Basco Calgary Window Repair & Glass Replacement

Rating: 4.9 out of 5

Basco Calgary Window Repair & Glass Replacement reviews (113)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jul 2024

    Great service by two gentlemen in record time

    Called them on Friday at 1:30pm and the service guys showed up at 3pm and fixed the window in 30 minutes. Very nice guys. Id highly recommend them.

    Answer from pro:

    Thank you, Mark for taking the time to provide feedback on our window repair services. Our team will be happy to read your feedback.

    Reply created 8 Jul 2024
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 15 May 2024

    Replace Hardware

    This company provided great service. The mechanism to open and close my window broke and window wasnt closing. I spoke with a Basco representative in the morning and she arranged to send out a technician the same day. The technician took the time to show me the issue and explain what was required and resolve the issue.
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 13 May 2024

    Window and screen repair

    The guys repaired my front awning window as well as my 2 screens. They were both very friendly and respectful of our home as well as being quick to do the repairs that were needed. Just based off of the whole process from talking to the office and the service guys and how fast this company helped me out , I would definitely recommend them to anyone !!

    Answer from pro:

    Thank you for taking a time sending a review of our window restoration services at Basco Calgary. We will be happy to help you for your future window repair project.

    Reply created 14 May 2024
  • Review from Terry
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Window Replacement

    Dealing with Basco Window was GREAT - from start to finish! Sheila thoroughly answered all our questions, the technician efficiently took final measurements. The installers, Mohamed and Ashkar expertly replaced our window in a remarkably short time. Thank You Basco!! Awesome job.

    Answer from pro:

    Thank you Terry and Brenda for sharing your experience with our window sealed unit replacement service at Basco Calgary. It was a pleasure working with you.

    Reply created 22 Apr 2024
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 19 Apr 2024

    Window PANE replacement

    Simon came to measure & confirm quote for large picture window that the seal had broken. While discussing I mentioned I also could hear the wind blowing through. Simon checked the two smaller windows and one of them was starting to separate from the frame. He then also brought I could put E-glass for heat & cold weather. So I agreed. I also appreciated Simon confirming my large window s/B a 4 mm not 3mm as another company quoted for the same price. Simon from Basco came out for a quote on my large picture window pane because the seal had gone. Installation was good too and they replaced wood screws to tighten closure on opening small window.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2024

    Window

    Very respectful and efficient fixing the window latch that was sticking because of a dip in the middle so new wheels were put in
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2024

    Window operator replacement

    Replacement of the crank mechanism and locking mechanism was more complicated than expected, but Basco repair men got it done.

    Answer from pro:

    Thank you Jeannie for taking a time sending a review of our window restoration services at Basco Calgary. We will be happy to help you for your future window repair projects.

    Reply created 28 Mar 2024
  • Review from Moneca Ackney
    Rating: 5 out of 5
    Review left on 27 Feb 2024

    Replaced windows

    We had 2 fogged up windows that needed to be replaced. We received great friendly service, and excellent communication from staff.
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 18 Feb 2024

    Sealed unit replacements

    Simon was very professional and we had no sense of being talked into unnecessary work. The crew were polite, hardworking and capable.

    Answer from pro:

    Thank you for sharing your experience with our window glass replacement service. Our team will be happy to read your review and we'll be happy to assist again for your future window restoration projects!

    Reply created 20 Feb 2024
  • Review from Customer of Basco Calgary Window Repair & Glass Replacement
    Rating: 5 out of 5
    Review left on 8 Feb 2024

    Window piece fixed

    They were quick on point and very thorough with the work. Explained everything In detail.
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