Max Appliance Repair

Rating: 4.5 out of 5

Max Appliance Repair reviews (357)

  • Review from Simon Rubin
    Rating: 5 out of 5
    Review left on 13 May 2018

    Fridge diagnostic

    Eugen from Max Appliances arrived exactly on time. From very beginning he knew what exactly is a source of malfunction. However cost of repair was out of my logic and I purchased new fridge instead, but knowledge of technician was impressive indeed.

    Answer from pro:

    Thank you for you review. We are pleased to know that you were happy with our service!!

    Reply created 15 May 2018
  • Review from Customer of Max Appliance Repair
    Rating: 1 out of 5
    Review left on 12 May 2018

    Disappointed with service/repair

    Disappointed with service/repair call. Our front loading washing machine would not spin. Called Max Appliance repair based upon reviews from Home Stars. Called on a Sunday and the service tech came the next day close to 7pm. They charge $80 for coming out and if you do repairs, then they put that toward you bill. Our machine is 10 years old and he looked at it and said that it was nearing the end of it's life as a lot of stuff was starting to go on it. The service man said that he could try to get it spinning again but it would cost $200 to do it. He did say that there were no Guarantees that it would work. I told him to go ahead then if he thought he could get it working at least for the short term. He worked on it for about an 1 hour and a half to 2 hours and told me that he got it spinning again but no guarantees. I asked him what he had done to get it working and I did not get a clear answer on how he repaired it or what he had done to get it spinning again. We tried to do a load (not even a full load) and it worked for maybe the first half of the wash and then it went back to not working again. I feel like the call was a waste of time and money. I would think twice about trying to repair and older machine again in the future as I could have put that $200 towards the cost of a new machine instead of a service call that didn't even extend the life of my washer even one more load... All I can say is that I was disappointed. I think would have appreciated it more if the tech had told me that the tech had told me that the machine could not be repaired and saved my $232.

    Answer from pro:

    Hello, I you’d like to apologize for the trouble you had. Feel free to contact us directly to 647-767-9767 and I'm sure that we will find a solution that will fit both sides. Best Wishes MAX OWNER Max Appliance Repair

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2018

    Dishwasher leaking

    My dishwasher was leaking. Kuzhil was very friendly. Diagnosed, explained and fixed it. Very professional and an expert. Would reccommend to anyone. Friday night he came at 6. Great job.

    Answer from pro:

    Thank you. In MAX APPLIANCE REPAIR customer satisfaction comes first. Our strength comes from our customer.

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2018

    Rapide et efficace!

    J'ai appelé vendredi soir vers 18h. Evgen est arrivé promptement à 19 h 40. Il m'a envoyé 2 courriels entretemps pour m'indiquer qu'il était en route. Après vérification il m'a indiqué qu'il s'agissait d'un problème de remplacement du compresseur. J'ai décidé à la suite de ses explications de remplacer mon frigo plutôt que de procéder à des réparations coûteuses qui ne pouvaient pas être garanties. Très satisfaite du service.

    Answer from pro:

    We are very happy that hear you were satisfied with our services!!!! We are here to help anytime and looking forward to doing business with you again. All the best

    Reply created 22 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2018

    Dead washing machine with company coming!

    Evgen was a life-saver; came to the house on short notice and did his best to get us out of a bind - a dead washer and company coming! Unfortunately he was scuppered by a company that does not keep parts very long and so we were unable to fix it but he was extremely helpful and went out of his way to try different things to get us up and running for the short-term. He also helped us make a good decision on a new machine with his vast knowledge of the industry. Thanks again Evgen!

    Answer from pro:

    Great to hear that you will be referring us!! We are pleased to help.

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 May 2018

    refrigerator repair

    The tech showed up on time and solved the loud noise problem that my refrigerator was having. He was very polite and professional and knew what he was doing. The problem turned out to relatively minor and he didn't try to sell me a part that I did not need. I am very impressed with this company's service and would strongly recommend them for appliance repair.It's refreshing to find service people that are honest and fair.

    Answer from pro:

    We are extremely happy to hear that our technician was able to deliver our company’s promise. Thank you very much to taking time to write about his good work.

    Reply created 15 May 2018
  • Review from Julie Berridge
    Rating: 5 out of 5
    Review left on 10 May 2018

    Fridge Repair

    Max Appliance Repair is very professional. They sent Eugene Kuzhil to diagnose the problem less than 3 hours after I called them. Eugene was extremely professional, friendly and pleasant to deal with. The price was also reasonable. I recommend Max Appliance Repair and Eugene. They are the best.

    Answer from pro:

    Thank you. In MAX APPLIANCE REPAIR customer satisfaction comes first. Our strength comes from our customer. Thank you.

    Reply created 15 May 2018
  • Review from Daniel Karpenchuk
    Rating: 5 out of 5
    Review left on 9 May 2018

    Dishwasher leaking

    Nikos was fantastic! Really knowledgeable and he focused on solving the problem and trying to save me money rather than selling the most expensive fix. I really appreciated his attention to detail and commitment to finding the best solution for me. I would definitely recommend him!

    Answer from pro:

    We are very happy that hear you were satisfied with our services!!!! We are here to help anytime and looking forward to doing business with you again. All the best

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2018

    Service dryer

    Evgen arrived on time and got straight to work. He was extremely polite and professional. He was able to diagnose the root cause of the problem we were experiencing very quickly.

    Answer from pro:

    Thank you for your kind words. We appreciate your review and will be happy to serve you in future.

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2018

    Dish washer issue

    Evgeny Kuzhil was great at repairing my dishwasher prompty and in a very professional manner He ordered the part very quickly and repaired the dishwasher with ease. I would recommend this company

    Answer from pro:

    Great to hear that you will be referring us!! We are pleased to help.

    Reply created 15 May 2018