Steam Dry Canada

Rating: 4.6 out of 5

Steam Dry Canada reviews (617)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2015

    furnace cleaning

    Jimmy called ahead and came on the time he promised. He was polite and friendly, professional and knowledgeable. He also gave us helpful tips about our humidifier. I would recommend this company to anyone.

    Answer from pro:

    Thanks Mariam, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Furnace & Duct cleaning

    Jimmy Ly was friendly, quick, efficient and knowledgeable. He offered other products and services that he felt we would be interested in or work for our circumstance. Would use this service again. Thank you.

    Answer from pro:

    Thanks Brenda, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2015

    Duct Cleaning

    Jimmy Ly provided the service. He was professional and well knowledgeable. He provided an honest service, and was very efficient. We are very satisfied with his work and would recommend him to others.

    Answer from pro:

    Thanks Maria, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2015

    FURNACE CLEANING

    JIMMY LY WAS GREAT- TOP NOTCH ,CAME ON TIME, WAS POLITE,PROFESSIONAL, WAS CLEAN AND CAREFUL WITH THE HOSES AND OTHER TOOLS HE USED. WHY 30 WORDS OR MORE? HMMMM?????WHAT ELSE DO YOU WANT?

    Answer from pro:

    Thanks Claudio, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2015

    Furnace Cleaning

    Jimmy called ahead, was on time, did a wonderful job. He was professional, personable, efficient; cleaned up quickly. Job done in just over an hour. I will ask for Jimmy again. Well Done!

    Answer from pro:

    Thanks DJ, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jun 2015

    Carpet cleaning

    I had the carpets cleaned in an apt I was moving out of. They were extremely efficient, arrived on time, very professional, and courteous. The solution used had a very nice citrus smell, a plus for me as chemical odours trigger asthma attacks. They were finished very quickly and the carpets looked brand new! The landlord was very impressed and asked which company I had used. I highly recommended Steam Dry. I have recommended this company to all my friends.

    Answer from pro:

    Thanks Susan, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2015

    Surrey BC

    Theo did a great job, very professional and helpful especially with info on spot removal and overall up keep of carpets. Will use them again, and recommend then to friends.

    Answer from pro:

    Thanks Evelyn, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2015

    Carpet Cleaning

    Very professional service. Asked about pets in home very thoughtful. Helped me get prepared as I was running late. Gordon seemed to enjoy his job and showed me after areas that were of a concern to me and how wonderful they cleaned up. He also adjusted the price because my areas were smaller than anticipated. Will rebook this service again. Very pleased with the results. Thank you Gordon. Mrs. Miriam Rogowski

    Answer from pro:

    Thanks Mariam, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jun 2015

    Furnace and Duct cleaning

    I had Gordon come out from steam dry Canada, and did an amazing job on our furnace and ducts, gordan actually showed is debris that shouldn't have been left from a previous job done by another company and he showed us before and after which was awesome and was a non rushed service, took his time very attentive to detail on our system, will call back in future guaranteed!!!!

    Answer from pro:

    Thanks Steve, We are fortunate to have a great team and great customers to service! Thanks once again for taking the time to recognize one of our team members and we look forward to serving you again in the near future Steam Dry Customer Care

    Reply created 22 Jan 2017
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 3 Jun 2015

    Furnace and Duct Cleaning

    I cancelled my appointment with Steam Dry Canada as I found a groupon with another company. They showed up anyway and cleaned my ducts (I had someone else at my house as I was out of town and they only discovered they were the wrong company at the end of the service when they went to pay the $20.00 and instead was told it would be $187.00). I have phoned the company repeatedly for over a month with no courtesy of a reply from the manager. The person who cleaned the ducts was also only there for hardly an hour when I was told it would take 2 hours so I'm not sure how good of a job he did. This company is unorganized and unprofessional. Go with just about anyone else.

    Answer from pro:

    Dear Customer, Firstly, We apologize that the service you had was not performed to the standard it should have been. Steam Dry Canada takes our customer's experience very seriously. If you have not already done so, please contact our Customer Care Center at 1-844-417-8326. We are open 7 days a week to serve you better. Thanks once a again for your feedback as it will help us to improve our customer experience Sincerely, Steam Dry Canada Customer Care

    Reply created 22 Jan 2017
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