Mt Drains & Plumbing

Rating: 5 out of 5

Mt Drains & Plumbing reviews (128)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2016

    Shower problem

    I had a problem in my bathroom, constantly leaking shower faucet. Called MT Drains & Plumbing, was advised that the problem is in the cartridge that has to be replaced. I got the quote over the phone, agreed on the price. Pavel came on time as he advised. Fixed the problem in no time, provide couple advises. I will highly recommend that company to friends and family. The job was done quickly and really clean.

    Answer from pro:

    Hello Dmitry! We take pride in Pavel as a member of our team, and are so glad he was able to give you a solution and a quote for your leaky faucet immediately when you called! As a plumbing company, leaks are a common occurrence, and we take steps to ensure that they will never happen again once you've received a visit from MT Drains and Plumbing! We stand behind our mission to provide our customers with a punctual, resourceful, clean, and efficient experience with us, and are overjoyed to have done work for you! Thank you immensely for your recommendation. We're proud to be your plumbing company of choice, and hope you have a wonderful day. With warmest regards, Team MT

    Reply created 23 Jul 2016
  • Review from Shannon Swanson
    Rating: 5 out of 5
    Review left on 10 Jan 2016

    Plumbing upgrade

    The team at MT Drains and Plumbing were a dream to with with. Having just bought a new home, I was discouraged to find out home much plumbing work needed to be done. We called Edi for a quote. He not only provided us with a reasonable rate (given the extensive with to be done), but went above and beyond to make sure we were happy with the work his crew provided (even calling me after the with was done to make sure everything was left clean enough!). The work was completed in the amount of time they had quoted and came in exactly on budget. The team who was here was very courteous and thoughtful which was very much appreciated as I was home with my infant son for much of it. I would highly recommend them!

    Answer from pro:

    Hi Shannon! We were so sorry to hear that your new home exhibited a poor plumbing job, but were ecstatic to come and upgrade your system for you! We know how much of an inconvenience it can be to discover that your plumbing is sub-par, and having to hire a company to improve it for often extremely unfair prices. It's incredibly rewarding to hear that the work Eddie and the rest of the team provided for you proved to be efficient, affordable, and well-functioning. We believe that our customers should not have to clean up for us, and will not deem a project complete until you are satisfied with the level of cleanliness in the area in which we worked. We are incredibly pleased to hear we proved to be of minimal disturbance to your son and yourself, and hope you both have a magnificent day! Thank you so kindly for your recommendation. With kind regards, Team MT

    Reply created 23 Jul 2016
  • Review from Customer of Mt Drains & Plumbing
    Rating: 5 out of 5
    Review left on 17 Dec 2015

    Basement sauna and shower plumbing

    We needed professional help plumbing for sauna and shower project we're doing in our basement. Luckily, we found Pavel, Eddie and the team. Here are few points why we'd def. recommend them and call them again for our next project(s): - Great communication: they clearly communicate the timeline, their availability and stick to the agreement. They answered all our questions, provided helpful advice - They work accurately, quick and with high quality results. - When they're done, they do a proper cleanup. - We gave them the overall vision of what needed to be done, they filled in all the blanks and implemented it. Even small things here and there we asked for in the process, they did it all. - Very nice people and pleasure to deal with.

    Answer from pro:

    Hi there! Thank you so much for your incredibly kind words! At MT Drains and Plumbing, we believe that as a company, we should be able to serve any and all of our customers' plumbing needs and meet, if not exceed, their expectations. We were very excited to take on a project such as yours, and Eddie, Pavel, and the rest of the team were quick to implement our quick, efficient, organized, and high-quality method to your vision. We are so happy to hear that we helped you achieve your ideal sauna and shower in the basement, and having done so in the most convenient and comfortable way for you. Should you have any further questions or concerns, please do not hesitate to contact us at any time. Thank you for choosing us! It was an absolute pleasure working for you on this project, and we hope to hear from you should you experience any plumbing needs in the future. Have a marvelous day! With warm regards, Team MT

    Reply created 23 Jul 2016
  • Review from Customer of Mt Drains & Plumbing
    Rating: 5 out of 5
    Review left on 1 Dec 2015

    3 Piece bathroom rough-in

    I was doing renovation on the second floor and decided to add 3 pcs bathroom in my master bedroom. Called a few companies but MT a drains and plumbing have most competitive prices. I decided to go with them and they exceeded my expectations. Project was finished on time and with no complications. Crew was professional and friendly. They were very helpful with all my questions about plumbing. I am very satisfied with there work.

