Gotcha Wildlife

Rating: 4.9 out of 5

Gotcha Wildlife reviews (332)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2016

    Dead Animal Removal

    4 days ago we noticed a large number of flies in the house. Despite killing them this situation repeated itself for two days. Meanwhile, my wife noticed a strange odour which became increasingly pungent. We called several wildlife removal companies but none could come for at least four days. Then I called Ken at Gotcha Wildlife and told him the problem and the fact we had two small children in the house. He agreed to come out to the house that same evening (after hours) and was here within 45 minutes. He resolved the problem (a dead squirrel in the chimney), neutralized the odour, and repaired a hole on the chimney. Excellent customer service!

    Answer from pro:

    Thanks Jeremy for the review. We really appreciate the positive feedback about Gotcha Wildlife customer service. We do take pride in providing great humane wildlife services and strive to meet our customers' wildlife needs the best way we can. If you have any other concern, don't hesitate to contact us. Gotcha Wildlife

    Reply created 7 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2016

    Raccoon Removal

    Heard scratching and squealing noises in the corner of our bedrooms. Through a recommendation from a friend we were able to contact Gotcha Wildlife. They put a one way gate where the mama raccoon entered from (the gate is able to restrict animals from entering but allow animals to exit). The workers physically removed 6 baby raccoons safely and were put in a cardboard box. The babies were left in our backyard for the mama raccoon to take later.

    Answer from pro:

    Thanks Thuva Selva for the review and for using our services. We are glad we could help. Gotcha Wildlife

    Reply created 7 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2016

    Racoon Remove

    Ken & Lucas are very nice and professional, provided useful informations about raccoon removal and house protection from wildlife beyond his work. Punctual and sincere, recommend for people who is in rush and you can leave the work for them to do. Good service, and would go for them the next time I need a wildlife service.

    Answer from pro:

    Thanks for the review Azurazhong, we were happy to help and are glad to hear that you are satisfied with the work done on your property. Gotcha Wildlife

    Reply created 7 Jun 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2016

    Rat problem under the deck

    Kenneth came all the way out to my residence in Burlington, diagnosed the rat problem under my deck and installed bait stations. He was very helpful and knowledgeable. He took the time to point out some areas where mice were gaining entry via the weeping tile and offered a cheap and effective fix at no additional cost. Nice guy, very pleasant and down to earth. I am a manager at a large cultural facility in Toronto and Kenneth performed a large raccoon removal and clean up of an abandoned structure. This was a large commercial job, not only was he the cheapest quote, but his service was excellent. I would recommend him for any job, big or small.

    Answer from pro:

    Thank you Malcolm for your great input regarding our services and most importantly our great customer service. We are glad to hear all these nice remarks about Kenneth. We will make sure we pass it along. We hope everything goes well from now on. All the best, Gotcha Wildlife Team

    Reply created 16 May 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2016

    Clean attic of raccoon feces and patched hole in side of roof

    I received a quote a year ago, and they came in and honoured that quote. They came in with masks and cleaned out several area in the attic that had been soiled by the raccoons then sprayed it with anti-microbial, anti-fungal type spray (I don't know the name of it). Kenneth also fixed a portion of my roof that originally needed an 8 foot repair but in the interim I had patched inexpertly, so on this visit they said I only needed 4 feet fixed (so less money). All of the work was done quickly and efficiently. Hopefully I have kept the critters at bay but if I need a wildlife person, I will use them again!

    Answer from pro:

    Thank you Renee for the review. We are glad we were able to help with the raccoon feces clean up and also repairing your roof. If any other problem come up be sure to give us a call, we have your back. Gotcha Wildlife Team

    Reply created 16 May 2016
  • Review from Angela Isoki
    Rating: 5 out of 5
    Review left on 23 Apr 2016

    Raccoon removal and chimney sealing

    I contacted gotcha wildlife based on reviews on HomeStars and what a great decision - thank you! Kenneth was super prompt in responding to emails and was very informative. When I requested my appointment they gave me a few different options with reasonably narrow time frames so that I could plan my day. When Kenneth and Lucas arrived they were polite and professional. They found the raccoon and her babies and showed me pictures of the damage to my chimney netting so that I could see what was going on. After explaining to me what they were going to do, they had them removed and my chimney properly sealed up within an hour. It was a great service. I will absolutely contact gotchawildlife again for any animal removal needs. Highly recommend.

