24/7 Electric

Rating: 5 out of 5

24/7 Electric reviews (278)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2014

    electrical repair

    I was completely delighted with the service and results I got from 24/7 Electric to fix the power to my garage. I have a 40-year-old house that comes with lots of issues due to its age and the previous owners thinking they were capable of doing a variety of repairs. This company is terrific to deal with, from start to finish. I called to book an appointment with Stacey and she was prompt, efficient and professional. On the day of the appointment, Davin called to say he was done his other call and could come 2 hours early, which I really appreciated. Davin was very pleasant and patient with all of my questions and lack of knowledge about electrical. Right at the beginning of the call, Davin clarified with me what he was there to do, and explained the pricing structure. I was confident that I was going to get the problem taken care of that day and not get any surprises with a huge bill after the work was done, as Davin explained he will let me know every step of the way what the job with involve. Of course, with my house, a 45-minute call turned into 2.5 hours, as Davin had to search many places and problem-solve to identify the source of the problem. Still, the price was VERY reasonable, as the service call itself is a base price and they don't drive the bill up if it takes longer to diagnose the problem. Davin is very knowledgeable, seems to like a challenge and will NOT give up until he finds out why something is not working properly. The way my garage was wired by previous owners defies logic and it took Davin much longer than expected to find the cause, but he refused to give up. Once he found the problem, he fixed that issue as well as a couple of smaller ones, just to provide great service andmake sure it is RIGHT. Davin is excellent to deal with...friendly, pleasant, professional and approachable. He seems to genuinely like helping people out who are either in an emergency, or are fed up with nagging electrical issues that are an inconvenience. At the end of the call Davin was completely prepared with a detailed invoice, accepted my credit card on the spot (no calling in to the office to pay), provided a company magnet to put on my electrical panel, and explained what was done, and that the work was guaranteed. I would absoluely recommend 24/7 for anything electrical you need. They are professional and very capable, and very easy to deal with. I would not hesitate to recommend them to family or friends, and they will be my go-to for anything I need in my mom's house, as they provide honest, quality work, oustanding service, and excellent value. 24/7 would be great for anyting from big renovations to small repairs, and especially for those tricky, hard-to-solve electrical issues that other technicians can't fix - ask for DAVIN!

    Answer from pro:

    Nancy, What an amazing review. I am not sure we could have describe our services as well as you have. Truly nothing more satisfying then having all that we instill in our employees come to fruition in a single call. Thank-you for taking the time to share your experience. We will be sure to pass this on to Davin.

    Reply created 25 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Sep 2014

    Ceiling Fan Replacement

    I had a ceiling fan to replace on an 18 foot ceiling and was having trouble finding someone to do it. I was referred to Shane at 24/7 Electric and within a couple of days he was over to the house for a quote. Within a few days of that he was in to replace the fan and did so quickly and efficiently. He was very pleasant and super to work with. We're very happy with the work and will certainly use 24/7 Electric again in the future.

    Answer from pro:

    Thank-you Chris for taking the time to let us know how we are doing. We will pass this on to Shane.

    Reply created 25 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2014

    Moving a light switch box

    Shane was absolutely wonderful to work with. He was easy to talk to, very professional and efficient, and even worked with our very tight schedule! We were so relieved to find him and so pleased with the job that he did. We have already recommended him to so many friends and family and are so happy to have a "go to" person now for any of our electrical needs!

    Answer from pro:

    Thank-you Lori, we will be sure to pass this on to Shane. We know it can be hard to find a good electrician and we are happy to be yours.

    Reply created 12 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    furnace electrical problem

    Excellent service. Dale came in and quickly found the problem to the furnace that the company that installed the furnace couldn't. On a snowy day in Calgary this was great! Thanks again

    Answer from pro:

    Thank-you Sean for the review. We are glad that we could get you in and get your furnace running. The unfortunate part is that we had to worry about this in September.

    Reply created 10 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2014

    Various electrical jobs in old home

    Thank you to Rockwood electric and specifically to Davin for all your help in our new-to-us home. Davin was on time both days. He was professional, friendly, efficient, and knowledgable. He always explained what he was doing and gave me all the necessary quotes before beginning his work. I would definitely recommend! Thanks Davin!

    Answer from pro:

    Our goal is to have our electricians provide the customer with a level service they would have not expected from a trades person. We are pleased that Davin was able to deliver such great service. Thank-you for your awesome review.

    Reply created 10 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2014

    Basement Reno

    Dale takes pride in his work and is a customer focus individual. He is willing to take the time to explain any questions or concerns you might have as a customer. He is very efficient and knowledgeable in his trade. We would certainly call Dale again for any electrical issues in the future.

    Answer from pro:

    We are so glad to hear that Dale is doing such a great job, because you, are customer, are our number 1 focus. Thank-you Larry for the great feedback we will make sure to pass this on to Dale.

    Reply created 8 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2014

    Electrical

    Had an electrical emergency. Shane called within 2 minutes and helped immensely over the phone. He was extremely knowledgable and patient. He saved me so much money. Being a recently single mom with no "handy man" around, this was very appreciated. Thanks so much for amazing service :)

    Answer from pro:

    Thank-you for the review Christine. Well we are not always able to do this over the phone; we are glad that our tech took the time to trouble shoot with you. Please let us know if we could be of further assistance.

    Reply created 2 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Aug 2014

    small electrical lighting job

    Pleasant experience. Transformer pendants removed and new pendants installed. Did not want to tackle job as the transformer wiring was a concern. Was very pleased with the contact from the receptionist to the electrician. Davin was professional, friendly and informative. Called this company after reading reviews on HomeStars. Would use company again.

    Answer from pro:

    Alice that was a very nice review, thank-you. It is our goal to ensure your experience is pleasant from start to finish. We are glad that your experience reflected this. Enjoy your new lights.

    Reply created 2 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2014

    Dishwasher problem

    I would highly recommend 24/7 Electric! The technician was on time, friendly and diagnosed and repaired the problem promptly. Shane also assisted with a lighting issue that I had. Great service 24/7!

    Answer from pro:

    Thank-you for the great review Joanne. We are please that our technician lived up to our guarantee. I will be sure to pass this onto to Shane.

    Reply created 25 Aug 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2014

    Ceiling Fan Installation

    Shane installed a ceiling fan for us on our main level, 17 foot ceiling and it was great! He was very pleasant, fast, knowledgable, and a pleasure to deal with. Thanks guys!

    Answer from pro:

    Thank-you for the review Chris. We are happy that our tech was able to leave you with such a great impression of the company. All of the attributes you described are what we try to instill in our employees. It's good to know that they practice them.

    Reply created 8 Sep 2014