24/7 Electric

Rating: 5 out of 5

24/7 Electric reviews (278)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2014

    Bathroom electrical upgrade

    Davin from 24/7 Electric was quick, efficient and knowledgeable when it came to moving switches in our old bathroom to fit our new design. We had removed the drywall, so he was in and out in an hour and did the job for half our budgeted cost. His immediate assessment and knowledge made me feel very confident about his work.

    Answer from pro:

    What a great review Alanna Thank-you. We will be sure to pass this on to Davin. We are very pleased that you were confident in his work and pleased with his efficiency.

    Reply created 6 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Aug 2014

    Blown electrical outlet

    Thanks to Davin and 24/7 electric power was restored to my house very quickly after a blown outlet caused part of it to lose power. Davin turned this annoyance into a pleasurable experience with his great attitude and efficient work. I will be going to this company for all my future electrical needs. Thank you.

    Answer from pro:

    We really appreciate you taking the time to let us know how your experience was. We try to be fast and efficient with emergency calls and it seem that Davin certainly exemplified this. We will be sure to pass on the message to him.

    Reply created 7 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2014

    OTR microwave

    Davin the electrician did a fantastic job installing my over the range microwave, he was timely, professional and did a great job. price was affordable, and job was done quickly, I would highly recommend

    Answer from pro:

    Thank-you for the great review Jenna. Being an electric contractor is not always the most exciting job, but our guys love what they do and always try to leave the customer 100% satisfied. We are glad that you are happy and will pass this on to Davin.

    Reply created 22 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2014

    Minor electrical fixes

    Great experience from start to finish. Professional, friendly phone service booking the appointment...a morning-before reminder call...and Davin the electrician showing up right on time with a professional, clean look and a smile. Job was done quickly and well, and he took the time to explain a few other things. Overall an excellent experience--quality service indeed!

    Answer from pro:

    Wow Brian we could not have described our customer service goals better. Thank-you for that great review. We will be sure to pass this on to Davin and our Dispatch. We are happy you are were satisfied with your experience.

    Reply created 17 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2014

    Finish off previous electrician's work

    After several attempts to get somebody out to finish off some electrical work and arrange a final inspection, we got Rockwood [now called 24/7 Electric] out to do the work. Fast, professional, friendly. I contacted 5 other companies and didn't get calls back from 3 of those, but Rockwood responded within 24 hours and had somebody out to my house and working in a week. Electrical inspection passed on the first try. Worth every penny.

    Answer from pro:

    We are glad that we could come and serve you David. The summer can be a busy time of year for all contractors; Electricians are no different. We do our best to be available for all those who tool the time to seek us out. Thank-you for your kind review.

    Reply created 15 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2014

    Addition of pot lights, run new electrical line

    Customer service though the roof with these guys! I had them come in to install a new line from my panel to my living room, as well as add some potlights. The building is concrete, so this required some tricky weaving and fishing through the walls to get there, but Davin and Dale got it done, and while they were in they fixed a scorched outlet and checked out a few other small things around the home free of charge! Now, where it gets truly amazing is that I'd made a mistake with my condo board by not having all electrical fully approved (my fault, not 24/7 Electric). Shane came out, free of charge, double checked everthing (and fixed one problem he saw even though it was not a code violation), and helped me even get a city inspector sign off to please my Condo Board. This is all so far way and above the call of duty, even for a bit of an uncomfortable situation, I cannot say enough good things about this company. Very timely and kept my place clean when drywall cuts were necessary to boot!

    Answer from pro:

    Thank-you for your review Mike. Your satisfaction is our priority, were are pleased that we could give your excellent customer service. Our electrician likes electrical challenges, even it if it is tricky fishing.

    Reply created 15 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2014

    Emergency call

    An arborist tree remover took out the mains to our house when removing a large spruce. Shane from 24/7 took the call from the arborist and we're glad he did. Shane did excellent work above and beyond what I would have expected including replacing the wire right to the panel. He took his time and was obviously experienced. Very friendly too. And warranty is great.

    Answer from pro:

    Thank-you Bryan for your kind words. Shane is our most experienced electrician and it was fortunate that he was the on call tech. An unexpected emergency situation is already a headache; not being able to get it resolved is worse. We are certainly happy all those involved were able to come together and get your power restored and ensure your families safety.

    Reply created 9 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2014

    Misc. electrical work

    Dale and another electrician (sorry can't remember name!) came within a couple of days of calling. They were both very nice guys and respectful of my home. Dale gave me a quote prior to starting the work so there were no surprises. I would highly recommend this company and will definitely use them again in the future.

    Answer from pro:

    Joanne we always appreciate feedback on our electricians. Davin and Dale are 2 of our top guys and really set the example. We are happy that they were able to help with your outlet and doorbell.

    Reply created 24 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2014

    Rough in electrical

    The service I had from Rockwood was great. I called and they had a technician over the next day. He helped me to make some better decisions about the lighting I needed and gave me a very reasonable quote for the job. I would not hesitate to call them again.

    Answer from pro:

    Thank-you Debra for your review. We really appreciate you taking the time to let other know how we did. It remains our goal to be the top Electrician in Calgary, so every happy customer helps us achieve that goal.

    Reply created 20 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2014

    Troubleshooting Dimming Lights

    We moved into a newly renovated home and we found that all the lights in our house were dimming every time any appliance turned on in the house. We had three electricians (Great Dane, All Source and Rockwood Electric) visit our house and Shane from Rockwood Electric was the only person who was able to diagnose and help with the solution. Shane charged me his flat service rate despite spending over 4 hours at my house helping to diagnose the problem. I would have gladly paid him hourly given the quality of service which also came with a full money back guarantee if he wasn't able to solve the problem. The problem turned out to be on Enmax's end (Shane contacted Enmax on my behalf). Having a master electrician call Enmax on your behalf gets you a whole other level of service. Enmax is now working to fix the problem which is taking time and at this point I wouldn't expect anymore help from Shane. However, three weeks after he helped me out he followed up to let me know he has continued to work with Enmax to move my case along and that I am now in the queue for having the problem solved. Shane went above and beyond the call of duty for me. I would highly recommend Rockwood Electric for any of your electric needs especially if you have a tough troubleshooting problem and need someone who will work really hard to solve the issue. Thanks Shane!

    Answer from pro:

    CJ We remember when you call first came in and it was a challenge to think of how we could help you. We are glad that Shane was able to come out and work through the issue. Our 100% satisfaction guarantee is something we do not take likely and your circumstance was no exception.

    Reply created 17 Jun 2014
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