24/7 Electric

Rating: 5 out of 5

24/7 Electric reviews (278)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2014

    Electrical Work

    I had Rockwood Electric come and fix some outside plugs and fix a plug in the house that blew up. Dale arrived on time and had everything with him to fix the problems right then. Dale was also helpful in providing a lighting solution for our bedroom and added a dimmer. I was offered a whole home surge protection and wasn't sure I needed it. Dale gave me some materials and asked me to research it. I was very happy with the none pushy sales approach and called them back to install surge protection package.

    Answer from pro:

    Lance we really appreciate the feedback. Always happy to help you at the restaurants and at your home.

    Reply created 14 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2014

    Electrical

    My husband and I were looking for ways to automate our lighting system on our main floor and in our master bedroom. They went through multiple options with us and we finally settled on a wireless home package. This gave us the functionality and convenience we were looking for. We were very impressed with the options we were offered and the cleanliness of their technician. They were also able to complete the job in one day.

    Answer from pro:

    Adrianna i know the technician enjoyed this project. It was his first full automation install and it was fun to see the product in full action. We would also like to thank-you for referring your Mother to us today, it is the greatest compliment.

    Reply created 12 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2014

    Aluminum Wiring Repair

    Love Rockwood, always on time always professional. We were in the works of buying a older home and it had aluminum wiring. We spoke with Rockwood and Shane came and met us before we made a offer on the home. He was by far the most knowlegable person we spoke to regarding this situation. We were given a couple of options on how we could fix this problem. Shane reccommened since we were not doing any huge reno to go with a Repair rather than a replace which saved us thousands of dollars. We made the offer and had Shane and Dale come in and repair the Aluminum wiring. They used a special connector that they bring in from the States. Everything was done clean and they even put all new devices and switches in. The most comorting thing about this whole situation is that had the city come in and inspect the work. The inspector made the comment he wished everyone took the same approach with repairing aluminum wiring that these guys did. To top it all off without having to be asked they sent us a letter for our insurance regarding the repair, we didn't think much of it until the insurance company sent a letter stating they needed documantation with regards to our aluminum wiring. I told them we had an electrical company come and repair it and had a letter. I was able to email the letter to the insurance company while on the phone, it was all solved and taken care of right than and there. We feel safe in our new home and are happy we went with these guys. Thanks again we will be calling Rockwood first on the basement reno before anyone else.

    Answer from pro:

    Amanda we are humbled by your response. Our top priority is our customers safety. We ensure our work meets the highest standards. We are happy that you feel safe in your home and you were able to provide your insurance company with the necessary documents. Congratulations on the home.

    Reply created 10 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2014

    Replaced smoke alarms,maintainence of main power panel

    Had 3 smoke alarms replaced on an emergency basis due to false alarms occuring at 0300 on a nightly basis.Dale came within 1hr of a call to Rockwood Electric and alarms replaced within 2hrs.No further issues and peaceful nights sleep back!Also returned next day to clean power panel out.Dale arrived on time,was friendly,professional and honest.Service was excellent .Would use and recommend this company and Dale to family ,friends.5 stars awarded for prompt customer service and timely work carried out.Good to know some companies still exist to give excellant and honest options to a householder with no electrical knowledge.

    Answer from pro:

    Thank-you Jennie. I know Dale will be pleased to hear you were happy with his service and workmanship. We are glad that you and your Daughter are getting the sleep you need and we wish you a speedy recovery.

    Reply created 5 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2014

    Electrical wiring

    As an IT company, we have had Rockwood Electric do several jobs for us in the past when we are moving a client and we need electrical work done. Rockwood Electric has always had great service and has always got the work done in a fast and efficient way. We have recommended them to our clients if they are in need of Electrical services and will continue to do so in the future. We have always been happy with the work that has been done as well as the great customer service that we have received. We will continue to go to Rockwood Electric Inc. for any future electrical needs that we may have.

    Answer from pro:

    Thank-you very much YellowWood. You have been a pleasure to work with. Always organized and ready for us when we get to site, you have made our job easy. We look forward to working with you in the future as you continue to grow.

    Reply created 4 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2014

    Dishwasher not working

    One day I got home from work to find that my dishwasher would not turn on at all (no lights, no sounds, nothing). I was thinking about calling an appliance repairman but I called rockwood electric instead. Wow, what prompt service. Shane arrived and within 15 minutes my dishwasher was working again. Thank you so much. You guys are lifesavers, literally! Next we need some lights installed upstairs! I know who to call

    Answer from pro:

    Thanks for the review Justin, its always nice to have a call come through and be right around the corner in the area already to be able to provide such prompt service. We are looking forward to helping you with the lights in the future.

    Reply created 3 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2014

    Electrical

    I bought a wall sconce to install and had a small wiring job to finish in my basement and thought I could "do it myself". After never getting around to it, I contacted the team at Rockwood Electric. The service was prompt and courteous and, most importantly, they didn't make me feel like a deadbeat for not being able to finish a project like a wall sconce and wiring. I would recommend Rockwood Electric without hesitation.

    Answer from pro:

    We appreciate your comments Clark. Sometimes the "Honey Do" list can get away from us. We were happy to help with your sconce and the wiring. Let us know when you get into your new home and we will come and look at the upgrades we discussed.

    Reply created 1 Mar 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2014

    electrical

    Started my own vehicle inspection facility and required my equipment wired up and later had some issues with our lights in the shop. The boys from Rockwood were quick to respond and were very helpful. They recommended updated fluorescent lighting which has saved me costs in the long run. Very helpful and friendly crew. They are my only call for any of my electrical needs.

    Answer from pro:

    Thank-you for the kind review Cody. We were really happy for you guys when you got on Dragon's Den and were awarded a deal. We are looking forward to helping you with your new shops.

    Reply created 28 Feb 2014
Get in touch