Thermo Cool Mechanical

Rating: 4.5 out of 5

Thermo Cool Mechanical reviews (345)

  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 5 Apr 2022

    Furnace replacement

    From booking appointment to work completion was first class all the way and very professional and friendly service.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 6 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2022

    HVAC repair

    Alex was an excellent technician. He was able to diagnose the issue efficiently, suggest management options, and go on to do the repair efficiently and with skill. He kept the area clean. Strong knowledge base and excellent technical skills!

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 1 Apr 2022
  • Review from Customer of Thermo Cool Mechanical
    Rating: 4 out of 5
    Review left on 19 Mar 2022

    Heat pump repair

    Heat Pump was not tuning on, condo concierge recommended Thermo Cool since they do our heat pump maintenance. Service person was on time, courteous and efficient.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 21 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2022

    fast and honest

    They were fast and could have sold me a whole new furnace ( how would I know it was just a transformer) but did the right thing and fixed the old one. Trust and respect, thank you.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 17 Mar 2022
  • Review from Customer of Thermo Cool Mechanical
    Rating: 5 out of 5
    Review left on 15 Mar 2022

    leak in heat pumparea

    Identified source of leak as the humidifier ;it hadn't been cleaned and wouldn't absorb water. Turned the humidifier off and also turned off the related water line.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 16 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Mar 2022

    Heating repair

    The service was outstanding. My elderly parents were without heat in their condo. The company had a serviceman Alex there in an hour. Alex’s communication was excellent and he had the problem fixed in no time.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 8 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2022

    Heat Pump Repair/Replacement

    The heat pump in my condo was no longer functioning. The compressor was not working.I contacted Thermo Cool who had previously done work for me in 2011. They sent a technologist out to sort out the problem.His name is Alex and he was extremely knowledgeable and highly professional.I couldn't have been more pleased.He explained to me in detail what the problem was and the best solution in going forward.I highly recommend Thermo Cool Mechanical.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 7 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2022

    repair heat pump

    fan blower smell of burning noisy defectives to be replaced. Much difficulty in removing shaft but persistence paid off.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 22 Mar 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Mar 2022

    Heat pump troubleshooting

    Heat pump in condo unit was making strange intermittent sounds. Thermo cool mechanic figured the issue was with the motor/fan. The part was replaced and now it seems to be quiet.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 7 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2022

    heat pump service

    very professional and friendly customer service. Alex is the tech and he was very patient with my questions and explained to me in a professional way.

    Answer from pro:

    Thank you for your review! We look forward to working with you in the near future! Have a wonderful day! Best, Thermo Cool Mechanical

    Reply created 24 Feb 2022