Rockwood Kitchens
Rockwood Kitchens
Rating: 4.7 out of 54.75131 reviews

All reviews (131)

  • Laura Horowitz
    Rating: 5 out of 5
    Review left on 29 Dec 2024

    Kitchen Reno #2 with Rockwood - Fantastic!

    We just completed our kitchen installation with Rockwood, and the experience has been absolutely fantastic. This is our second kitchen reno with Rockwood and we chose them again because their cabinets are such high quality and the attention to detail during installation is superb! Emily from the Barrie location was an incredible help throughout the entire process. She expertly guided us through designing the layout, customizing our crown molding, and fine-tuning countless other details. We made several changes along the way, and her patience and professionalism were truly appreciatedhonestly, we couldn't have done it without her! Now that were enjoying our beautiful new kitchen, its made a world of difference in both our home and lifestyle. The main floor feels so much more open, and we're thrilled with the cabinets and countertops she helped us select. The new layout has not only enhanced the functionality of our home but its also made meal prep easier and created a great place for entertaining. We couldn't be happier with the result! Thank you Emily & Rockwood!

    Answer from pro:

    Thank you so much for sharing your experience and for trusting us with your second kitchen renovation! We’re thrilled to hear how much you love your new kitchen and that it’s made such a positive diff…
    Reply created 6 Jan 2025
  • Shreyas Shukla
    Rating: 5 out of 5
    Review left on 13 Dec 2024

    Kitchen Renovation

    Fantastic experience through and through. I worked with Alison at the Oakville location on a fairly complex kitchen renovation project and she really came through for us on really tough timelines. Alison was really patient, very knowledgeable on the subject and her recommendations on what we should choose in terms of options and configurations ended up working really well for us. Our kitchen went from an embarrassing space we kept hidden away to the highlight of our house. I would highly recommend anyone starting their kitchen renovation journey to make Rockwood and Alison their very first stop. Chances are, you wont need to shop around.

    Answer from pro:

    Thank you so much for your kind words and glowing review! We’re thrilled to hear about your fantastic experience with Alison at our Oakville location. She truly takes pride in delivering exceptional s…
    Reply created 17 Dec 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 22 Nov 2024

    Kitchen Reno

    Rockwood did a great job on my new kitchen. Service was great, from planning to installation. Were thrilled with how it all turned out and how beautiful it looks. Thank you Rockwood!

    Answer from pro:

    Thank you so much for your kind words! ? We're thrilled to hear that you love your new kitchen and had a great experience from planning to installation. It was a pleasure working with you, and we’re s…
    Reply created 2 Dec 2024
  • Customer of Rockwood Kitchens
    Rating: 5 out of 5
    Review left on 21 Nov 2024

    Rockwood kitchen reno

    We had a great experience with Rockwood Kitchens. They were very patient through the design process and the installers were very knowledgeable and thorough! We love our kitchen! Thank you!

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team takes pride in making the design process smooth and ensuring expert installation. We're …
    Reply created 22 Nov 2024
  • Customer of Rockwood Kitchens
    Rating: 5 out of 5
    Review left on 16 Oct 2024

    Great cabinets, Great Design, Great Support

    The cabinets are high quality but the real magic here is the free kitchen design service and the very knowledgeable, helpful designer - Vân - who understood what we wanted, asked us all the right questions, and came up with a complete solution to our needs. We picked up the cabinets flat packed to minimize cost and were also impressed by the helpful and knowledgeable warehouse staff.

    Answer from pro:

    Thank you so much for your kind words! ? We're delighted to hear that you're happy with the cabinets and had such a positive experience with our free kitchen design service. Vân is truly amazing at br…
    Reply created 30 Oct 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2024

    Very satisfied

    Once we said yes to the design everything went like clockwork. Fatima the designer was so patient and helpful in redesigning our space. Then came the delivery of all the cabinets & final measurements for the countertop, after the installation of the bottom cupboards the countertop & sink was installed (a perfect fit), then the top cupboards went up followed by trim and finishing touches (James is so skilled). When issues arose during installation James & Fatima worked together to resolve them and we were consulted. Every team member we met was courteous and professional. Having no experience renovating a kitchen it was daunting but Fatima & James made it a great experience. We also appreciated that they are open to using products they don't carry (eg blind cabinet organizers, sink, etc) and they even made our trim design come to life. Although the company should consider giving credit back for not using their sink/lazy Susan. Regardless our experience was very positive and we are very happy with our new kitchen!

    Answer from pro:

    Thank you so much for your thoughtful review! We're thrilled to hear that your experience with us went smoothly from start to finish. Fatima and James will be so pleased to know that their hard work a…
    Reply created 8 Oct 2024
  • Customer of Rockwood Kitchens
    Rating: 5 out of 5
    Review left on 30 Sep 2024

    Kitchen

    Customer service was excellent the best i have ever seen also the installers were punctual and professional and punctual I would recommend Rockwood kitchens anytime

    Answer from pro:

    Thank you so much for your fantastic review! We're delighted to hear that you had such a great experience with our customer service and installation team. Punctuality and professionalism are prioritie…
    Reply created 2 Oct 2024
  • Customer of Rockwood Kitchens
    Rating: 5 out of 5
    Review left on 26 Sep 2024

    kitchen renovation

    Amazing job with professional people, reliable, flexible, knowledgeable. Sara Watson is the best designer, patient, talented and ready to help. Brian and Chelsea and Vu completed the job with passion. Thank you to the whole team of Rockwood kitchens. I recomand this company to my friends and other people.

    Answer from pro:

    Thank you so much for your amazing review! We're absolutely thrilled to hear about your positive experience with our team. Sara, Brian, Chelsea, and Vu will be over the moon to know that their passion…
    Reply created 30 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2024

    New kitchen, laundry and bathroom cabinets

    Great Experience with the entire RockWood Kitchens team! Nya & Kaleigh, my kitchen designers, was absolutely fabulous in providing me with different options and layouts that would work for my kitchen, laundry and bathroom renovations. Yes, RockWood is even great for bathroom and kitchen cabinets! They ensured that every step of the way would run smoothly and double measured everything. The installation tech, Mike, was just as fantastic with an end result looking like a bespoke custom kitchen. I could not be more happy and would highly recommend RockWood. A big thank you to Nya, Kaleigh and the entire team for all your hard work.

    Answer from pro:

    Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a great experience with our team. Nya, Kaleigh, and Mike will be delighted to know their hard work made a differ…
    Reply created 30 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2024

    Kitchen Reno

    Good product, service and price for all work that was done. I would recommend Rockwood Kitchens to others.

    Answer from pro:

    Thank you so much for your kind words! We’re thrilled to hear that you were satisfied with our product, service, and pricing. It was a pleasure working on your project, and we’re grateful for your rec…
    Reply created 30 Sep 2024