Ontario Downspout Service

Rating: 5 out of 5

Ontario Downspout Service reviews (344)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2024

    Re-roofing and siding project

    Had multiple quotes for the work, Marks quote was the only that covered everything. When the work started he kept us informed during the project. We encountered a number of serious problems that were not apparent until old roof was removed, these were dealt with in a very fair and professional manner, by Mark and his team. Ontario Downspout pays excellent attention to the details and we are really pleased with the final product. I have no hesitation recommending Ontario Downspout and have already passed on his details to a work colleague.

    Answer from pro:

    Thank you for this incredible review. It means a lot to all of us at ODS that you appreciate the hard work we put into this project. We strive for excellence and it's great to know when we achieve it. Look forward to working with you again. Ty for the referral. See you soon.

    Reply created 17 Jun 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2024

    Eavestrough Cleaning & Repair

    This company provided excellent service! Their work was completed in a timely fashion, with the care and attention to detail I have not seen with other providers. Also, the owners were both easily accessible via phone and text for any additional questions, which I found immensely helpful and spoke to their high level of customer service. I would definitely recommended this company to anyone looking for an eavestrough specialist!

    Answer from pro:

    This review is so incredible. It touches on all the elements that make Ontario Downspout Service Inc. Stand out from other companies. I really appreciate you taking the time to post this review. I look forward to working with you again. See you soon.

    Reply created 15 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2024

    Roof, Eavestrough, Downspouts

    Our house built around 1978 now looks more solid with the new roof, eavestrough and downspouts. Definitely a quality job and a competent company to deal with from Mark's initial introduction and inspection of roof and eavestrough and downspouts to the final installation and review. The crew were pleasant and respectful and mindful in preparation and during installation keeping the property clear of obstructions, and then followed by a thorough clean up. Mark and his crew worked diligently and with efficient organization in completing the job. We are confident that we made the right choice in Mark and his company.

    Answer from pro:

    Thank you very much for this review. It means a lot to all of us at ODS that you had such a pleasant experience. We pride ourselves on only doing quality work. It's great when a homeowner takes note of that. We look forward to working with you again. See you soon.

    Reply created 14 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2024

    Unique rainwater diversion solution

    We had a fantastic experience working with Mark and his team. We had a unique challenge- ledges on the front of our house would collect water when it rained, and drip down the front, resulting in some staining as well as peeling paint on the garage door trim. Mark not only provided a unique solution, but it looked really great as well. I'm writing this review after several rainstorms so I can confirm his solution worked! Mark and his team were very professional, tidy and clean. It was a pleasure working with Ontario Downspout Service, and I would not hesitate to recommend them to everyone!

    Answer from pro:

    Thank you so much for taking the time to post this review. We truly appreciate the feedback. We're all thrilled that it worked. It's great to know you would recommend us to family and friends. We look forward to working with you again. See you soon.

    Reply created 9 May 2024
  • Review from Esther
    Rating: 5 out of 5
    Review left on 31 Mar 2024

    Exceptional Service!

    I was impressed with the excellent customer service. A special shout out to Hector who was prompt, patient (as I explained my specific requirements), professional and personable, and did a great job installing our downspout. Thank you Mark and Hector.

    Answer from pro:

    Thank you so much for this incredible review. It means so much to all of us at Ontario Downspout Service Inc that you appreciate our service and staff. We look forward to working with you again. See you soon.

    Reply created 1 Apr 2024
  • Review from Daniel Grzymisc
    Rating: 5 out of 5
    Review left on 13 Mar 2024

    Replace total home eaves and downspouts

    Mark and his assistant Hector are extremely professional. Before contracting the job, Mark pointed out all the problems, and very honestly told me that he wouldn't make any repairs as the eaves were beyond repair. They were over 40 years, original to the house. They came on time, worked hard, precisely and once finished, cleaned up after finishing. You never would guess that a contractor worked most of the day around the house. Mark pointed out several improvements to the existing eaves layout which make a lot of sense and will improve the water flow and snow and ice melting, protecting the roof and the house. I not only recommend Mark and his assistant, but will call them again when I need to replace my roof, which probably is due in a couple of years.

    Answer from pro:

    Thank you so much for the incredible review. We pride ourselves on quality and service. It's great to know we're continuing to satisfy our clients. We look forward to working with you again. See you soon.

    Reply created 14 Mar 2024
  • Review from marissa
    Rating: 5 out of 5
    Review left on 28 Feb 2024

    Recommend

    Mark and his assistant Hector, were quick to come to my home to fix a problem with the eaves. Their visit greatly alleviated my anxiety! They explained every detail of the process to me. I trust Mark and recommend him unreservedly.

    Answer from pro:

    Thank you so much for the incredible review. It was my pleasure helping you. It's great to know that you appreciate the effort. We look forward to working with you again. See you soon.

    Reply created 29 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2024

    Definitely use these guys

    Quality work by quality people. I would definitely recommend Mark Stone to anyone who needs this type of work done.

    Answer from pro:

    Thank you for the feedback. It was our pleasure to replace your eavestroughs with 6" heavy gauge aluminum eavestroughs. We look forward to replacing your roof when the time comes. Thank you again for the feedback.

    Reply created 14 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2024

    Downspout issue

    I had an issue with a plastic attachment to my downspout which cracked. I called Ontario Downspout about having this replaced with an actual aluminum extension. Mark was here within 3 hours and not only added extension discreetly but actually fixed the downspout the extension was attached to. I am thrilled with the results and the speed of response and service. Thanks again Mark for all your help. Will keep in touch in the spring to fix other issues.

    Answer from pro:

    Thank you so much for the incredible review. We're here to help our clients as quickly as possible. We always treat them like family and do the right job. Thank you again for the feedback. See you soon.

    Reply created 29 Jan 2024
  • Review from Customer of Ontario Downspout Service
    Rating: 5 out of 5
    Review left on 14 Jan 2024

    Excellent service and attention to detail

    We had a same day emergency come up - strong wind in a winter storm blew our eavestroughs off and they were dangling 3 stories up. Mark and his colleague were able to show up within a couple ours during a break in the storm and fix our eavestroughs in less than ideal conditions. They were professional, detail oriented and did an excellent job fixing everything up. Mark even found a critical error in our troughs that likely contributed to them coming apart in the storm and was able to fix it on the spot. The piece of mind he and his team were able to provide and so promptly was phenomenal. I would highly recommend Ontario Downspout Service and will be coming back to them for any future needs!

    Answer from pro:

    Thank you so much for this incredible review. We're always here to help our clients. We just do things right at Ontario Downspout Service.. Thank you again for this incredible feedback. See you soon.

    Reply created 16 Jan 2024
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