Unique Touch Concrete Design - concrete polishing, staining, grinding and epoxy flooring specialists

Rating: 5 out of 5

Unique Touch Concrete Design - concrete polishing, staining, grinding and epoxy flooring specialists reviews (123)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2021

    Pleased beyond expectations

    After underpinning my basement, my contractor recommended that I go with a polished concrete for my floors. I knew nothing about the process and the team at Unique Touch Concrete patiently walked me through every step of the process. Every employee was friendly and professional. They stayed on the agreed upon timeline and I was pleased with the price. The polished concrete looks AMAZING - I couldn't be happier. I appreciated the guidance they gave for how to protect the floor while other trades were coming in to finish the renovation.

    Answer from pro:

    Thank you, it was a pleasure working with you. Enjoy your beautiful floor

    Reply created 30 Aug 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2021

    Beautifully Polished Basement Concrete Floor

    I highly recommend Unique Touch for concrete floor polishing. We are in the process of renovating our basement. We have in-floor radiant heating and wanted to keep the concrete floor exposed. My husband and I are thrilled with the result! Edson, Tony and Talles (who did the work) were very knowledgeable and helpful in explaining the floor polishing process, and so patient answering all my questions. Anytime I’ve contacted them, they got back to me immediately. The price was very competitive (we had two other companies bid on the work) and the work was completed on time. They were really accommodating when we had an unexpected delay to the start date, due to water coming in through an unfinished window opening. They left the job site clean. These guys are very professional. My husband and I are so thankful for the beautiful job done.

    Answer from pro:

    Thnak you very much for taking the time to write a review about our company

    Reply created 8 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Apr 2021

    Floors for Access Storage

    The owner Edson, was very helpful and Tony and his team did a fantastic job. I will recommend them any day of the week, way superior to all floor jobs I had from other companies in the past A1+ is my opinion Nis-Anker Regional Manager

    Answer from pro:

    Thank you Nis, it was a pleasure working with you. I am sure your clients will like the beautiful floor finish

    Reply created 1 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2021

    Industrial floor polishing

    Tony and his team at Unique Touch did an amazing job polishing our tricky concrete floor. The industrial space we took over meant that there were decades of cracks, holes, and stains, and the team confidently took care of everything. We're sad we only have this location because we'd love to keep working with them. It was a total pleasure. Thank you guys for all your help and expertise!

    Answer from pro:

    Thank you, it was a pleasure working with you

    Reply created 19 Feb 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2020

    The best feature in our house and the best team we hired!

    Edson and his crew polished our concrete floors a few months ago and did an absolutely incredible job. By the time we moved in, we decided we wanted a higher sheen and they came within a week of us asking and finished the job in a day. The floors have a terrazzo look about them and are by far the best feature in our cozy basement unit. Everyone comments on how nice they are! We hired a lot of companies to get our basement apartment finished and Unique Touch is by far the most impressive one, both in terms of the quality of their work, as well as their responsive, kind and reasonable approach. I wish we had more square footage to renovate so we could hire this company again! You'll see what I mean when you do :)

    Answer from pro:

    Thank you Natasha, it was a great pleasure working for you guys, enjoy your beautiful home

    Reply created 24 Jan 2021
  • Review from Maria simms
    Rating: 5 out of 5
    Review left on 3 Dec 2020

    Basement floor concrete polishing

    What can I say about this company these guys are a class act extremely professional. If you are looking for a contractor to do some great finishes on you concrete floors, look no further. Both the owners and the staff were friendly, honest, hardworking and of course reasonably priced according to there competitors. They started work a week ago and because I had to remove the furnace, so that they could treat the floor under the furnace ( it’s moving locations next year), they came and worked both Saturday and Sunday. Top notch company and I would recommend them to anyone. To say I am happy and grateful I found this company after getting 4 other quotes is an understatement. #uniquetouchconcretedesign

    Answer from pro:

    Thank you Maria, enjoy your beautiful home

    Reply created 5 Dec 2020
  • Review from Don McNeil
    Rating: 5 out of 5
    Review left on 25 Nov 2020

    Basement floor polishing

    Professional high-quality work. It took a bit longer than planned because my concrete was harder than expected, but the results are beautiful. No fuss and very clean in the end. I would highly recommend for anyone who needs their concrete polished

    Answer from pro:

    Thank you Don, it was a pleasure working with you

    Reply created 26 Nov 2020
  • Review from Ross
    Rating: 5 out of 5
    Review left on 23 Nov 2020

    Polished Concrete

    After researching for weeks about the best flooring options (tile, luxury vinyl, and engineered hardwood) for my heated (hydronic) basement floors I met with Tony from Unique Touch to discuss polishing the concrete slab. Tony was on time for our meeting and very helpful. He explained the process to me and the pros and cons of the different finish options (low, medium, or high gloss). He and his crew were very professional and a pleasure to work with. They followed through on the original agreement on time and on cost (very competitive). I would highly recommend Tony and the team at Unique Touch.

    Answer from pro:

    Thank you Ross, enjoy your beautiful floor and beautiful home

    Reply created 26 Nov 2020
  • Review from Customer of Unique Touch Concrete Design - concrete polishing, staining, grinding and epoxy flooring specialists
    Rating: 5 out of 5
    Review left on 23 Oct 2020

    Excellent work, very professional

    Very knowledgeable, professional and reputable, I highly recommend these guys. Very happy with my floors.

    Answer from pro:

    Thank you for taking the time to write a review and share with others. If you need anything else, please let us know. Thank you very much

    Reply created 26 Oct 2020
  • Review from Joel R
    Rating: 5 out of 5
    Review left on 28 Aug 2020

    Downtown Condo Floors

    We live in a downtown condo that had all the original flooring which was carpet and laminate and when we considered polished concrete we were not sure what the outcome would be but we were so thrilled with the results. Our unit is aprox 850sq feet that we had to have polished. From the time that Edson came to provide us with a quote (which was the most competitive of the ones we had received) he was very professional and took the time to educate us over and above what we learned online. He explained the process, the findings what we should consider even if we do not go with him.During the process there were delays due to our neighbors and Edson was very accommodating and kept us in the loop and was flexible to come on alternate days to ensure the project was completed in time. From a work and customer service perspective Edson and his team were excellent and I would recommend them.

    Answer from pro:

    Thank you Joel it was a pleasure working with you, enjoy your beautiful floor, if you need anything else do not hesitate to contact us

    Reply created 4 Sep 2020