Ontario Downspout Service
Ontario Downspout Service
Rating: 5 out of 555343 reviews

All reviews (343)

  • HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2024

    Excellent Service

    Our Eavestroughs were 30 yrs old and needed to be replaced. A neighbour replaced theirs and we were impressed with the results. We contacted Mark and he came to our home on the weekend to fit our schedule We agreed on the contract and today his employees came at 7:30 AM to start the work. They finished this afternoon and my wife and I are very Pleased with the results The workers cleaned up and took away the old eaves As our old eaves had leaves in them from the trees, the leaves fell on our grass. The workers blew all the leaves away too Phenomenal service Phenomenal product Phenomenal pricing Highly recommend this company Give them a call You wont be disappointed

    Answer from pro:

    What a review! Ty so much for the incredible feedback. Or was our pleasure to replace your eavestrough. We treat all of our clients like family. We'll see you soon for your annual eavestrough cleaning…
    Reply created 19 Nov 2024
  • Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 5 Nov 2024

    Great job replacing roof and eavestroughs

    Terrific service, from first call to last exchange. Good quote, with smart rationale for bigger eavestroughs. Good follow up. Was impressed with the speed of response and speed of job completion. A great company with great service. You won't go wrong with them.

    Answer from pro:

    Thank you so much for the incredible feedback. We pride ourselves on being a boutique owner operated business. We look forward to working with you again. See you in the fall for your annual eavestroug…
    Reply created 7 Nov 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 9 Oct 2024

    New Roof!

    I wasn't sure what needed to be done with my father's roof and the most important thing to me was finding someone I could trust. The roofing scene can be tricky to navigate. I've had bad luck in the past. Ontario Downspout Services had been recommended by a neighbour. Harvey answered the phone and he was a calming and thoughtful soul who started the whole process on a promising note. Mark was awesome. He arranged to meet up with me in record time to discuss the project. The terms were fair and the contract was thorough. We figured the job would be 2 days... 3 at the most. The whole thing was done in less than one day. The crew were ninjas. Within a matter of hours we had a fabulous new roof and eaves and downspouts and the other bits that I can't name. And they left the place spotless. I can't recommend these guys highly enough.

    Answer from pro:

    Thank you so much for the incredible and thoughtful review. This is why we do what we do. We aim to please our clients' at every turn. It's great to know we're continuing to do so. I look forward to w…
    Reply created 10 Oct 2024
  • Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 29 Sep 2024

    Flat roof and eaves

    Mark and his crew did a great job replacing the flat roof on my house and dealing with a leak I had into my living room by replacing a strip of roof and eaves trough along a side of my house in an awkward narrow area between my house and my neighbours. Mark shared photos as they removed the old materials so I could see the problem areas and understand how they were fixing them and then sent photos of the completed work. They worked quickly while also protecting my house and cleaned up well. I highly recommend Mark and his crew.

    Answer from pro:

    Thank you very much for this thoughtful review. It means a lot to all of us at ODS. We always solve our clients problems. We work efficiently and ensure the job site is left in a clean and tidy manner…
    Reply created 30 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 14 Sep 2024

    Eavestrough and downspout replacement

    For years our roof was not draining properly. I called Ontario Downspout and got professional advice - first over the phone (using Google Earth to look at the house online), then an in-person inspection. Mark was very helpful in explaining what was need to fix the problem, then scheduling the work at a time convenient for me. The installation was efficient and professional. I am a very satisfied customer.

    Answer from pro:

    Thank for the review. It's great to know we're continuing to satisfy all of our clients. That's one of the benefits of being a boutique exterior contractor. We pride ourselves on the details. We look …
    Reply created 16 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2024

    Eaves Replacement

    This is my second time using Ontario Downspout! Mark and his guys are awesome fitting us in and providing awesome service. We added extra downspouts and replaced the failing system. Mark is fair and a pleasure to deal with. His crew left my property cleaner than they found it which is rare these days! Would recommend anyone looking for quality services to use Mark and Ontario Downspout Service!

    Answer from pro:

    We truly appreciate the review. It means a lot to all of us that you were so pleased with our service. It's great when clients' use us multiple times. We look forward to working with you again. See yo…
    Reply created 10 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2024

    Eaves, soffits, and siding done to PERFECTION

    After comparing a few quotes, I went with Mark and Ontario Downspout. His initial assessment was incredibly thorough and left me confident in my choice. A few weeks later, his crew arrived to tackle the job over the course of a weekend. They did fresh eaves, soffits, and did a great job freshening up the back exterior of my house -- changing old, rotting wood into fresh vinyl siding to match my eaves. Throughout the job, his crew was extremely polite, professional, and efficient. I'm so happy with the work they did. THANK YOU!

    Answer from pro:

    Thank you very much for the incredible review. It's great to know that we satisfied another client. We always try our best to pleasure our clients. We're a boutique family run business, which is why w…
    Reply created 9 Sep 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2024

    Flat roof and siding replacement

    I found Ontario Downspout Service on Homestar and I am so glad I did! I initially got Mark to give me an estimate to replace one of the downspouts on my roof that became detached. He was the only one that gave me a quote right away and came over very quickly to fix it. While on the roof, we got talking and he inspected my roof and gave me an estimate. The work was schedule in winter of 23 for summer 24. He was able to get me in with a week of good weather and got the roof completely replaced within 2 weeks, including the sidings on my 3rd floor patio. I was glad we did what we did, as Mark peeled off the original material, lots of things were rotted, and everything was replaced and rectified on a timely manner. There was no delay in waiting for any material to come in. He had everything readily available in his supply truck. Mark kept me updated with the progress and send me photos of the roof as he work his way through the replacement. Everything was done well he made sure all the previous defects that can cause a leak is rectified. The crew cleans up everyday and made sure everything is tidied up before they leave, and they had everything placed on tarp to make sure there are no damages on the grass. Mark is very knowledgable and very hands on doing and directing his crew on the entire roof replacement. Very accommodating and reasonable. I highly recommend Ontario Downspout Services for a flat roof replacement, as he is able to do the eavestroughs, sidings as well as the roof itself. Some other companies I enquired doesnt do all 3, so it is a great to have someone who can do everything at the same time.

    Answer from pro:

    Thank you so much for the incredible review. I truly appreciate the time you took to post this comprehensive review. We care about our clients and always do the job we would want done for ourselves. I…
    Reply created 29 Jul 2024
  • Fireplace
    Rating: 5 out of 5
    Review left on 27 Jun 2024

    Eavestrough repairs

    Mark and Harvey were great. They explained the job very well and what some of the surprises might be. The quote was reasonable and they worked hard to get my small job squeezed in. They arrived on time, explained one of the surprises they ran into and then used some of my wood to repair the rot. They didnt charge me for that surprise since they used my wood. I highly recommend them

    Answer from pro:

    Thank you so much for the incredible feedback. We always take care of our clients. It was a pleasure helping you. We look forward to working with you again. See you soon.
    Reply created 27 Jun 2024
  • HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2024

    Re-roofing and siding project

    Had multiple quotes for the work, Marks quote was the only that covered everything. When the work started he kept us informed during the project. We encountered a number of serious problems that were not apparent until old roof was removed, these were dealt with in a very fair and professional manner, by Mark and his team. Ontario Downspout pays excellent attention to the details and we are really pleased with the final product. I have no hesitation recommending Ontario Downspout and have already passed on his details to a work colleague.

    Answer from pro:

    Thank you for this incredible review. It means a lot to all of us at ODS that you appreciate the hard work we put into this project. We strive for excellence and it's great to know when we achieve it.…
    Reply created 17 Jun 2024