    Answer from pro:

    Hello there! Thank you so much for taking the time to write this - it's great to hear from you! Our company believes in providing our customers with affordable, reasonable pricing for a job that will get done to the best of our ability. We are incredibly pleased to hear you were satisfied with our service, and that we could get you on track with your new 3-piece bathroom. We work to limit complications as much as possible, and enjoy informing our customers about our work and any other plumbing concerns they may have (as well as simply getting to know you! :)). Thank you so much for choosing us to enhance your bedroom, and hope to hear from you again for plumbing issues of any kind! Have a fantastic day! Sincerely, Team MT

    Reply created 23 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2015

    Shut Off Valve @ Main Line

    We had a plumbing problem last week with our main water shutoff valve. My friend recommended these guys and we don't regret that we called them. They came over the same day, explained why it was leaking (I like to know the reasoning before a job gets done so that I understand what I'm paying for), gave us an estimate and were very professional. They replaced the valve very quickly and gave us tips to prevent leaks in the future! These guys gave us the feeling that they actually care about our home and not just there to grab our money. We will definitely be keeping their number around for other issues and for friends!

    Answer from pro:

    Hi there! We're so glad to hear your friend passed our name on to you! We always provide our customers with a full description of the issue they may be having before beginning work or accepting any payments, and provide them with a reasonable, affordable quote for us completing the job on time and to the best of our ability. At MT Drains and Plumbing, we care immensely about our customers and their homes, and immediately respond to any concerns and/or questions you have! After completing a job, we make sure to provide you with everything you need to prevent similar issues from occurring again, and are so pleased to hear that you were satisfied with our service and will be keeping us around for future reference! Thank you so much for choosing us as your go-to plumbers and for your recommendations, and we wish you a spectacular day! With regards, Team MT

    Reply created 23 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Sep 2015

    Kitchen and Bathroom renovations

    Eddie did an excellent job for our kitchen and 2 bathrooms renovations. We could not be happier with the customer service and the quality of work performed. Thank you Eddie ! Elena & Timur

    Answer from pro:

    Hi Elena & Timur! Thank you so much for this lovely comment! Among our many services, we are happy to provide our customers with top-quality kitchen and bathroom renovations with a high level of professionalism, efficiency, punctuality, organization, and friendliness! To the team at MT, the customers are the most important part of our work, and it's comments like these that make us feel fulfilled and rewarded! We will make sure to pass on your kind words to Eddie, and we wish you a magnificent day. With kind regards, Team MT

    Reply created 23 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2015

    Basement bathroom

    Needed an additional bathroom in the basement. Got it done in no time, the team is punctual (which was super important for me), professional, and just nice to do business with.

    Answer from pro:

    Hi Eva! Thank you kindly for your review of our work! We believe in and stand behind our line of work, and our consistent punctuality, professionalism, and quality! It was a pleasure doing business with and getting to know you, and we hope to hear from you should you ever run into plumbing desires, such as a new bathroom, in the future! Have a splendid day. Sincerely, Team MT

    Reply created 23 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2015

    Plumbing

    MT Drains & Plumbing were a great team of professionals who resolved my home issue quickly, efficiently, and at a VERY affordable price! The technician was very knowledgeable and the service was completed exactly on time, as promised.

    Answer from pro:

    Hi there Anna! Thank you so much for your kind words! Our team of professionals is incredibly experienced, and consistently completes any sort of project, large or small, on time, affordably, and to the best of our ability. We're so glad to hear you were pleased with our work within your home, and we hope to hear from you if you ever run into any sort of plumbing problem or concern in the future! We hope you have a great day! Sincerely, Team MT

    Reply created 23 Jul 2016