Repair Care

Rating: 4.6 out of 5

Repair Care reviews (506)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2016

    Fridge repair

    Prompt service.Excellent work.Would recommend their service to anyone else.Gave us an accurate estimate too.

    Answer from pro:

    We appreciate your kind words and look forward to servicing you in the future

    Reply created 3 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jul 2016

    Freezer repair

    Chris removed the ice from my freezer and heated up the clogged pipes at the back of the freezer. He did a very good job and was extremely helpful.

    Answer from pro:

    It is a common problem that can do damage to your appliance so we strive to do it right the first time

    Reply created 3 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2016

    Dishwasher repair

    My diaheasher will not start what a great guy by being in business myself I know excellent service and that guy Mike is one of the best excellent costumer service pleasant guy and even fix my screen door on the patio being a single person I don't have access to repairman now that I know your cie and Mike I will be recommending this cie to anyone who has appliances repairs no pressure I told him that I will call the cie tomorrow to let them know if I wanted fix and believe me after checking all my options I will be calling the cie in the morning to have it fix

    Answer from pro:

    We are glad to be able to offer you the option and we will be following through with your repair in the same professional manner

    Reply created 3 Aug 2016
  • Review from Anna a
    Rating: 5 out of 5
    Review left on 29 Jul 2016

    fixing my broken dryer and my broken icemaker

    Mike came on time and was very professional. He fixed my dryer and icemaker rapidly. Everything is working great now and we would recommend their service to everyone.

    Answer from pro:

    Thank you Anna , also for the review Mike appreciates your kind words

    Reply created 3 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Fridge repair

    It was a very painless experience. From booking the appointment to their very knowledgeable technician Oliver diagnosing that my fridge needed a very common repair. Something called a temperature sensor was needed. He said that he would be right back as he had the part with him. The part was installed and my fridge has been good as new ever since. I have already given his card to a friend who needs a dishwasher looked at.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Fridge repair

    Happy with the repair. Good and efficient . Very good comany..definitely recommend them again. Reasonable prices.

    Answer from pro:

    Thank you Henry , We will be happy to help you with your future needs as well and appreciate the recommendations

    Reply created 28 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    Refrigerator repair

    The service was excellent and technician was very friendly. Very prompt and good quality work. I would definitely recommend them to anyone for any appliance repair.

    Answer from pro:

    We are glad you are pleased with our service we take great care to hire the most knowledgeable and service oriented Technicians in the industry

    Reply created 28 Jul 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 28 Jul 2016

    Dishwasher

    Took over 6 weeks for complete repair and estimate kept changing. After the initial repair it was discover something else was wrong. I don't know if the initial repair was necessary. The cost of repair was just below of installing a new and updated dishwasher. The service dates was arrange and canceled twice and when I called I was told the I can cancel my request. I felt that I was being blamed for their incompetence.

    Answer from pro:

    We are sorry for your inconvenience, unfortunately when the technician diagnosed and repaired the first problem , the second underlying problem presented itself, there were lots of shorts and wires loose in the electronics and I understand your mainboard caught fire and was badly damaged ,it It was not possible to detect the second faulty board without the first repair as in order to test the components they all have to be in working order. I appreciate your frustration with the cancellations. All of our suppliers use purolator and they are overwhelmed ever since Canada post threatened to strike https://ca.trustpilot.com/review/purolator.ca . There would have been no point in keeping those cancelled appointments without the part to install. I also understand that your dishwasher was repaired successfully. We do apologize for the delays with circumstances beyond our control and do appreciate your frustration and hope we addressed your concerns

    Reply created 28 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2016

    Fridge repair

    Ronald came and fixed my fridge. Work was done very professionally and no mess was left behind very well done . Thank you!!!

    Answer from pro:

    We are glad we could help you, feel free to call us anytime

    Reply created 27 Jul 2016
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 26 Jul 2016

    Refrigerator Repair

    My LG LFC20786ST refrigerator was showing error code dH. This indicates a defroster error. The service man got rid of the error message by unplugging the fridge for 5 minutes, and then plugging it in again. My satisfaction index is based on the original fix. Unfortunately, the error returned. I was able to get rid of it the same way. My research tells me that when the Defrost Sensor doesn't reach 46 degrees F. within 2 hours after starting the defrost cycle, it will turn on again. I think that the serviceman should have checked for either a broken Defrost Heater, or a blown Temperature Fuse. The freezer section appears to be at the right temperature, but the fridge part is almost at room temperature. This indicates that cold air from the freezer is not being circulated up to the fridge. I will schedule a second repair and hope for the best.

    Answer from pro:

    Thanks for your feedback we usually try to fix your appliance without expensive parts, we will be sending back the technician at no charge to rectify the problem to your satisfaction. It is very important that you are satisfied with our service and we will make sure it is done right

    Reply created 27 Jul 2016
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