GreenFox Windows & Doors

Rating: 4.8 out of 5

GreenFox Windows & Doors reviews (776)

  • Review from ijean
    Rating: 5 out of 5
    Review left on 30 Jan 2023

    Window and door replacements

    GreenFox Windows and Doors replaced all the windows in the house as well as the patio door and the back door. Gor, the Project Manager, was especially helpful with helping me select the right windows and doors. I am very pleased with the quality of the windows and doors and the end price. The installers were very professional and very good at what they do - they take pride in their work. I should note, I had the replacements done in two lots, and each time it has been a very good experience. Yes, I highly recommend GreenFox Windows and Doors. Excellent Service and workmanship - very pleased with the new windows!

    Answer from pro:

    Hello ijean, we are very pleased to hear about your experience. Thank you for recommending us and be sure to keep us in mind when someone who you know is need of new windows or doors. Thanks again for trusting GreenFox with your home improvement project and we are lucky to have you as part of the GreenFox family.

    Reply created 1 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2023

    Window replacement

    Very happy with the windows, even happier with the installation. Everyone Ive had to deal with has been professional and friendly and courteous

    Answer from pro:

    Thank you Joe for leaving us a detailed review. We aim to be the best Windows and Installation service providers in Alberta and are glad to have you as part of the GreenFox Family.

    Reply created 24 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2023

    Replace 8 windows

    Very happy with the service. Delivered on time and work was done as expected. Would choose them again.

    Answer from pro:

    Hello Rjletour, thank you for choosing us and leaving us a 10 star review. We appreciate your business and hope everything is going well :)

    Reply created 30 Jan 2024
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 15 Jan 2023

    Back door replacement

    From the quote to installation, GREENFOX employees were courteous, honest, and very professional. The door came earlier than expected, and it's perfect.

    Answer from pro:

    Thank you for such a wonderful review and we are glad we were able to help.

    Reply created 16 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2023

    New doora

    Communication was great, We love the new doors now that they are installed. Our house is drastically warmer now as well. Highly recommend GreenFox.

    Answer from pro:

    We are so happy to hear that you are loving the new doors. Thank you for the great review and we are glad to have you as part of our GreenFox Family.

    Reply created 13 Jan 2023
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 12 Jan 2023

    Lower level window replacement

    Good initial sales service and friendly installers. Poor communication after sales to install and 3+ months late on delivery.

    Answer from pro:

    We would like to thank you for your business. Some product delays were caused due to shortage in supply and restrictions but there is no excuse for poor communication. We are taking every step to streamline our internal/external communication to provide better customer satisfaction. Thanks again for bringing this to our attention so that we can improve.

    Reply created 13 Jan 2023
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 12 Jan 2023

    Windows

    The salesman was awesome. The man who measured the windows was good. The installers were excellent. They were very careful cleaned everything up and we are very satisfied.

    Answer from pro:

    Thank you for leaving us a wonderful review and sharing your experience. And once again, welcome to the GreenFox Family.

    Reply created 12 Jan 2023
  • Review from Customer of GreenFox Windows & Doors
    Rating: 1 out of 5
    Review left on 10 Jan 2023

    Window and door install

    Install did not go too smoothly. Contractor took out my door, broke it, then realized the new door to install was incorrectly built. Swing was wrong way. Greenfox refused to correct and is making us pay to to get new door. Would not recommend this company.

    Answer from pro:

    Thank you for bringing this to our attention. After looking into your file, we did not find any discrepancies between the agreement and the completed product. We are looking further into this matter. Customer satisfaction is extremely important to us. We will contact you shortly to discuss next steps.

    Reply created 12 Jan 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2022

    Exterior Door

    Greenfox provides quality products and the installation was perfectly done. I would certainly use Greenfox again.

    Answer from pro:

    Thank you for your business and support. We really appreciate it.

    Reply created 5 Jan 2023
  • Review from Customer of GreenFox Windows & Doors
    Rating: 5 out of 5
    Review left on 12 Dec 2022

    Front door

    Only problem we had was that the product was in town for 2 months before we got it. Communication was not great and they side stepped our designer through the whole process.

    Answer from pro:

    Thank you for your feedback. We would like to apologize for the any inconvenience it might cased you. We would be working hard on improving our process to serve our customers in the future.

    Reply created 15 Dec 2022
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