Big City Windows And Doors reviews (161)

It was a seamless experience getting my windows, and patio door replaced with Big City Windows. Timelines were met. The window installation team was professional, and I was very impressed with the work they did.

I had Big City Windows replace a patio door and a large living room window, through a recommendation from our neighbour. Well from the start of the process, to the finish. I couldnt be happier. The quality of work was next to none, the quality of the materials used were amazing The 2 employees were great!! They arrived first thing in yhe morning and worked their butts off till the job was done. My wife and I are completely satisfied!! They left a clean work place when they were done.

We are very satisfied with the work and expertise of the staff who handled our contract. From the sales agent, to the person who took the measurements and to the two installers, everyone was professional and respectful. The installers were perfectionists, their work was excellent. We will share your company.

We recently purchased a older home, Big City Windows helped us with redesigning the whole thing! They really go above and beyond for their clients we could not be happier with the results. Our doors are showstoppers and the windows keep the house soo warm in the winter. We were hesitant about having them installed during the winter winter months but it was totally worth it- We were feeling the difference instantly! We highly recommend Big City Windows for your next window project!

Did an awesome Job installing the windows. No major issues. The windows were Installed and ain a timely fashion..they cleaned up after themselves. This is the second time we have used this company.

Very happy I was shown different windows styles. We went with the larger pane and smaller opening window. It's like looking through a clear opening. We have a big bushy backyard, so nice to see it so well. I actually had a couple deer come peek in...lol. all I could see were these big ears in the dark. Our windows are lower. Also went with vinyl frames...love them. There easy to wash and remove when painting around them. The installers were also fantastic, they even re-adjusted our front door from last march 2023 without my asking. Thank you very much.

The company salesman was great rep. He provided all necessary information and facilitated us applying for the government-sponsored interest free loan. Fourteen windows where quickly changed by competent, knowledgeable and courteous workers. They answered all of our questions and looked after any worries we might have had. The complicated metal sheet flashing of all the windows in our mansard-type roof was done very well. Everything looks great and the house already starting to feel warmer. No cold is felt on the hands when in contact with the vinyl of the windows and very little when on the triple pan glass. Thank you so much to all of the Big City Windows & Doors staff for a job well done.

Vladomir installed6 new windows in a single day. He worked very hard and did a great job.

We contacted Big City Windows & Doors to get a quote on a front door. We wanted our front door to open from the opposite side. While consulting with the sales person, we were told of government funding that was available. We decided to have several windows and our patio doors replaced as well. The whole process took took only a few months, the installation took only a few days with minimal disruptions. It is so quiet and warm in our house now! And everything is lovely.

Weve had nothing but the absolute best service from Big City Windows. They redid all the windows and doors in our heritage house, and we werent easy clients! My dad was in the business for many years, so we had a detailed list of what we wanted and high expectations for how it was to be done Big City installed everything a month ago, and my dad is still singing their praises! Everyone who comes to the house, even strangers, remarks on how gorgeous our new front door is! Heres everything I would have wanted to know when we were considering which company to work with: 1. We got three quotes and Big City gave us the best price 2. Trevor, our sales rep went, out of his way to make sure we got what we wanted the functionality, the finishes, the trim, everything! And when the factory suggested something different, to improve wear over time, he called to talk it through. 3. The greener homes rebates and loan program is confusing and tedious, but Trevor walked us through the whole process and took the stress out of it. 4. Sometimes things go wrong with old houses after taking out the old windows, the installers discovered that our brickwork was loose, and we needed lintels above our windows. They stabilized everything, Trevor put us in touch with a mason, and we were able to reschedule the installation for the following week. 5. Andryis team of installers were friendly, did really beautiful work on the finishes, and were really efficient they did 14 windows and three doors in just 4 days. 6. New doors and windows make a HUGE difference. The house looks so much better, its warmer inside, and we notice a lot less noise from the street. Trevor told us wed be surprised by what a difference it made, but honestly, were blown away and just thrilled with the improvements to our home.