D’Arcy, East York
Rating: 5 out of 5
Mt Drains & Plumbing
Rating: 5 out of 5
Mt Drains & Plumbing reviews (128)
Review from D’Arcy, East York Review left on 12 Mar 2025Review from Simon Simon
Review left on 17 Dec 2024Rating: 5 out of 5Excellent Toilet Repair
A toilet in our house came away from the floor in a way that broke the flange it was bolted to. I called MT Drains because they had done a fine repair job in our kitchen a few months earlier. Viktoriya in the office was very friendly & helpful in getting us a cost estimate in a timely fashion and setting up an appointment to fix the problem that fit our schedules. We received email confirmation and reminder of the appointment, and a text confirmation on the morning of the appointment itself. The technician, Amir, arrived a few minutes before the start of the window for the appointment, which I always appreciate a lot! He was friendly, polite and professional. He assessed the repair requirements, confirmed the estimate, and completed the job in a timely manner. Amir also cleaned up everything and even took the garbage away with him. Viktoriya followed up shortly thereafter by phone to check that we were pleased with the job, and then sent the invoice to me for the agreed amount. She also confirmed that they received our payment right away. Ive used MT Drains services for plumbing issues before and will happily use them again!Review from Customer of Mt Drains & Plumbing Customer of Mt Drains & Plumbing
Review left on 17 Dec 2024Rating: 5 out of 5Fast and efficient service
Had a technician at my house to replace a cartridge in my faucet, it was quick and he cleared a blocked kitchen drain as well, very reasonable price for both services, I will be calling again for any future workReview from Customer of Mt Drains & Plumbing Customer of Mt Drains & Plumbing
Review left on 13 Dec 2024Rating: 1 out of 5Disappointing - job not completed
Mt Drains was not able to complete a fairly simple repair of a leaking shower faucet. They just abandoned the job without completing it and did not recommend how to fix it. They were able to replace a leaking toilet shut off value but it took two(2) hours. I would not recommend this organization.Review from HomeOwner HomeOwner
Review left on 12 Dec 2024Rating: 5 out of 5Great and efficient work
My faucet was leaking, had someone come out the same day and replace it for me. While they were here I also asked them to install a new toilet. Great work overall, and very quick!Answer from pro:
Hello, thank you for your kind review! We’re delighted we could assist you with replacing your faucet and installing a new toilet all in the same visit. Providing quick and quality service is always our goal. We truly appreciate your business and look forward to helping with any future plumbing needs! MT Drains & Plumbing Team
Reply created 20 Dec 2024Review from Customer of Mt Drains & Plumbing Customer of Mt Drains & Plumbing
Review left on 9 Dec 2024Rating: 5 out of 5Underground Sewer Repair
Had a sewer backup on a lawn in front of a house which required extensive digging work. Pavel and his team were available quickly to come diagnose the issue and locate the problem. A large hole was dug, the collapsed drain was repaired and the hole was backfilled. Job Well Done with Zero issues.Answer from pro:
Hello, thank you for sharing your experience with us! We’re so glad we could quickly diagnose and resolve the issue with your sewer backup. Your satisfaction means a lot to us, and we truly appreciate your trust in our team. We hope you’ll think of us for any future plumbing needs! MT Drains & Plumbing Team
Reply created 20 Dec 2024Review from HomeOwner HomeOwner
Review left on 6 Dec 2024Rating: 5 out of 5Honest and reliable service
Had water hammering issues in our business unit and ordered filtered drinking water system. All problems were resolved in professional and polite manner, and drinking water system was installed properly and usage guidelines were provided. Thank you very much, Mt Drains & Plumbing Team!Answer from pro:
Hello, thank you for taking the time to leave us a review! We are thrilled to hear that we were able to find and address this problem for you. Thank you for your business, we hope that you will consider us for all your future plumbing needs! MT Drains & Plumbing Team
Reply created 9 Dec 2024Review from Max Fainshtein Max Fainshtein
Review left on 5 Dec 2024Rating: 5 out of 5Clogged Kitchen Sink Repair
I had a grease clog in my kitchen sink. Dickson came and promptly cleared it, he was very professional and worked quickly and kept the area clean. The drain has been working well with no repeat clogs since.Answer from pro:
Hi Max, Thank you for sharing your experience! We're thrilled to hear Dickson provided prompt and professional service and that your drain has been working perfectly since. We truly appreciate your kind words and hope you'll think of MT Drains & Plumbing LTD for any future plumbing needs!
Reply created 9 Dec 2024Review from Customer of Mt Drains & Plumbing Customer of Mt Drains & Plumbing
Review left on 2 Dec 2024Rating: 5 out of 5Great service, wonderful staff
They did a fantastic job with my bathroom renovation, staff was great at working around my schedule, and job was done faster than I expected.Answer from pro:
Thank you for your wonderful feedback! We're delighted to hear you’re happy with your bathroom renovation and that our team could accommodate your schedule. It’s great to know we exceeded your expectations, and we hope to assist you with any future projects!
Reply created 9 Dec 2024Review from HomeOwner HomeOwner
Review left on 22 Nov 2024Rating: 5 out of 5Plumbing rough-in
Great company to deal with! Very professional and know what they are doing. Project went well no issues.Answer from pro:
Hi Roman, Thank you for your kind words! We're so glad to hear the project went smoothly and that you had a positive experience with our team. We look forward to working with you again in the future! MT Drains and Plumbing Team
Reply created 9 Dec 2024