Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (284)

Review from Norm Wachholz
Rating: 5 out of 5
Review left on 7 Apr 2024
Beautiful new stairs
We had our stairs renovated by Ideal Stairs. They replaced the carpet with hardwood and wooden balusters with iron balusters. While this was happening, we also had the carpet on our 2nd floor replaced with hardwood by another contractor. Ideal Stairs worked closely with our flooring contractor, ensuring a seamless work schedule. The crew was always careful and professional, and made sure their work areas were cleaned before leaving our house at the end of their work days. Ideal Stairs promptly answered any questions we had and addressed the few issues we raised to our satisfaction. We are very pleased with our new stairs which have vastly improved the look of our house.
Answer from pro:
Hello Norm, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very glad to hear you had a positive experience with our team and you're very pleased with your new stairs. On behalf of the Ideal Stairs team, we would like to thank you for selecting us to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 9 Apr 2024
Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Rating: 5 out of 5
Review left on 2 Apr 2024
Staircase Renovation
I highly recommend Ideal Stairs for their stair replacement service. From start to finish, their service was very professional. The team was skilled and attentive to detail. The project began promptly and was finished in a timely manner. Rajan communicated with me daily as to the status of the work and the schedule of the team. I couldnt be happier with the results!
Answer from pro:
Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a good experience with our team and of the professional and attention to detail recognition. On behalf of the Ideal Stairs team, we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 2 Apr 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 18 Feb 2024
refacing of stairs and railings
Mesh and his crew were a pleasure to work with. Always on time. Calling days ahead to let us know the schedule for the upcoming week. Very accommodating when schedules didn't coincide. We have a big dog so we were scheduling people to be at the house when the crew was there. The crew worked very diligently for long hours. They were not taking long breaks and disappearing like some other trades people we have had work at the house in the past. We would definitely recommend Ideal Stairs for any stair work you may need
Answer from pro:
Hello Lianne & Pete, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We really appreciate your recognition of our team planning and scheduling ahead of time. On behalf the Ideal Stairs team, we would like to thank you for selecting us to be a part of your project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 20 Feb 2024
Review from Matthew Bissonnette
Rating: 5 out of 5
Review left on 16 Feb 2024
Staircase renovation
The team at Ideal Stairs were fantastic to work with. We had them completely replace our staircase. They were flexible and thorough, cleaning up nicely after each day and matching the flooring we had. Communication was great and the work was completed in a good time frame. Would definitely work with them again in the future!
Answer from pro:
Hi Matthew, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had a fantastic experience with our team, and we were able to complete the project in a timely manner. On behalf of the Ideal Stairs team, we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 20 Feb 2024
Review from Heather Harte
Rating: 5 out of 5
Review left on 17 Jan 2024
Recapped my very old stairs stringers and risers
What can I say. Look at the pictures! Mesh and his team completed these stairs in less than 3days. His team was super diligent, and tidy. Everything was cleaned up after each visit My stairs are gorgeous. Im so happy I finally upgraded my old stairs. Worth every penny. Thank you Ideal Stairs!
Answer from pro:
Hello Heather, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad we had the opportunity to be a part of your stair project and you're very happy with the results. On behalf the Ideal Stairs team, we would like to thank you for choosing us. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 17 Jan 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Jan 2024
Staircase Renovation
Mesh, Rajan and the team at Ideal Stairs refinished two flights of stairs in our home this past spring. This included custom oak treads stained to match our hardwood floors, new risers, stringers, spindles, a planters ledge and restained our existing banister. We had high expectations and they delivered. They exemplify "measure twice cut once". Their work is amazing. I would definitely recommend Ideal Stairs to anyone planning to do any renovations to their stairs.
Answer from pro:
Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear we met your expectations and you're happy with the results. On behalf of the Mesh, Rajan and the stair renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 18 Jan 2024
Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Rating: 5 out of 5
Review left on 31 Dec 2023
Installation of basement stairs and banister
Ideal Stairs did an amazing job. I had a carpeted staircase with no banister. Now I have beautiful wooden stairs with a matching banister. Kudos to Mesh, Rajan and the team, I couldn't be happier and would highly recommend them.
Answer from pro:
Hi, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We hope you enjoy your new stairs & railing system for many years to follow. On behalf of the Ideal Stairs team we would like to thank you for choosing us to be a part of your renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 8 Jan 2024
Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Rating: 5 out of 5
Review left on 12 Dec 2023
Installed railing on flight of stairs
Ideal Stairs installed a railing on an existing flight of stairs. They stained the railing to try to match the stain on an existing railing. The stain match is very close. They selected the new railing to match the design/style of the existing railing (which was installed 7 years ago) and achieved a good match. The work was done in a few hours and the job site was left clean. Time from requesting quote to finishing job was just over 1.5 weeks.
Answer from pro:
Hi, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very excited to hear our team was able to closely match the stain and railing design to your existing railing. We hope you enjoy your new railing system for many years to follow. On behalf of the Ideal Stairs team we would like to thank you for choosing us to be a part of your renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 12 Dec 2023
Review from Greg Stanley
Rating: 5 out of 5
Review left on 8 Dec 2023
Refinishing Stairs
The team at Ideal Stairs were fantastic. Although we are not in their immediate service area, they got the work scheduled and completed promptly. Communication with Mesh and the wider team was great. We are very happy with the the work, and would highly recommend Ideal Stairs to anyone.
Answer from pro:
Hi Greg, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are so happy to hear you had a great experience with our team and you're enjoying your new refinished stairs. On behalf of the Ideal Stairs team we would like to thank you for choosing us to be a part of your renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 11 Dec 2023
Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
Rating: 5 out of 5
Review left on 5 Dec 2023
Replaced current hardwood, carpeted staircase and tiles in kitchen
We had a positibe experience with Ideal Stairs for both our flooring and stairs and I would definitely recommend them!
Answer from pro:
Hello, thank you for your review. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had a great experience with our team's service. On behalf of the Ideal Stairs team we would like to thank you for selecting us to be a part of your renovation. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.
Reply created 6 Dec 2023