    Answer from pro:

    Thanks Angela for taking the time to review our raccoon removal services. We are glad to hear that Kenneth and Lucas were able to help you with the removal of the raccoon and her babies and explained the process to you. For any future wildlife problem, we Gotchat!

    Reply created 23 Apr 2016
  • Review from Customer of Gotcha Wildlife
    Rating: 5 out of 5
    Review left on 19 Apr 2016

    Bird Removal

    I had a problem with birds getting into a couple of vents in my home. Called Ken who gave me an appointment for the following day. He was very patient in answering my questions on what would be done and he also provided a clear quote which was competitive compared to many of the othe companies I had spoken with. Ken and his associate arrived the next day and the work was carried just as he indicated earlier. I know because I observed what was being done. I was so pleased with the quality of the work and the fact that it was guarantd for a full 3 years that on the spot I made the decision to have Ken install protective wire mesh over all the other external vents on my house. My neighbor has the same problem and I will be passing on Ken's business card to him.

    Answer from pro:

    Dear Customer. We appreciate your positive feedback about our work and bird services. We are happy to hear that you are satisfy with the work done by our technicians. Thank you for recommending our company to your neightbour. Gotcha Wildlife Team

    Reply created 23 Apr 2016
  • Review from Nicole Almeida
    Rating: 5 out of 5
    Review left on 19 Apr 2016

    Attic racoon clean up and treatment for mice.

    After having a racoon and her babies removed with another pest control company from our attic we were in despair at the thought of the "clean up"! We luckily found Gotcha wildlife number...called up Ken on a Monday evening and on a Tuesday afternoon our problem was delt with! Super professional, reliable, fast and honest! Our only regret is that we didn't call Ken for the whole job! Highly recommended!

    Answer from pro:

    Thank you Nicole for your review and for choosing our company. We are glad to hear that we were able to help. If we can help any other way don't hesitate to give us a call. Gotcha Wildlife.

    Reply created 23 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2016

    suspected racoon

    Called Kenneth on Friday since we heard some noise coming from the roof. Ken came in on Saturday, inspected and did not find any animals in the attic, however, installed one way door over a suspected place and closed a suspected hole. Came again after a few days, removed the door and finished the area. Great work, very knowledgeable and explained the entire process. A real Pro. If I was to suggest something, I would say that he should carry Booties to wear over his shoes when entering the house. Work wise 10/10

    Answer from pro:

    Thanks Puneet for taking the time to rate Gotcha Wildlife services. We are glad to hear that Kenneth was able to help you with your wildlife problem and explain the process to you. We really appreciate your suggestions to make Gotcha Wildlife customer service excellent and provide you with the best experience. Be sure your suggestions will be taken into considerations and put into practice. Gotcha Wildlife Team

    Reply created 14 Apr 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2016

    Determined raccoon thwarted

    Heard nasty sounds last night, turns out it was a determined raccoon trying to burrow in by peeling back our aluminum siding. Woke up in the morning to find insulation scattered across the roof. Insert heavy sighs: it's springtime in Markham. Called Ken, he was upfront with costs and potential issues; he was in the area and came by within a couple of hours. Disaster averted: raccoon never made it in, and Ken stuffed back the insulation and fixed the gap to thwart the little bugger should he try it again. Can't say enough good things about Ken, and we'll be sure to call him again.

    Answer from pro:

    Thanks Susan for reviewing our services. We are glad to hear we help prevent bigger damages. Gotcha Wildlife

    Reply created 4 Apr 2016
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