Sewer Squad Plumbing Co

Rating: 4.9 out of 5

Sewer Squad Plumbing Co reviews (245)

  • Review from Marco Costa
    Rating: 5 out of 5
    Review left on 1 May 2021

    Cast Iron Stack Pipe replace

    Mike and Chris did an excellent job replacing a stack pipe drain, in a very challenging situation. They went to provide a solution and executed well. Will recommend them. Thanks

    Answer from pro:

    Thank you so much for taking the time to do this review Marco! We appreciate the feedback and are so happy that Mike and Chris were able to help solve your issue.

    Reply created 3 May 2021
  • Review from Customer of Sewer Squad Plumbing Co
    Rating: 5 out of 5
    Review left on 13 Apr 2021

    Clog in Kitchen Sink Drain / Issue with slow drain

    We were having an issue with the kitchen sink not draining properly. We called Sewer Squad Plumbing who sent Mike over. Mike was courteous, professional and friendly. He diagnosed the problem (poor plumbing job under the sink) and also showed us how, due to the way the house had settled, there was a fairly substantial buckling in the drain pipe to the basement! Mike fixed all our problems and the sink is now draining smoothly/efficiently. I would absolutely use Sewer Squad Plumbing again in the future if the need should arise. Thanks Mike and Sewer Squad Plumbing!

    Answer from pro:

    Thank you so much for taking the time to do this review for us, we really appreciate the feedback! We are so happy that Mike was able to help you out with the issues you were having with your kitchen sink!

    Reply created 13 Apr 2021
  • Review from Customer of Sewer Squad Plumbing Co
    Rating: 5 out of 5
    Review left on 8 Apr 2021

    Sump Pump

    I am very happy!! Someone came to my house on the same day that I called. The technician, Mike Silver was very nice and quick to assess the problem. 2 Days later the work was done.

    Answer from pro:

    Thank you so much for taking the time to do this review for us! We were so glad that Mike was able to help you out with your Sump Pump!

    Reply created 13 Apr 2021
  • Review from Customer of Sewer Squad Plumbing Co
    Rating: 5 out of 5
    Review left on 6 Apr 2021

    Garbage Disposal Installation

    Mike Silveira of Sewer Squad did an excellent job with the plumbing. Was extremely polite and explained the work in a concise and easy-to-understand manner. Would definitely recommend to anyone needing garbage disposal installation.

    Answer from pro:

    Thank you so much for taking the time to do this review for us! We are so happy that Mike was able to help you out installing that garbage disposal! Thank you for the recommendation!

    Reply created 20 Apr 2021
  • Review from Michèle Hynynen
    Rating: 5 out of 5
    Review left on 6 Apr 2021

    Reline residential clay sewer pipe

    Sewer Squad did an excellent job relining my cracked clay sewer pipe. Phil immediately responded to my request by setting up an appointment for the next day. Amy in the office communicated efficiently all the details of who would be coming and when to expect them and confirmed all the appointments via email/text. Travis came out and ran a camera through the sewer line to show me all the cracks (Sewer Squad were the only ones to do this of three companies who gave me quotes) and explained how it could be repaired. He educated me on all my options and kindly answered all my questions. The estimate he gave me was more reasonable than other estimates I had received, and he was more knowledgable about the best options. Sewer Squad is one of only a few companies who reline clay sewer pipes — other companies don't have the capability of relining, so they will try to get you to do more extensive/expensive work (Toronto City Water suggested that a relining would be the best way to repair my line). Matthew and his crew came the next day to measure the pipe, then the following day they came and installed the liner. The installation took only a couple hours. Everything was communicated well, done properly and quickly and all appointments were kept on time. I am very pleased with Sewer Squad's service. I highly recommend them.

    Answer from pro:

    Thank you so much for the detailed feedback ! We are so happy we were able to help you out with relining the pipes for you! We have an excellent team at Sewer Squad and we are so happy that not only were we able to help you with your issue but also able to deliver the excellent customer service that we strive for! Thank you so much for the reccomendation!

    Reply created 6 Apr 2021
  • Review from Sandra Hyslop
    Rating: 5 out of 5
    Review left on 1 Apr 2021

    Awesome service

    Mike arrived on time, looked at job, made recommendations, gave a quote and got on with the job. Couldn’t ask for a better experience. He was polite , and cleaned up after he was done. I would recommend Sewer Squad to my friends. This is the second job we have had them do for us. Thanks Mike

    Answer from pro:

    Hey Sandra! Thank you so much for taking the time to do this review for us, we really appreciate it! We are so happy to hear that your experience with Mike and Sewer Squad was a positive one and that we were able to help you with your issue right away! Thank you for your loyalty!

