to be huge and were reasonably priced. Thank you.

    Answer from pro:

    Thank You Javiera . We're happy to hear that your experience with Master Drain & Water Works was a good one and glad that in the end your problem was resolved and you were satisfied with our service.

    Reply created 16 Apr 2013
  • Review from Andre Bentkovskii
    Rating: 5 out of 5
    Review left on 1 Mar 2013

    Camera, snake, clog removal

    Superb, professional and simply amazing service. The cost is very affordable and took them less then 2 hours to respond to emergency call and my drains were flowing again. A+ thanks for great work.

    Answer from pro:

    We are happy to hear that you were satisfied with the service that you received from Master Drain & Water Works. Thank you so much Andre Bentkovskii.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2013

    Enlarge water main, install new basement drain, snake drains

    vitaly and his crew have done 3 jobs for me and every time has been excellent. He is always very prompt, efficient, knowledgable, leaves the site clean, and his pricing is very competitive. All the work he has done has been very good. I am an architect and would have no reservations recommending him to clients.

    Answer from pro:

    Thank you A for continuing to choose Master Drain & Water Works for your plumbing and drain needs. We appreciate your support of our company and our happy to be at your service.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2013

    Plugged Drain System

    I found this company and it was an immediate response. The guy came quick, did his job, no questions, no conversations just strictly business done right. All companies should be like this. I don't know if he was the owner or just a worker but he was very professional. Thank you very much.

    Answer from pro:

    Thank you Andrey for choosing Master Drain & Water Works and taking the time to share your experience.We're happy that you found our business to be both helpful and knowledgeable. It would be a pleasure to assist you again.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Feb 2013

    Sanitary Sewer Replacement

    Vitaliy was quick to answer and return my phone call and his crew is very courteous and professional. Vitaliy thoroughly diagnosed my plumbing problem before making the big dig and showed me proof that my clay pipe was breaking down with video. These guys were very patient with me answering all my questions and concerns and they did the job right. Highly recommended.

    Answer from pro:

    Thank you Paul. We appreciate your recommendation and your review. We're glad that you were pleased with our service and found our company to be professional.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2013

    backup water in basement

    Friendly and punctual. Problem well diagnosed and stuck to cost even though the job was worse than anticipated. Left premises as clean as can be. Would recommend in a second. Vitaly called back after job was completed to make sure job was satisfactory and to my expectations.

    Answer from pro:

    Thank you Norvey Osorio, Master Drain & Water Works takes pleasure in having satisfied customers. We look forward to assisting you with any future plumbing or drain needs.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2013

    Drain system replacement

    Vitale is a very nice person to work with. The crew were on time, clean and completed the job as scheduled. The whole clay drain pipes were replaced with ABS using new technology and the driveway was not damaged. The driveway had just been paved in summer of 2012 I am very happy with the work done.

    Answer from pro:

    Thank you Amir Houshmand for choosing Master Drain & Water Works and taking the time to share your experience. We are happy that we have left you as a satisfied customer.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2013

    Blocked toilet

    We had blocked the toilet and our house supperintendent called "Master drain & water works".They arived within 2 hours and solved the problem.Workers name 's Vitaliy-he was very kind and did his job in about 5 min!Thank you very much for the help!

    Answer from pro:

    We appreciate that you Alma have taken the time to share your favorable experience. Thank you for choosing Master Drain & Water Works. It would be a pleasure to assist you again.

    Reply created 16 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2013

    Drains

    Vitaliy was great. Diagnosed the problem using tools and experience and provided a quote that was accurate. Previous plumber had just suggested he'd need to "rip up stuff to see what was really going on". And they were apparently a reputable company! Never had cleaner workers as well. Like they were never there. Thanks guys.

    Answer from pro:

    You're welcome Peter. We're happy that you're satisfied with the work we have done. We appreciate you taking the time to post this review.

    Reply created 16 Apr 2013
  • Review from David Porter
    Rating: 5 out of 5
    Review left on 9 Jan 2013

    main drain replacement and line upgrade

    Vitaliy and team were excellent! I would recommend them to anyone needed service. I called them based on prior reviews because of a drain back up on Dec 28th. Vitaliy showed me the issues on the camera. He had a crew here the next day, which is critical when you are home for the holidays. The crew finished early with a job well done and a clean site. I would recommend Master Drain to anyone needing drain and line service! Thanks, Dave

    Answer from pro:

    Thank you David Porter for choosing Master Drain & Water Works and posting this review of our company. We're happy that you're experience with our company was a good one and hope you will choose us again for future plumbing need.

    Reply created 16 Apr 2013
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