Canada Waterproofers

Rating: 5 out of 5

Canada Waterproofers reviews (494)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2022

    Old valves replacement

    Valentin was super helpful and efficient. He knew exactly what the problem was as soon as he saw my broken faucets and fixed them all. I didnt have to do anything - he took care of everything. Very reliable and pleased with the work he did. Everything works now!

    Answer from pro:

    Thank you so much for This review we really appreciate your support and business. Best regards Canada Waterproofers Team

    Reply created 27 Aug 2022
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 23 Aug 2022

    Rain water in basement

    Andrii visited by home same day to help determine the source of water in my basement. It was pooling during rainstorms and appeared to be coming from above my existing waterproofing. He was very honest about possible options/solutions and provided advice on how to address the problem (next steps). We discussed potential issues with the weeping tile which appeared to be a separate issue from the water that was entering my basement. Although I won't be hiring Canada Waterproofers to fix this problem (not in their scope), I appreciate his help and honesty and when I get around to addressing the weeping tile, I will definitely be in touch with them for their services.

    Answer from pro:

    Thank you so much for this review we really appreciate you taking the time to do it for us. We wish you all the best and we will be ready to help you when the time comes. Best regards Canada Waterproofers Team

    Reply created 23 Aug 2022
  • Review from Arif
    Rating: 5 out of 5
    Review left on 11 Aug 2022

    Repairs to Sump Pump

    Borys came to the rescue once again for repairs to our sump pump/pit. He installed a sealed pit cover that is required where we live, along with a new check valve and reconfiguring the discharge line. He also repaired our sewer backflow valve. Throughout the process Borys kept our home clean, really took pride in his work, and even followed up with us days later to ensure everything was working well. It's so rare to find a professional like Borys these days!

    Answer from pro:

    Thank you Arif We really appreciate you taking the time to share your experience with our company. Thank you so much for choosing Canada Waterproofers All the best!

    Reply created 12 Aug 2022
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 1 Aug 2022

    Quality service

    Hired Val to take care of a plumbing issue and he was very responsive. Arrived on time and replaced a valve that was leaking in our basement furnace room. Thank you for the wonderful service and I'll be sure to use your team again!

    Answer from pro:

    Thank you so much for taking the time to review our company, we really appreciate your support and business! Best regards Canada Waterproofers Team

    Reply created 3 Aug 2022
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 22 Jul 2022

    Knowledgeable, responsive and professional!

    I recently moved into a new home and when we purchased the property, my home inspector noticed water damage and moisture coming from the basement walls. To address this issue, I immediately went to Homestars and contacted 5 of the top rated companies for waterproofing. Canada Waterproofers was the first one to get back to me and 1 of only 2 of the 5 that were willing to come and provide an in person estimate. Slava (co-owner and project manager) came to my house, inspected the basement, and took measurements inside and outside. He provided detailed quotes for both internal and external waterproofing solutions and explained the process for each. He answered all of our questions and also showed us a video of one of their previous waterproofing jobs on their youtube channel. After comparing quotes, we went with Canada Waterproofers because their price was competitive and they guaranteed a lifetime warranty. Regarding the work, they were complete professionals. The first day it started to rain hard in the aftrnoon and i thought they would pack up and go home for the day, but instead they set up tarps on the roof above the area they were digging and continued to work until 7pm that day. Every day after they finished working, they would clean up everything as though they were never there. Further, since me and my wife couldn't watch them do the work every day, Slava and his team would take pictures each day of the work being done including digging down to the footings (5-6ft deep), applying the waterproofing layer, laying the weeping tile, refilling with gravel, compacting the ground. It's now been about 3-4 months since we had the work done and our basement has remained dry. I would definitely recommend Canada Waterproofers and if you call them ask for Slava, he's quite knowledgeable and always responsive.

    Answer from pro:

    Thank you so much, we are so happy you can now enjoy a dry basement. We really appreciate your support and your business and we just want to thank you for choosing Canada Waterproofers. If you ever need anything else in the future please don't hesitate to contact us. Best regards Canada Waterproofers Team

    Reply created 25 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2022

    Plumbing instalation

    These is company to call. Valentin is professional and respectful on the job. Prompt and courteous. Arrives on time and answers questions with ease. He is polite cleaning up after installation and all in all a pleasant experience. I would highly recommend Canada Waterproofers to others!

    Answer from pro:

    Thanks Daniel We really appreciate your support and business! Thank you for taking the time to share your experience with our company. Best regards Canada Waterproofers Team!

    Reply created 19 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2022

    Drain cleaning and more

    My double kitchen sink was clogged and another company came and snaked with a 75 foot snake - he said Did not work so I called Canada WaterProofers and Valentin came exactly when arranged and snaked again with 25 foot snake It worked and unclogged the sink Valentin was very professional and personable and solved the problem quickly I would definitely recommend Valentin and this company

    Answer from pro:

    Thank you so much for such kinds words. We really appreciate your support and your business. Please let us know if you ever need anything else in the future. Best regards Canada Waterproofers Team

    Reply created 13 Jul 2022
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 6 Jul 2022

    Basement water leak

    I had a water leak in the basement and decided to call Canada Waterproofing for an assessment. Andrii came by to have a look and provided me with a thorough inspection and diagnosis. Not only did he give me full instructions on what the job needed, he also spent the time to understand the source of the leak and what I needed to do. I would highly recommend Canada Waterproofers

    Answer from pro:

    Thank you for taking the time to share your experience with our company. We really appreciate your support! Best regards Canada Waterproofers Team

    Reply created 6 Jul 2022
  • Review from Customer of Canada Waterproofers
    Rating: 5 out of 5
    Review left on 30 Jun 2022

    Great value

    Val is a true professional. He may be young (thirties) but seems to be born of an era when men were gentlemen. He came in, was respectful, did his job and explained anything I asked, cleaned up better than it was when he arrived and was gone. He came on time and was complete and expedient. I am a pain to please, but I highly recommend Canada Waterproofers

    Answer from pro:

    Thank you so much! We really appreciate your your honesty review and want to thank you for choosing Canada Waterproofers! All the best Canada Waterproofers Team

    Reply created 5 Jul 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2022

    Great service. Knowledgeable. Helpful.

    You can see that this company does great work according to the reviews but I want to give a review on the AFTER service... This tells a lot about the company. About 8 months after they did a full waterproofing and upgrade on our basement that is in a flood zone ... I smelled something bad in the basement. I couldn't figure out the smell. I thought it might have to do with an animal dying or water trapped where it shouldn't be. Finally I had to call the company to see what they would do to of they had that smell. I was told an estimator would come out. I thought that even if they charged me to fix the problem it needed to be fixed. So Andrii comes out. Checks the basement. Asks me some questions. Checks all possibilities ... not even related to their work as waterproofers. Then he engaged the sump pumps... They worked but he kept adding water. Finally after several minutes of pouring water into the area he said that he was pretty sure the issue was fixed. Stagnant water in the sump pump reservoir. Because we hadn't had any water in the basement the pumps were never activated but there was water, which is common, in the sump pump reservoir. Andrii suggested ways to prevent this in the future. Easy things. And he was gone. No charge! Now THAT is service. And THIS is why I wholeheartedly recommend these people. And they responded quickly, too!

    Answer from pro:

    Thank you Thomas This is such an amazing review and we just want to thank you for taking the time to share your experience with us! If you ever need anything in the future please don't hesitate to contact us. Best regards Canada Waterproofers Team

    Reply created 6 Jul 2022
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