    Reply created 14 Apr 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Feb 2021

    Clogged pipe.

    I had a nasty clogged pipe. The service we received was quick, effective and at a good price. The repair person was friendly, knowledgeable and fast. Overall an excellent experience. We would use them again!

    Answer from pro:

    Hey Mike! Thank you so much for taking the time to do this review, we really appreciate it! We are so happy that we were able to help you out in your time of need while providing an excellent experience!

    Reply created 14 Apr 2021
  • Review from Customer of Sewer Squad Plumbing Co
    Rating: 5 out of 5
    Review left on 28 Jan 2021

    Curtis was excellent, very knowledgeable and

    Curtis was excellent very knowledgable arrived on time and even gave advice for an unrelated issue.. Would recommend them without hesitation.. Their help desk was also on the ball and and accurate on time if day the service would start.

    Answer from pro:

    Thank you so much for this 10-star review! We are so happy that we were able to help you with your issue you were having! Thank you so much for the recommendation!

    Reply created 14 Apr 2021
  • Review from Parker Patrick
    Rating: 5 out of 5
    Review left on 27 Jan 2021

    Years of Amazing Service!

    I discovered SEWER SQUAD a few years ago after desperately seeking emergency help during the first big winter storm of the season. The snow fell almost 3 feet that night. I called the usual big companies and after the 8th call turning me down I had to explain to our tenant that she could not shower in the morning for a job interview because no one could come till the following day. Boy was she upset! I was about to give up until I accidentally came upon SEWER SQUAD online. The dispatcher sent a Tech within the hour providing real time updates of arrival, letting me know exactly who was coming (which was a great personal touch!) and the problem was resolved with a smile and left in spotless condition. The Technician set the table before we began, outlining the 5 Star service, competence, respect for the property and happiness to help! I've been in the property management business for over 30+ Years and I rarely come across this level of service in any trade, PERIOD. Competent, timely, cheerful and cost effective. The Squad came through when I was desperate, drove through a Blizzard and put my interests above all else. Very few friends would do the same. I recently put them to the test again this past December, referring them to perform 2 major floor drain repairs, lead pipe replacement for (my father and a client),a stubborn toilet to close a real estate transaction all within 1 week. Everything was done to perfection, professionally, courteous and spotless just like the first call when the streets were abandoned and covered with snow. If you wish to treat yourself, give the Squad a call for help and experience a kind of white glove service rarely seen in any industry. Parker GTA

    Answer from pro:

    Thank you for taking the time to write such a detailed Review Parker! We are so happy to hear that were were able to save the day! We don't like to leave any customer waiting and do our best to make it there as soon as we possibly can! We appreciation your loyalty to Sewer Squad and your countless recommendations and referrals! It is always a pleasure dealing with you!

    Reply created 14 Apr 2021
  • Review from Aquata Bath
    Rating: 5 out of 5
    Review left on 26 Jan 2021

    Camera drain scope

    Wow, amazing service! I contacted Sewre squad for a camera scope of my main drains. I will be doing my front landscaping this summer and I wanted to be sure that I will not need to dig it all up in the future if my drain failed. When I first contacted Sewer Squad my call was answered by a very polite receptionist. I was very surprised by the fantastic price I was quoted. What surprised me most was how detailed oriented they were with there schedualing. I got a confirmation email and text message reminding me about the appointment and a call 20 min before the technician showed up. When Travis (the technician) showed up he was very professional and polite. He went over the potential issues with my drains but ultimately he said that they are in good condition. It was wonderful to have someone who didn't try to scare me into a costly repair! He also gave some fantastic options in the future. In the end, I feel confident that I do my landscape work this year and in the future, I will have the Sewer Squad reline my drain so i don't have to worry for the next 30 years...

    Answer from pro:

    Thank you so much for leaving this detailed review! We are so glad that your experience with Sewer Squad was a positive one from start to finish. We are so happy that Travis was able to give you the information you were looking for! We are very lucky to have Travis, a seasoned main drain technician, as a part of our team!

    Reply created 14 Apr 2021
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